Epicareer Might not Working Properly
Learn More

Workstation Support Analyst

Salary undisclosed

Checking job availability...

Original
Simplified

IT Support Specialist Location: Onsite | Clearance Required

Position Overview:

We are seeking an IT Support Specialist to provide technical assistance, troubleshooting, and end-user support in a dynamic, multi-platform environment. This role requires hands-on experience with hardware and software solutions, imaging systems, and IT infrastructure maintenance.

Key Responsibilities:

  • Provide technical support and consultation for end-user computing and desktop-based systems.
  • Assist with operating system imaging and deployment.
  • Deliver on-the-spot user training and support as needed.
  • Recommend hardware and software solutions to meet business requirements.
  • Contribute to infrastructure maintenance and support.

Qualifications:

Education & Experience:

  • Associate degree in IT, Computer Science, or a related field OR 2+ years of relevant work experience.
  • 2+ years of technical operations support experience.

Technical Skills:

  • Familiarity with workstation and computer hardware.
  • Understanding of imaging concepts and deployment processes.
  • Ability to support and maintain IT infrastructure.

Preferred:

  • Active CompTIA A+ certification (preferred but not required).
  • Eligibility for security clearance.

Work Environment:

  • Fast-paced setting requiring 24/7 availability for technical support.
  • Routine lifting of items up to 30 lbs; occasional lifting up to 70 lbs.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job

IT Support Specialist Location: Onsite | Clearance Required

Position Overview:

We are seeking an IT Support Specialist to provide technical assistance, troubleshooting, and end-user support in a dynamic, multi-platform environment. This role requires hands-on experience with hardware and software solutions, imaging systems, and IT infrastructure maintenance.

Key Responsibilities:

  • Provide technical support and consultation for end-user computing and desktop-based systems.
  • Assist with operating system imaging and deployment.
  • Deliver on-the-spot user training and support as needed.
  • Recommend hardware and software solutions to meet business requirements.
  • Contribute to infrastructure maintenance and support.

Qualifications:

Education & Experience:

  • Associate degree in IT, Computer Science, or a related field OR 2+ years of relevant work experience.
  • 2+ years of technical operations support experience.

Technical Skills:

  • Familiarity with workstation and computer hardware.
  • Understanding of imaging concepts and deployment processes.
  • Ability to support and maintain IT infrastructure.

Preferred:

  • Active CompTIA A+ certification (preferred but not required).
  • Eligibility for security clearance.

Work Environment:

  • Fast-paced setting requiring 24/7 availability for technical support.
  • Routine lifting of items up to 30 lbs; occasional lifting up to 70 lbs.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job