Dispatch and Administrative Support (PT)

Job Summary: We are seeking a responsible and reliable Overnight Dispatch Admin. This individual will be responsible for managing dispatch operations during overnight hours, which includes fielding phone calls from employees and officers on post, ensuring security protocols are followed, and providing administrative support when not actively dispatching. The position requires the ability to work independently, handle a variety of administrative tasks, and communicate effectively with a diverse team of security officers and employees.

Key Responsibilities

• Answer and field phone calls from employees and officers on post to address any concerns or issues.
• Dispatch security officers to various posts as needed, ensuring proper coverage at all times.
• Maintain familiarity with all operational posts and sites to provide accurate support and advice.
• Conduct regular hourly post checks via phone or electronic means to ensure guards are following protocols and performing duties effectively.
• Maintain a roster of Level 2 and Level 3 security guards, ensuring the correct personnel are assigned to posts as needed.
• Provide administrative assistance, including data entry, filing, and maintaining security logs.
• Support with payroll, including tracking employee hours and ensuring accuracy.
• Assist with the scheduling of security officers to ensure adequate staffing across shifts.
• Ensure familiarity with the security company's policies, procedures, and licensing requirements for officers.

Job Summary: We are seeking a responsible and reliable Overnight Dispatch Admin. This individual will be responsible for managing dispatch operations during overnight hours, which includes fielding phone calls from employees and officers on post, ensuring security protocols are followed, and providing administrative support when not actively dispatching. The position requires the ability to work independently, handle a variety of administrative tasks, and communicate effectively with a diverse team of security officers and employees.

Key Responsibilities

• Answer and field phone calls from employees and officers on post to address any concerns or issues.
• Dispatch security officers to various posts as needed, ensuring proper coverage at all times.
• Maintain familiarity with all operational posts and sites to provide accurate support and advice.
• Conduct regular hourly post checks via phone or electronic means to ensure guards are following protocols and performing duties effectively.
• Maintain a roster of Level 2 and Level 3 security guards, ensuring the correct personnel are assigned to posts as needed.
• Provide administrative assistance, including data entry, filing, and maintaining security logs.
• Support with payroll, including tracking employee hours and ensuring accuracy.
• Assist with the scheduling of security officers to ensure adequate staffing across shifts.
• Ensure familiarity with the security company's policies, procedures, and licensing requirements for officers.