Executive IT Support Specialist(Hybrid Windows, C level executive, Financial Industry)

Basic Qualifications
10 years relevant technical and functional experience in a hybrid Windows based environment
10 years of experience supporting Windows workstations and laptops
10 years of experience providing technical support and demonstrated career growth
5 years of experience in customer facing positions and regular exposure to executive level employees
Bachelor s degree in a relevant field required. Will consider years of experience and/or certifications in lieu of degree
Preferred Qualifications
Financial Industry experience is preferred
Strong diagnostic and troubleshooting skills to restore immediate use of systems.
Working knowledge of video conferencing technologies such as Webex, Zoom and Microsoft Teams.
Experience with financial applications i.e., Bloomberg, Factset, Eze, Charles River, a plus.
Strong familiarity with desktop security products.
Strong understanding of Active Directory Administration.
Strong understanding of virtual desktops using vSphere, Horizon Client.
Support of Lenovo Desktops & Laptops, MSFT Surface, iPhones, iPads.
Microsoft Configuration Manager, Microsoft Endpoint Management.
Experience with MDM systems such as Microsoft Intune.
Experience with MFA such as RSA and MS Authenticator.
Functional knowledge of one or more IT infrastructure fundamentals (e.g. basic networking skills, server, email, SSO, mobile devices, and identity and access).
Strong documentation and communication skills.
Experience and proficiency with infrastructure and cloud
System administrator level of knowledge of common IT systems (Networking, servers, etc.)
Experience leading IT projects with multiple departments both in IT and outside of IT

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Basic Qualifications
10 years relevant technical and functional experience in a hybrid Windows based environment
10 years of experience supporting Windows workstations and laptops
10 years of experience providing technical support and demonstrated career growth
5 years of experience in customer facing positions and regular exposure to executive level employees
Bachelor s degree in a relevant field required. Will consider years of experience and/or certifications in lieu of degree
Preferred Qualifications
Financial Industry experience is preferred
Strong diagnostic and troubleshooting skills to restore immediate use of systems.
Working knowledge of video conferencing technologies such as Webex, Zoom and Microsoft Teams.
Experience with financial applications i.e., Bloomberg, Factset, Eze, Charles River, a plus.
Strong familiarity with desktop security products.
Strong understanding of Active Directory Administration.
Strong understanding of virtual desktops using vSphere, Horizon Client.
Support of Lenovo Desktops & Laptops, MSFT Surface, iPhones, iPads.
Microsoft Configuration Manager, Microsoft Endpoint Management.
Experience with MDM systems such as Microsoft Intune.
Experience with MFA such as RSA and MS Authenticator.
Functional knowledge of one or more IT infrastructure fundamentals (e.g. basic networking skills, server, email, SSO, mobile devices, and identity and access).
Strong documentation and communication skills.
Experience and proficiency with infrastructure and cloud
System administrator level of knowledge of common IT systems (Networking, servers, etc.)
Experience leading IT projects with multiple departments both in IT and outside of IT

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.