Customer Service and Self-Pay Collections Specialist
Salary undisclosed
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Company Description
Columbia University Irving Medical Center (CUIMC) is a renowned clinical, research, and educational institution located in northern Manhattan. Home to four professional colleges and schools, including Vagelos College of Physicians and Surgeons, College of Dental Medicine, School of Nursing, and Mailman School of Public Health, CUIMC provides global leadership in scientific research, health and medical education, and patient care. With over 1,800 physicians, surgeons, dentists, and nurses, CUIMC offers a wide range of general and specialized medical, dental, and nursing services to patients in the New York City metro area.
Role Description
This is a full-time remote role for a Customer Service and Self-Pay Collections Specialist at Columbia University Irving Medical Center. The role involves managing customer support inquiries, ensuring customer satisfaction, demonstrating phone etiquette, providing excellent customer service, and enhancing the overall customer experience.
Qualifications
Columbia University Irving Medical Center (CUIMC) is a renowned clinical, research, and educational institution located in northern Manhattan. Home to four professional colleges and schools, including Vagelos College of Physicians and Surgeons, College of Dental Medicine, School of Nursing, and Mailman School of Public Health, CUIMC provides global leadership in scientific research, health and medical education, and patient care. With over 1,800 physicians, surgeons, dentists, and nurses, CUIMC offers a wide range of general and specialized medical, dental, and nursing services to patients in the New York City metro area.
Role Description
This is a full-time remote role for a Customer Service and Self-Pay Collections Specialist at Columbia University Irving Medical Center. The role involves managing customer support inquiries, ensuring customer satisfaction, demonstrating phone etiquette, providing excellent customer service, and enhancing the overall customer experience.
Qualifications
- Customer Support, Customer Satisfaction, and Phone Etiquette skills
- Customer Service and Customer Experience skills
- Strong communication and interpersonal skills
- Ability to multi-task and prioritize tasks effectively
- Experience in healthcare or medical billing
- High school diploma or equivalent; Associate's or Bachelor's degree preferred
Company Description
Columbia University Irving Medical Center (CUIMC) is a renowned clinical, research, and educational institution located in northern Manhattan. Home to four professional colleges and schools, including Vagelos College of Physicians and Surgeons, College of Dental Medicine, School of Nursing, and Mailman School of Public Health, CUIMC provides global leadership in scientific research, health and medical education, and patient care. With over 1,800 physicians, surgeons, dentists, and nurses, CUIMC offers a wide range of general and specialized medical, dental, and nursing services to patients in the New York City metro area.
Role Description
This is a full-time remote role for a Customer Service and Self-Pay Collections Specialist at Columbia University Irving Medical Center. The role involves managing customer support inquiries, ensuring customer satisfaction, demonstrating phone etiquette, providing excellent customer service, and enhancing the overall customer experience.
Qualifications
Columbia University Irving Medical Center (CUIMC) is a renowned clinical, research, and educational institution located in northern Manhattan. Home to four professional colleges and schools, including Vagelos College of Physicians and Surgeons, College of Dental Medicine, School of Nursing, and Mailman School of Public Health, CUIMC provides global leadership in scientific research, health and medical education, and patient care. With over 1,800 physicians, surgeons, dentists, and nurses, CUIMC offers a wide range of general and specialized medical, dental, and nursing services to patients in the New York City metro area.
Role Description
This is a full-time remote role for a Customer Service and Self-Pay Collections Specialist at Columbia University Irving Medical Center. The role involves managing customer support inquiries, ensuring customer satisfaction, demonstrating phone etiquette, providing excellent customer service, and enhancing the overall customer experience.
Qualifications
- Customer Support, Customer Satisfaction, and Phone Etiquette skills
- Customer Service and Customer Experience skills
- Strong communication and interpersonal skills
- Ability to multi-task and prioritize tasks effectively
- Experience in healthcare or medical billing
- High school diploma or equivalent; Associate's or Bachelor's degree preferred