Lead Software Engineer ServiceNow- IT Asset Management - HAM Pro, SAM Pro
Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing.
With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future.
By developing highly scalable and consistent solutions, our primary goal is to deliver excellence at all levels and delight our customers and drive them to a better future.
One of our client is looking for a Lead Software Engineer (ServiceNow- IT Asset Management - HAM Pro, SAM Pro) @ LOCATION: Canada ( EST Time Zones) - REMOTE. Please find below the details of the position.
Job Description
Position Title: Lead Software Engineer (ServiceNow- IT Asset Management - HAM Pro, SAM Pro) /
Location: Canada ( EST Time Zones) - REMOTE
Length: Long Term Contract C2C
Responsibilities
Having 6+years of experience with SAMPro, ServiceNow, and asset management software Experience in Analysis, Requirements Gathering, customization of various Servicenow modules as per client requirements including but not limited to Servicenow SAM Pro & HAM, Discovery, Incident Management, Service Catalog, Problem Management, Incident Management, Knowledge Management, HRSD etc
Analysis/Configuring of Software Asset Management (SAM Pro) Analysis/Configuring Hardware Asset Management (HAM) Experience with SAM processes and frameworks, including Procurement, Servicenow Discovery, provisioning, maintenance, and retirement
Strong knowledge of ServiceNow platform, including IT Asset Management, CMDB, Discovery, Procurement and other relevant modules Scrum/Agile methodology Configuring Human Resources Service Delivery (HRSD)
Experience in migrating changes across various system landscape via Update Sets Development of Custom Reports. Good understanding of data loading principles
Experience with troubleshooting and resolution of problems within Servicenow
The ideal candidate will be responsible for managing the full lifecycle of IT hardware assets, from procurement to disposal. This includes tracking, maintaining, and ensuring accurate asset data in ServiceNow, optimizing asset utilization, and ensuring compliance with organizational policies. The role requires expertise in asset management processes, configuration management, and a strong understanding of integration with other ITSM modules. Experience in automation and process optimization will be an asset
Key Responsibilities:
Manage the entire lifecycle of IT assets, including procurement, deployment, maintenance, and disposal.
Ensure accurate asset tracking and data management in ServiceNow, from initial request to retirement.
Manage software licenses, entitlements, and compliance to ensure proper usage and reduce financial risk
Optimize software license usage, track renewals, and minimize unnecessary expenditures.
Perform software audits and ensure compliance with vendor agreements.
Track hardware assets (laptops, servers, network equipment) and ensure accurate records in the ServiceNow platform.
Coordinate asset procurement, inventory management, and disposal processes.
Ensure compliance with hardware policies, including warranty and end-of-life management.
Integrate SAM Pro and HAM Pro modules with other ServiceNow platforms (such as ITSM, ITOM) to provide seamless asset tracking and reporting.
Automate asset management processes where possible, improving efficiency and accuracy.
Stay up-to-date with the latest trends and updates related to SAM Pro, HAM Pro, and asset management tools
Should be certified in any of the following
CIS ITOM
CIS Discovery
CIS Service Mapping
CIS Event Management
CIS Cloud Provisioning and Governance
Must have certificates excluding the ones above are
CSA
CAD
If you find yourself suitable for this position, kindly send your updated resume and expected hourly rate to or can reach out to Ext 509.
Regards
Sharumathi | Sensiple Inc.,
bsharumathi at sensiple dot com
555 US Highway 1 S, Ste 330 Iselin, NJ 08830
Sensiple, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to gender, race, colour, religion, sex, national origin, veteran or disability status.
Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing.
With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future.
By developing highly scalable and consistent solutions, our primary goal is to deliver excellence at all levels and delight our customers and drive them to a better future.
One of our client is looking for a Lead Software Engineer (ServiceNow- IT Asset Management - HAM Pro, SAM Pro) @ LOCATION: Canada ( EST Time Zones) - REMOTE. Please find below the details of the position.
Job Description
Position Title: Lead Software Engineer (ServiceNow- IT Asset Management - HAM Pro, SAM Pro) /
Location: Canada ( EST Time Zones) - REMOTE
Length: Long Term Contract C2C
Responsibilities
Having 6+years of experience with SAMPro, ServiceNow, and asset management software Experience in Analysis, Requirements Gathering, customization of various Servicenow modules as per client requirements including but not limited to Servicenow SAM Pro & HAM, Discovery, Incident Management, Service Catalog, Problem Management, Incident Management, Knowledge Management, HRSD etc
Analysis/Configuring of Software Asset Management (SAM Pro) Analysis/Configuring Hardware Asset Management (HAM) Experience with SAM processes and frameworks, including Procurement, Servicenow Discovery, provisioning, maintenance, and retirement
Strong knowledge of ServiceNow platform, including IT Asset Management, CMDB, Discovery, Procurement and other relevant modules Scrum/Agile methodology Configuring Human Resources Service Delivery (HRSD)
Experience in migrating changes across various system landscape via Update Sets Development of Custom Reports. Good understanding of data loading principles
Experience with troubleshooting and resolution of problems within Servicenow
The ideal candidate will be responsible for managing the full lifecycle of IT hardware assets, from procurement to disposal. This includes tracking, maintaining, and ensuring accurate asset data in ServiceNow, optimizing asset utilization, and ensuring compliance with organizational policies. The role requires expertise in asset management processes, configuration management, and a strong understanding of integration with other ITSM modules. Experience in automation and process optimization will be an asset
Key Responsibilities:
Manage the entire lifecycle of IT assets, including procurement, deployment, maintenance, and disposal.
Ensure accurate asset tracking and data management in ServiceNow, from initial request to retirement.
Manage software licenses, entitlements, and compliance to ensure proper usage and reduce financial risk
Optimize software license usage, track renewals, and minimize unnecessary expenditures.
Perform software audits and ensure compliance with vendor agreements.
Track hardware assets (laptops, servers, network equipment) and ensure accurate records in the ServiceNow platform.
Coordinate asset procurement, inventory management, and disposal processes.
Ensure compliance with hardware policies, including warranty and end-of-life management.
Integrate SAM Pro and HAM Pro modules with other ServiceNow platforms (such as ITSM, ITOM) to provide seamless asset tracking and reporting.
Automate asset management processes where possible, improving efficiency and accuracy.
Stay up-to-date with the latest trends and updates related to SAM Pro, HAM Pro, and asset management tools
Should be certified in any of the following
CIS ITOM
CIS Discovery
CIS Service Mapping
CIS Event Management
CIS Cloud Provisioning and Governance
Must have certificates excluding the ones above are
CSA
CAD
If you find yourself suitable for this position, kindly send your updated resume and expected hourly rate to or can reach out to Ext 509.
Regards
Sharumathi | Sensiple Inc.,
bsharumathi at sensiple dot com
555 US Highway 1 S, Ste 330 Iselin, NJ 08830
Sensiple, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to gender, race, colour, religion, sex, national origin, veteran or disability status.