Stonecroft Outreach Support Specialist

Primary Position Responsibility: Serves as support to the Outreach staff, including event coordination, calendar management, and technical support. Supports Volunteer Leaders and Trainers with communication and onboarding processes. Coordinates content needed from Outreach for programs and publications. Escalates information as needed to the Outreach staff. Runs CRM reports as needed.

Reports to: Director of Outreach

Classification: Non-Exempt Full Time Remote

Supervises: N/A

Essential Duties and Responsibilities:

• Provides first-level internal support to Stonecroft Outreach team by evaluating, resolving, or escalating inquiries.
• Responsible for Data & CRM entry and reporting for Outreach Department.
• Supports in person and online Outreach events with logistical planning, registration, coordination of event content, and follow up survey/communication in coordination with other departments.
• Coordinates Annual resource guides and other Outreach department resources.
• Updates/maintains Outreach events to the internal ministry calendar.
• Supports Outreach team with onboarding new leaders.
• Support Outreach team with documenting and implementing new processes.
• Serves as Outreach point of contact for answering volunteer inquiries from the Connections email/phone line.
• Organizes annual group supply projects.
• Supports program development as needed.
• Creates and monitors the Outreach Leader Facebook page.
• Other duties as assigned.
• Must be willing to travel at least 8 days a year for bi-annual All staff gatherings held nationwide.
• Experience with Microsoft Suite of products including Teams and planner, as well as Canva.
• Self-directed and self-motivated in job related tasks.
• Excellent interpersonal Communication skills and ability to collaborate effectively.
• Must have 1+ year experience in administrative work.
  
  

Qualifications:

• A personal and growing relationship with the Lord Jesus Christ which is naturally communicated through words and actions.
• A personal passion for evangelism (the spiritual gift of evangelism is not required).
• Bachelor's degree preferred.
• Must possess a high level of comfort navigating a CRM, entering data, exporting and evaluating reports.
  
  

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. Employees will be at a computer up to 10 hours per workday.

Primary Position Responsibility: Serves as support to the Outreach staff, including event coordination, calendar management, and technical support. Supports Volunteer Leaders and Trainers with communication and onboarding processes. Coordinates content needed from Outreach for programs and publications. Escalates information as needed to the Outreach staff. Runs CRM reports as needed.

Reports to: Director of Outreach

Classification: Non-Exempt Full Time Remote

Supervises: N/A

Essential Duties and Responsibilities:

• Provides first-level internal support to Stonecroft Outreach team by evaluating, resolving, or escalating inquiries.
• Responsible for Data & CRM entry and reporting for Outreach Department.
• Supports in person and online Outreach events with logistical planning, registration, coordination of event content, and follow up survey/communication in coordination with other departments.
• Coordinates Annual resource guides and other Outreach department resources.
• Updates/maintains Outreach events to the internal ministry calendar.
• Supports Outreach team with onboarding new leaders.
• Support Outreach team with documenting and implementing new processes.
• Serves as Outreach point of contact for answering volunteer inquiries from the Connections email/phone line.
• Organizes annual group supply projects.
• Supports program development as needed.
• Creates and monitors the Outreach Leader Facebook page.
• Other duties as assigned.
• Must be willing to travel at least 8 days a year for bi-annual All staff gatherings held nationwide.
• Experience with Microsoft Suite of products including Teams and planner, as well as Canva.
• Self-directed and self-motivated in job related tasks.
• Excellent interpersonal Communication skills and ability to collaborate effectively.
• Must have 1+ year experience in administrative work.
  
  

Qualifications:

• A personal and growing relationship with the Lord Jesus Christ which is naturally communicated through words and actions.
• A personal passion for evangelism (the spiritual gift of evangelism is not required).
• Bachelor's degree preferred.
• Must possess a high level of comfort navigating a CRM, entering data, exporting and evaluating reports.
  
  

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. Employees will be at a computer up to 10 hours per workday.