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Telecom Administrator

  • Full Time, onsite
  • cyberThink, Inc.
  • Hybrid3 Days in a Week, United States of America
Salary undisclosed

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  • Fundamental understanding of telephone call routing systems
  • interactive voice response (IVR)
  • call flow
  • call routing
  • commercial phone systems
  • Experience with technical problem analysis and resolution related to telephone and call center systems
  • Knowledge of call center systems (preferably Genesys)
  • General knowledge of cloud telephone systems
  • Familiarity with emergency outage protocols
  • Ability to communicate and collaborate effectively with numerous partners/stakeholders
  • Ability to communicate technical information to audiences with differing levels of technical understanding
  • Ability to establish consensus with numerous partners/stakeholders

    The hourly range for roles of this nature is $25 to $35/hr. Rates are heavily dependent on skills, experience, location, and industry.

    ***cyberThink is an equal opportunity provider**

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job
  • Fundamental understanding of telephone call routing systems
  • interactive voice response (IVR)
  • call flow
  • call routing
  • commercial phone systems
  • Experience with technical problem analysis and resolution related to telephone and call center systems
  • Knowledge of call center systems (preferably Genesys)
  • General knowledge of cloud telephone systems
  • Familiarity with emergency outage protocols
  • Ability to communicate and collaborate effectively with numerous partners/stakeholders
  • Ability to communicate technical information to audiences with differing levels of technical understanding
  • Ability to establish consensus with numerous partners/stakeholders

    The hourly range for roles of this nature is $25 to $35/hr. Rates are heavily dependent on skills, experience, location, and industry.

    ***cyberThink is an equal opportunity provider**

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job