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Software Engineer (ServiceNow - IT Operations Management - ITOM) - REMOTE

Salary undisclosed

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Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing.

With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future.

By developing highly scalable and consistent solutions, our primary goal is to deliver excellence at all levels and delight our customers and drive them to a better future.

Hi,

This is Vinod from Sensiple, Inc. I have the below job opportunity available with my client. Appreciate, if you could kindly go through the job description. If you re interested, kindly respond me back with your recent updated resume.

I would appreciate it, if you can forward this email to your contacts who might be interested, if you are not available.

Position: Senior Lead Software Engineer (ServiceNow - IT Operations Management - ITOM)

Work Location: 100% Remote

Duration: Long Term Contract

Key Responsibilities:

  • Design, implement, and maintain ServiceNow ITOM modules (Discovery, Service Mapping, Event Management, Cloud Provisioning and Governance).
  • Leverage ServiceNow ITOM best practices to improve operational efficiency and provide proactive support for IT infrastructure.
  • Conduct impact analysis and troubleshooting for ServiceNow ITOM components, ensuring smooth integration with other ServiceNow modules and third-party systems.
  • Collaborate with cross-functional teams to define and deliver end-to-end ITOM solutions, focusing on incident, event, change, and problem management.
  • Work on ServiceNow Discovery, including configuration, troubleshooting, and continuous improvement.
  • Strong understanding of ITIL processes (Incident Management, Change Management, Problem Management, etc.) and their integration with ServiceNow ITOM
  • Experience in the configuration, customization, and administration of ServiceNow
  • Ability to perform troubleshooting and resolution of ITOM-related issues.
  • Ability to design and implement complex solutions within the ServiceNow platform.
  • Familiarity with ServiceNow orchestration and automation.

Requirements:

  • Minimum 8+ years of experience in ServiceNow Platform is required.
  • Must have an experience on ITOM: Proven experience with ServiceNow ITOM modules, particularly Discovery, Service Mapping, Event Management, and/or Cloud Provisioning and Governance.

Should be certified in any of the following:

  • CIS ITOM
  • CIS Discovery
  • CIS Service Mapping
  • CIS Event Management
  • CIS Cloud Provisioning and Governance

Must have certifications:

  • CSA
  • CAD

If you find yourself suitable for this position, kindly send your updated resume and expected hourly rate to vinod dot pv at sensiple dot com

Regards,

Vinod P V | Sensiple Inc.,

vinod dot pv at sensiple dot com

555 US Highway 1 S, Ste 330 Iselin, NJ 08830

Sensiple, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to gender, race, colour, religion, sex, national origin, veteran or disability status.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing.

With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future.

By developing highly scalable and consistent solutions, our primary goal is to deliver excellence at all levels and delight our customers and drive them to a better future.

Hi,

This is Vinod from Sensiple, Inc. I have the below job opportunity available with my client. Appreciate, if you could kindly go through the job description. If you re interested, kindly respond me back with your recent updated resume.

I would appreciate it, if you can forward this email to your contacts who might be interested, if you are not available.

Position: Senior Lead Software Engineer (ServiceNow - IT Operations Management - ITOM)

Work Location: 100% Remote

Duration: Long Term Contract

Key Responsibilities:

  • Design, implement, and maintain ServiceNow ITOM modules (Discovery, Service Mapping, Event Management, Cloud Provisioning and Governance).
  • Leverage ServiceNow ITOM best practices to improve operational efficiency and provide proactive support for IT infrastructure.
  • Conduct impact analysis and troubleshooting for ServiceNow ITOM components, ensuring smooth integration with other ServiceNow modules and third-party systems.
  • Collaborate with cross-functional teams to define and deliver end-to-end ITOM solutions, focusing on incident, event, change, and problem management.
  • Work on ServiceNow Discovery, including configuration, troubleshooting, and continuous improvement.
  • Strong understanding of ITIL processes (Incident Management, Change Management, Problem Management, etc.) and their integration with ServiceNow ITOM
  • Experience in the configuration, customization, and administration of ServiceNow
  • Ability to perform troubleshooting and resolution of ITOM-related issues.
  • Ability to design and implement complex solutions within the ServiceNow platform.
  • Familiarity with ServiceNow orchestration and automation.

Requirements:

  • Minimum 8+ years of experience in ServiceNow Platform is required.
  • Must have an experience on ITOM: Proven experience with ServiceNow ITOM modules, particularly Discovery, Service Mapping, Event Management, and/or Cloud Provisioning and Governance.

Should be certified in any of the following:

  • CIS ITOM
  • CIS Discovery
  • CIS Service Mapping
  • CIS Event Management
  • CIS Cloud Provisioning and Governance

Must have certifications:

  • CSA
  • CAD

If you find yourself suitable for this position, kindly send your updated resume and expected hourly rate to vinod dot pv at sensiple dot com

Regards,

Vinod P V | Sensiple Inc.,

vinod dot pv at sensiple dot com

555 US Highway 1 S, Ste 330 Iselin, NJ 08830

Sensiple, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to gender, race, colour, religion, sex, national origin, veteran or disability status.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job