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Live Chat Support

  • Full Time, onsite
  • LifeScience Technologies
  • United States, United States of America
Salary undisclosed

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Company Overview

LifeScience Technologies is a leading innovator in the field of life sciences, dedicated to advancing healthcare solutions through cutting-edge technology and research. Our mission is to improve the quality of life for people around the world by providing innovative products and services that enhance health and well-being.

Job Title

Live Chat Support

Job Location

United States

Position Summary

As a Live Chat Support Specialist at LifeScience Technologies, you will be the first point of contact for our customers, providing exceptional service and support through our live chat platform. You will play a crucial role in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing information about our products and services.

Key Responsibilities

  • Respond promptly to customer inquiries via live chat.
  • Provide accurate information about products and services.
  • Resolve customer issues efficiently and effectively.
  • Maintain a high level of professionalism and empathy in all interactions.
  • Collaborate with other departments to ensure customer satisfaction.
  • Document and track customer interactions and issues.

Required Skills And Qualifications

  • 0-5 years of experience in customer service or a related field.
  • Excellent written communication skills.
  • Strong problem-solving abilities.
  • Ability to work independently and as part of a team.
  • Familiarity with live chat software and CRM systems is a plus.
  • A positive attitude and a passion for helping others.

Why Join Us?

At LifeScience Technologies, we offer a dynamic and supportive work environment where you can grow your career while making a meaningful impact on the world. Join us and be part of a team that is dedicated to innovation, excellence, and improving lives.
Company Overview

LifeScience Technologies is a leading innovator in the field of life sciences, dedicated to advancing healthcare solutions through cutting-edge technology and research. Our mission is to improve the quality of life for people around the world by providing innovative products and services that enhance health and well-being.

Job Title

Live Chat Support

Job Location

United States

Position Summary

As a Live Chat Support Specialist at LifeScience Technologies, you will be the first point of contact for our customers, providing exceptional service and support through our live chat platform. You will play a crucial role in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing information about our products and services.

Key Responsibilities

  • Respond promptly to customer inquiries via live chat.
  • Provide accurate information about products and services.
  • Resolve customer issues efficiently and effectively.
  • Maintain a high level of professionalism and empathy in all interactions.
  • Collaborate with other departments to ensure customer satisfaction.
  • Document and track customer interactions and issues.

Required Skills And Qualifications

  • 0-5 years of experience in customer service or a related field.
  • Excellent written communication skills.
  • Strong problem-solving abilities.
  • Ability to work independently and as part of a team.
  • Familiarity with live chat software and CRM systems is a plus.
  • A positive attitude and a passion for helping others.

Why Join Us?

At LifeScience Technologies, we offer a dynamic and supportive work environment where you can grow your career while making a meaningful impact on the world. Join us and be part of a team that is dedicated to innovation, excellence, and improving lives.