Senior Claims Administrative Specialist

Full Time, onsite
Enable America
Charlotte, United States of America

Salary undisclosed

Checking job availability...

Original

Simplified

More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

Job Summary

This position will support the Insurance and Claims team located in Charlotte, North Carolina. This position requires a minimum of two years of legal secretarial experience. Must possess the ability to multitask and stay flexible in a fast-paced environment while working as part of a team of internal and external stakeholders. This is the career/senior level of the administrative hierarchy.

Responsibilities for this position include but are not limited to the following

Serves as the process owner for claims administration of asbestos, chemical and hearing loss claims.
Handles information of a highly confidential nature and maintains confidentiality.
Collaborate with outside defense attorneys and paralegals to collect and report claims data.
Create detailed Claim Summary based on employment record reports, medical reports, and Industrial Commission documents. Claim creation requires the ability to utilize Duke Energy systems to research employee/contractor records.
Assist with running monthly claim reports as needed.
Initiate and complete assigned projects as instructed and with a sense of urgency.
Performs routine administrative duties such as processing CAPS invoices, scanning, creating/maintaining electronic claim files, managing incoming mail, and preparing settlement check mailings.
Responds to inquiries in a respectful and professional manner from officers, management, other employees, and external sources regarding a variety of claim/legal questions and other matters and determines what, how and to whom information is to be communicated with little direction or supervision required.

Basic/Required Qualifications

High School/GED degree
Minimum 8 years Required Related Work Experience

Desired Qualifications

Legal secretarial experience or related experience of a technical and responsible nature and proficiency with legal terminology
Demonstrated clear, concise, and effective written and oral communications skills, including an emphasis on grammar and formatting
Demonstrated ability to prioritize, organize, and coordinate work while being proactive, taking initiative, and exhibiting sound judgment
Attention to detail, accuracy, and flexibility in handling multiple tasks
Demonstrated ability to appropriately handle highly confidential information
Working knowledge of computer applications such as Microsoft Teams, Outlook, Word, Excel, Access and other Microsoft products and SharePoint
Demonstrated problem solving, decision making and analytical skills
Holds oneself accountable for complete, accurate, and timely work results, both independently and as part of a team
Exercises professional judgment, integrity, respect, and professionalism
5+ years related experience as a legal secretary or legal assistant
Associate’s or Bachelor’s degree
Experience reading and summarizing medical reports
NC Notary Public

Working Conditions

Hybrid Mobility Classification – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable daily commute to the assigned Duke Energy facility.
Prolong sitting at desk/computer
May be required to work occasional overtime

Travel Requirements

Not required

Relocation Assistance Provided (as applicable) No

Represented/Union Position No

Visa Sponsored Position No

Posting Expiration Date

Saturday, March 1, 2025

All job postings expire at 12:01 AM on the posting expiration date.

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

Privacy (https://www.duke-energy.com/legal/privacy)

Do Not Sell My Personal Information (CA)

Terms of Use (https://www.duke-energy.com/legal/terms-of-use)

Accessibility

About Duke Energy (https://www.duke-energy.com/our-company/about-us)

Read about our commitment (https://www.duke-energy.com/our-company/about-us/diversity) to supporting a diverse and inclusive workforce.

Learn how to set up job alerts here. (https://www.duke-energy.com/-/media/pdfs/our-company/careers/setting-up-job-alerts.pdf?la=en&rev=6962070124bd4580b5b0857fe0664750)

View a step-by-step application guide (https://www.duke-energy.com/-/media/pdfs/our-company/202704-ext-job-postiing-application-job-aid.pdf?la=en&rev=ef1520f25bbd47dcbdba4a0dbda6db8d) for assistance in completing the process. Contact our team ([email protected]?subject=Duke%20Energy%20External%20Career%20Site) for questions on our hiring process.

Check on the status of your application on your Candidate Home (https://dukeenergy.wd1.myworkdayjobs.com/en-US/Search/userHome) page.

Brighter opportunities. Brighter futures. Duke Energy values ideas that come from a diverse and inclusive workforce, and we’re dedicated to providing a work environment where all people are valued, respected and able to reach their full potential. Duke Energy is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, childbirth or related medical conditions, including but not limited to lactation, religion, national origin, ancestry, ethnicity, citizenship, sexual orientation, gender identity, gender expression, age, marital status, physical or mental disability, genetic information, medical condition, military status, or protected veteran status. Duke Energy complies with all applicable state, federal and local laws, regulations and ordinances prohibiting discrimination.

Privacy (https://www.duke-energy.com/legal/privacy)

California Consumer Privacy Statement

Duke Energy Notice to Employees: Government Contractor Whistleblower Protections (https://www.duke-energy.com/_/media/PDFs/external/2023-DE-Whistleblower-Notice.pdf)

Do Not Sell or Share My Personal Information (CA)

Terms of Use (https://www.duke-energy.com/legal/terms-of-use)

Accessibility

Serves as the process owner for claims administration of asbestos, chemical and hearing loss claims.
Handles information of a highly confidential nature and maintains confidentiality.
Collaborate with outside defense attorneys and paralegals to collect and report claims data.
Create detailed Claim Summary based on employment record reports, medical reports, and Industrial Commission documents. Claim creation requires the ability to utilize Duke Energy systems to research employee/contractor records.
Assist with running monthly claim reports as needed.
Initiate and complete assigned projects as instructed and with a sense of urgency.
Performs routine administrative duties such as processing CAPS invoices, scanning, creating/maintaining electronic claim files, managing incoming mail, and preparing settlement check mailings.
Responds to inquiries in a respectful and professional manner from officers, management, other employees, and external sources regarding a variety of claim/legal questions and other matters and determines what, how and to whom information is to be communicated with little direction or supervision required.

Basic/Required Qualifications

High School/GED degree
Minimum 8 years Required Related Work Experience

Desired Qualifications

Legal secretarial experience or related experience of a technical and responsible nature and proficiency with legal terminology
Demonstrated clear, concise, and effective written and oral communications skills, including an emphasis on grammar and formatting
Demonstrated ability to prioritize, organize, and coordinate work while being proactive, taking initiative, and exhibiting sound judgment
Attention to detail, accuracy, and flexibility in handling multiple tasks
Demonstrated ability to appropriately handle highly confidential information
Working knowledge of computer applications such as Microsoft Teams, Outlook, Word, Excel, Access and other Microsoft products and SharePoint
Demonstrated problem solving, decision making and analytical skills
Holds oneself accountable for complete, accurate, and timely work results, both independently and as part of a team
Exercises professional judgment, integrity, respect, and professionalism
5+ years related experience as a legal secretary or legal assistant
Associate’s or Bachelor’s degree
Experience reading and summarizing medical reports
NC Notary Public

Working Conditions

Hybrid Mobility Classification – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable daily commute to the assigned Duke Energy facility.
Prolong sitting at desk/computer
May be required to work occasional overtime