Appointment Scheduler

Founded in Naperville, IL, in 1977, Spring Green has always been a neighborhood-based lawn care, pest control and tree care company. Today we’ve grown to service over 14,000 neighborhood communities around the country with effective and tailored lawn, pest and tree care.

SpringGreen is recognized as a Top 100 company by Lawn & Landscape Magazine and an industry-leading lawn, tree and pest organization. SpringGreen offers high-quality, fertilization and weed control services as well other regionally appropriate services such as mosquito control, aeration, seeding, and irrigation maintenance to residential and commercial establishments across the country.

Responsibilities

• Schedule services for customers, ensuring that appointments are properly logged and confirmed.
• Maintain an organized calendar of appointments for all technicians.
• Communicate with customers to confirm appointment details, inform them of schedule changes, or reschedule services as necessary.
• Update customer records with service details, ensuring accurate information is available for future appointments.
• Answer incoming calls, emails, or online inquiries about services and availability.
• Coordinate with lawn care technicians to ensure they have accurate job details and equipment needs.
• Track service status and follow up with customers as needed to ensure satisfaction.
• Manage and prioritize appointment requests to ensure optimal routing and minimal scheduling conflicts.
• Handle customer complaints or issues in a professional and timely manner.
• Provide administrative support as needed (e.g., data entry, reports, etc.).
  
  

Requirements

• High school diploma or equivalent.
• Prior experience in scheduling, customer service, or administrative roles is a plus.
• Strong organizational skills and attention to detail.
• Ability to multitask and manage time efficiently.
• Excellent communication skills, both written and verbal.
• Proficiency with scheduling software or Microsoft Office Suite (Excel, Word, Outlook).
• Positive attitude, professional demeanor, and problem-solving skills.
• Ability to work in a fast-paced environment and adapt to changing schedules.
  
  

Benefits

• Competitive hourly wage.
• Health insurance (for full-time employees).
• Paid time off (PTO) and holidays.

Founded in Naperville, IL, in 1977, Spring Green has always been a neighborhood-based lawn care, pest control and tree care company. Today we’ve grown to service over 14,000 neighborhood communities around the country with effective and tailored lawn, pest and tree care.

SpringGreen is recognized as a Top 100 company by Lawn & Landscape Magazine and an industry-leading lawn, tree and pest organization. SpringGreen offers high-quality, fertilization and weed control services as well other regionally appropriate services such as mosquito control, aeration, seeding, and irrigation maintenance to residential and commercial establishments across the country.

Responsibilities

• Schedule services for customers, ensuring that appointments are properly logged and confirmed.
• Maintain an organized calendar of appointments for all technicians.
• Communicate with customers to confirm appointment details, inform them of schedule changes, or reschedule services as necessary.
• Update customer records with service details, ensuring accurate information is available for future appointments.
• Answer incoming calls, emails, or online inquiries about services and availability.
• Coordinate with lawn care technicians to ensure they have accurate job details and equipment needs.
• Track service status and follow up with customers as needed to ensure satisfaction.
• Manage and prioritize appointment requests to ensure optimal routing and minimal scheduling conflicts.
• Handle customer complaints or issues in a professional and timely manner.
• Provide administrative support as needed (e.g., data entry, reports, etc.).
  
  

Requirements

• High school diploma or equivalent.
• Prior experience in scheduling, customer service, or administrative roles is a plus.
• Strong organizational skills and attention to detail.
• Ability to multitask and manage time efficiently.
• Excellent communication skills, both written and verbal.
• Proficiency with scheduling software or Microsoft Office Suite (Excel, Word, Outlook).
• Positive attitude, professional demeanor, and problem-solving skills.
• Ability to work in a fast-paced environment and adapt to changing schedules.
  
  

Benefits

• Competitive hourly wage.
• Health insurance (for full-time employees).
• Paid time off (PTO) and holidays.