Computer Support Specialist
Salary undisclosed
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We are seeking a Computer Support Specialist to ensure our IT systems run smoothly, providing technical assistance to staff and maintaining our digital infrastructure.
Your Responsibilities Will Include
Your Responsibilities Will Include
- Providing technical support to staff for hardware, software, and network-related issues.
- Troubleshooting and resolving IT system malfunctions to minimize downtime.
- Installing, configuring, and maintaining computers, printers, and other office equipment.
- Managing user accounts, email systems, and access controls.
- Ensuring data security through proper backups and cybersecurity best practices.
- Coordinating with IT vendors for system upgrades and maintenance.
- Monitoring system performance and proactively identifying areas for improvement.
- Assisting in training staff on new software and technology tools.
- 2+ years of experience in IT support, helpdesk, or related fields.
- Strong knowledge of Windows and Mac operating systems, networks, and office applications.
- Familiarity with cloud-based solutions, email management, and cybersecurity best practices.
- Strong problem-solving skills and the ability to troubleshoot under pressure.
- Excellent communication skills to assist non-technical staff effectively.
- Ability to prioritize tasks and manage multiple support requests efficiently.
- Experience in healthcare IT or HIPAA compliance is a plus.
- Competitive Pay: Based on experience and qualifications.
- Bonus Opportunities and performance-based incentives.
- 401(k) with 3% Match.
- Health Savings Account (HSA) and Employee Discounts.
- Paid Time Off (PTO) and a supportive work environment.
- Opportunities for growth and professional development.
- Tech-Savvy: Passionate about technology and troubleshooting.
- People-Oriented: Enjoys assisting others and explaining technical solutions clearly.
- Detail-Oriented: Ensures accuracy in IT system management.
- Problem-Solver: Thrives in troubleshooting and resolving IT issues quickly.
- Adaptable: Can manage multiple priorities in a fast-paced environment.
- Work Location: On-site (not remote).
- Benefit Conditions: Waiting period may apply; only full-time employees are eligible.
We are seeking a Computer Support Specialist to ensure our IT systems run smoothly, providing technical assistance to staff and maintaining our digital infrastructure.
Your Responsibilities Will Include
Your Responsibilities Will Include
- Providing technical support to staff for hardware, software, and network-related issues.
- Troubleshooting and resolving IT system malfunctions to minimize downtime.
- Installing, configuring, and maintaining computers, printers, and other office equipment.
- Managing user accounts, email systems, and access controls.
- Ensuring data security through proper backups and cybersecurity best practices.
- Coordinating with IT vendors for system upgrades and maintenance.
- Monitoring system performance and proactively identifying areas for improvement.
- Assisting in training staff on new software and technology tools.
- 2+ years of experience in IT support, helpdesk, or related fields.
- Strong knowledge of Windows and Mac operating systems, networks, and office applications.
- Familiarity with cloud-based solutions, email management, and cybersecurity best practices.
- Strong problem-solving skills and the ability to troubleshoot under pressure.
- Excellent communication skills to assist non-technical staff effectively.
- Ability to prioritize tasks and manage multiple support requests efficiently.
- Experience in healthcare IT or HIPAA compliance is a plus.
- Competitive Pay: Based on experience and qualifications.
- Bonus Opportunities and performance-based incentives.
- 401(k) with 3% Match.
- Health Savings Account (HSA) and Employee Discounts.
- Paid Time Off (PTO) and a supportive work environment.
- Opportunities for growth and professional development.
- Tech-Savvy: Passionate about technology and troubleshooting.
- People-Oriented: Enjoys assisting others and explaining technical solutions clearly.
- Detail-Oriented: Ensures accuracy in IT system management.
- Problem-Solver: Thrives in troubleshooting and resolving IT issues quickly.
- Adaptable: Can manage multiple priorities in a fast-paced environment.
- Work Location: On-site (not remote).
- Benefit Conditions: Waiting period may apply; only full-time employees are eligible.