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Desktop/Helpdesk Support

  • Full Time, onsite
  • TEKsystems c/o Allegis Group
  • On Site, United States of America
Salary undisclosed

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Original
Simplified
Skills
help desk support, Service desk, Customer service, Technical support, Troubleshooting, Active directory
Top Skills Details
help desk support,Service desk,Customer service,Technical support
Experience Level
Intermediate Level
Description
Our client is looking for a IT Support/Help Desk Specialist in the Levelland, Texas area. This position has been opened due to a contactor moving teams. Below are a list of job duties this job intels:
Hardware installation and delivery (new computers, monitors, docking stations, accessories, etc.)
Maintaining loaner laptop pool (clean, wipe and/or reimage/reload)
User equipment moves within the office (disconnect equipment, relocate and reconnect, retrieval)
Facilitating user transfers between offices (assist with data copy, backups, equipment transfer process)
Contact Dell for warranty repairs (Disk, Memory, Batteries)
Staging and imaging computers (unboxing, setup in staging area, image machines using Client's process)
Maintain equipment records in inventory and stock
Asset management systems
Windows OS System Image Deployment (Win 10/Win 11)
ITSM ticket system experience
Hardware/ Software troubleshooting and repair skills on:
o PC's
o Laptops
Outlook & Microsoft application basic troubleshooting.
Other tasks as directed by the supervisor.
Pay and Benefits
The pay range for this position is $20.00 - $24.13/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Levelland,TX.
Application Deadline
This position is anticipated to close on Feb 28, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job
Skills
help desk support, Service desk, Customer service, Technical support, Troubleshooting, Active directory
Top Skills Details
help desk support,Service desk,Customer service,Technical support
Experience Level
Intermediate Level
Description
Our client is looking for a IT Support/Help Desk Specialist in the Levelland, Texas area. This position has been opened due to a contactor moving teams. Below are a list of job duties this job intels:
Hardware installation and delivery (new computers, monitors, docking stations, accessories, etc.)
Maintaining loaner laptop pool (clean, wipe and/or reimage/reload)
User equipment moves within the office (disconnect equipment, relocate and reconnect, retrieval)
Facilitating user transfers between offices (assist with data copy, backups, equipment transfer process)
Contact Dell for warranty repairs (Disk, Memory, Batteries)
Staging and imaging computers (unboxing, setup in staging area, image machines using Client's process)
Maintain equipment records in inventory and stock
Asset management systems
Windows OS System Image Deployment (Win 10/Win 11)
ITSM ticket system experience
Hardware/ Software troubleshooting and repair skills on:
o PC's
o Laptops
Outlook & Microsoft application basic troubleshooting.
Other tasks as directed by the supervisor.
Pay and Benefits
The pay range for this position is $20.00 - $24.13/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Levelland,TX.
Application Deadline
This position is anticipated to close on Feb 28, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job