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Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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ITSM Manager

Salary undisclosed
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ITSM Manager (Atlassian Cloud)

Full time (40 hours per week)

Remote

W2 position only not seeking submissions from outside agencies

CDW is seeking an experienced ITSM Manager to oversee the design, configuration, and maintenance of IT Service Management (ITSM) processes within the Atlassian Cloud ecosystem, including JIRA, Confluence, and Jira Service Management (JSM). The ideal candidate will have expertise in building ITSM capabilities, implementing Incident, Problem, Change, and Service Request Management, and integrating CMDB functionalities within Atlassian s JSM. You will leverage ITIL frameworks and Agile methodologies to optimize ITSM workflows, enhance service delivery, and drive continuous improvement.

Key Responsibilities:

  • Administer Atlassian Cloud (JIRA, Confluence, JSM), optimizing ITSM processes and automating workflows.
  • Lead the migration from ServiceNow to Atlassian JSM, mapping and migrating ITSM processes and data.
  • Design and configure CMDB, service desk portals, queues, SLAs, and reporting in JSM.
  • Develop custom scripts, API integrations, and automation to streamline ITSM processes.
  • Provide user support, conduct training, and ensure seamless collaboration across teams.
  • Manage integrations with third-party tools and monitor system performance to ensure stability.
  • Maintain compliance with security policies, user roles, and governance frameworks.

Qualifications:

  • 5+ years of experience in ITSM management and Atlassian administration.
  • Proven experience migrating from ServiceNow to Atlassian JSM.
  • Strong knowledge of ITIL v3/v4 and hands-on expertise with JIRA, JSM, Confluence, and CMDB.
  • Experience with JIRA Service Management automation, scripting (Groovy, JavaScript, PowerShell), and API integrations.
  • Excellent stakeholder management and communication skills.

Preferred:

  • Experience integrating Atlassian with monitoring tools (e.g., Splunk, SolarWinds).
  • Familiarity with Agile, DevOps, and cloud platforms (AWS, Azure).
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job

ITSM Manager (Atlassian Cloud)

Full time (40 hours per week)

Remote

W2 position only not seeking submissions from outside agencies

CDW is seeking an experienced ITSM Manager to oversee the design, configuration, and maintenance of IT Service Management (ITSM) processes within the Atlassian Cloud ecosystem, including JIRA, Confluence, and Jira Service Management (JSM). The ideal candidate will have expertise in building ITSM capabilities, implementing Incident, Problem, Change, and Service Request Management, and integrating CMDB functionalities within Atlassian s JSM. You will leverage ITIL frameworks and Agile methodologies to optimize ITSM workflows, enhance service delivery, and drive continuous improvement.

Key Responsibilities:

  • Administer Atlassian Cloud (JIRA, Confluence, JSM), optimizing ITSM processes and automating workflows.
  • Lead the migration from ServiceNow to Atlassian JSM, mapping and migrating ITSM processes and data.
  • Design and configure CMDB, service desk portals, queues, SLAs, and reporting in JSM.
  • Develop custom scripts, API integrations, and automation to streamline ITSM processes.
  • Provide user support, conduct training, and ensure seamless collaboration across teams.
  • Manage integrations with third-party tools and monitor system performance to ensure stability.
  • Maintain compliance with security policies, user roles, and governance frameworks.

Qualifications:

  • 5+ years of experience in ITSM management and Atlassian administration.
  • Proven experience migrating from ServiceNow to Atlassian JSM.
  • Strong knowledge of ITIL v3/v4 and hands-on expertise with JIRA, JSM, Confluence, and CMDB.
  • Experience with JIRA Service Management automation, scripting (Groovy, JavaScript, PowerShell), and API integrations.
  • Excellent stakeholder management and communication skills.

Preferred:

  • Experience integrating Atlassian with monitoring tools (e.g., Splunk, SolarWinds).
  • Familiarity with Agile, DevOps, and cloud platforms (AWS, Azure).
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job