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Jobs or company...

Field Engineer (Desktop Laptop Hardware support)

Salary undisclosed
Checking job availability...
Original
Simplified

Title: Field Engineer / Technician

Duration: 12 Months+

Location: Windsor, Connecticut

Prescreen Questions:

1. How many years of Computer Hardware Repair Field experience do you have?

2. Within the last 2 years how many Motherboards have you replaced?

3. Within the last 2 years how many LCD's have you replaced?

4. How many years of experience do you have diagnosing Dell laptops and PC's?

5. Are you A+ Certified? (A+ certification is required by the client. Selected candidates who do not already have their A+ certification will have 90 days after their start date to become certified, or be subject to termination.)

6. Have you ever worked for Unisys as a FTE or contractor? If so please answer who you were under and duration.

FE 4 Job Description:

Your assignments will include repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script.

You will also perform other non-troubleshooting duties.

Direction will be provided by script, help desk or service desk in a Next Business Day (NBD) and/or Same Business Day (SBD) service delivery environment.

Responsibilities:

PLS Support for calls such as Dell ClientTransformation Services calls, installing and servicing PCs, and PC peripherals and/or electronic equipment

Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script

May perform routine installs, moves, adds and changes as part of a directed team, including:

Complex desktop and laptop break fix work

Whole unit replacement

Simple desktop printer fixes

Load software with a script

General Job Information:

Candidate will be taking PC hardware break fix calls at various locations.

Must have reliable transportation.

Must be able to pass drug and background screening.

Must be able to complete required product training.

Required Skills:

DELL Desktop PC, Install/Support, Expert

A+ Certification

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job

Title: Field Engineer / Technician

Duration: 12 Months+

Location: Windsor, Connecticut

Prescreen Questions:

1. How many years of Computer Hardware Repair Field experience do you have?

2. Within the last 2 years how many Motherboards have you replaced?

3. Within the last 2 years how many LCD's have you replaced?

4. How many years of experience do you have diagnosing Dell laptops and PC's?

5. Are you A+ Certified? (A+ certification is required by the client. Selected candidates who do not already have their A+ certification will have 90 days after their start date to become certified, or be subject to termination.)

6. Have you ever worked for Unisys as a FTE or contractor? If so please answer who you were under and duration.

FE 4 Job Description:

Your assignments will include repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script.

You will also perform other non-troubleshooting duties.

Direction will be provided by script, help desk or service desk in a Next Business Day (NBD) and/or Same Business Day (SBD) service delivery environment.

Responsibilities:

PLS Support for calls such as Dell ClientTransformation Services calls, installing and servicing PCs, and PC peripherals and/or electronic equipment

Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script

May perform routine installs, moves, adds and changes as part of a directed team, including:

Complex desktop and laptop break fix work

Whole unit replacement

Simple desktop printer fixes

Load software with a script

General Job Information:

Candidate will be taking PC hardware break fix calls at various locations.

Must have reliable transportation.

Must be able to pass drug and background screening.

Must be able to complete required product training.

Required Skills:

DELL Desktop PC, Install/Support, Expert

A+ Certification

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job