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Project Manager

  • Full Time, onsite
  • Silver State Schools Credit Union
  • Las Vegas, United States of America
Salary undisclosed

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Original
Simplified
Full Time (40 Hours)

Monday - Friday

Headquarters

630 Trade Center Dr

Las Vegas, NV 89119

Purpose

The Primary purpose of this position is to assist Silver State Schools Credit Union to live out its Mission, "Excellent Member Service and Financial Solutions - For Life," by providing outstanding service to both internal and external members.

  • To deliver service in alignment with our Service Commitments
  • I will earn respect and build trust by acting with integrity in every situation.
  • I will understand my role in supporting the team to achieve our purpose.
  • I will focus on people over products and build lasting relationships.
  • I will take ownership and accept responsibility.
  • I will treat my co-workers with the same high standards as I treat my member.
  • I will continuously look for ways to improve myself, my credit union, and my community.
  • I will accept there is no "they". We are one working toward the same mission.
  • I will commit to the SSSCU SMART Pro Core Values
  • Meet all established service goals.

Summary

Under the direction of the AVP of Project Management, the Project Manager is responsible for the planning, execution, management and reporting of assigned projects ensuring consistency with the credit union strategy, commitments, and goals. This includes, but is not limited to, development and deployment of new products and services, deployment of new technologies, implementation of third-party products and deployment of process improvement/operational efficiency initiatives. This position requires a dynamic and detail-oriented Project Manager who will be a key player in achieving strategic objectives. Will work closely with internal teams and third-party vendors, and will play a crucial role in designing, developing, and delivering solutions for our Credit Union members and internal team members. Must have a strong commitment to our SMART Pro Core Values as well as the Mission, Vision and Purpose Statement.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Define project scopes, objectives, and deliverables in collaboration with project sponsor, project lead, and key stakeholders.
  • Create project charter/statement of work in collaboration with the project owner and executive sponsor.
  • Identify stakeholder and third-party vendor needs/deliverables.
  • Develop a detailed project plan, schedule and milestones which identify, and sequence activities needed to successfully complete the project.
  • Determine resources and processes required to complete the project.
  • Coordinate internal resources and third-party vendors for execution of project.
  • Ensure all project team members clearly understand their role, responsibilities and deliverables.
  • Facilitate and lead a formal project kick-off and all ongoing project meetings.
  • Manage shifting priorities, demands and timelines through analytical and problem-solving capabilities.
  • Direct and manage project activities from beginning to end, delegating tasks and responsibilities to appropriate personnel as needed across the Credit Union.
  • Manage project team including vendors that provide project related services or software functionality.
  • Apply conflict resolution with a collaborative approach and use escalation approach as needed.
  • Continuously analyze project outcomes to ensure proposed project solution aligns with project goals.
  • Ensure an appropriate level of detailed and consistent communication is made to all stakeholders and appropriate team members.
  • Use and continually develop leadership skills.
  • Deliver effective communication throughout the project lifecycle to team members, stakeholders, and third parties in a timely and clear manner.
  • Build and maintain strong relationships with diverse business stakeholders.
  • Establish and maintain relationships with third-party vendors.
  • Monitor and track progress to ensure successful completion.
  • Ensure all project information is appropriately documented and archived.
  • Report and escalate risks/issues as needed.
  • Communicate project status and issues to all stakeholders regularly.
  • Liaise with project sponsor and other project team to maintain project schedule and outcomes.
  • Ensure all project requirements are met.
  • Oversee project delivery while managing scope, budget, timeline and the required level of quality throughout the project lifecycle.
  • Manage the delivery of assigned strategic initiatives, and/or "approved" Enterprise projects (multiple concurrent projects).
  • Oversee all project related communication including status reports, meeting agenda/notes and testing results.
  • Assist with troubleshooting and resolving staff-related process issues.
  • Identify and resolve all challenges interfering with project progress, evaluate risks and recommend contingency plans.
  • Evaluate the outcomes of the project as established during the initiation and planning phase to determine the success or financial impacts of the project.
  • Conduct Lessons Learned Session and Project Closeout Process with supporting documentation.

Supervisory Responsibilities

Does not directly supervise any credit union staff but is expected to lead project team members including subject matter experts and other resources assigned to the project team.

Performance Standards

Excellent interpersonal and communication skills with the ability to interface with all levels of staff, including the ability to concisely present work. Excellent teambuilding and negotiation skills. Proven ability to influence cross-functional teams without formal authority. Strong analytical, organizational, planning and project management skills required. Must be capable and comfortable working on multiple concurrent projects of varying scope within all levels of the organization up to and including the Executive Team. Detail and goal oriented. Must work well within a team environment. Must be able to prioritize and work independently.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION And/or EXPERIENCE

Associates Degree required, Bachelor's degree preferred (Project Management, Business, Technology or related field), or equivalent work experience.

Thorough understanding of financial operations, business processes, financial products and services and applicable policies and standards preferred. Understanding of government regulations and legal requirements involving credit union and/or banking depository and loan programs.

Advanced understanding of complex data processing, PC, network, and technology capabilities. Working knowledge of project management software required. Understanding of agile methodologies, including familiarity with Scrum framework preferred.

Previous Symitar Episys experience preferred. Prior experience in programming and / or financial services is a plus.

Language Skills

Ability to read and interpret documents produced by the data processing system, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of managers, employees, or directors of organization.

Mathematical Skills

Ability to work with mathematical concepts such as probability and statistical preference, and fundamentals of financial management. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations involved in service delivery functions and practices.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Certificates, Licenses, Registrations

Certified Associate in Project Management (CAPM) or Project Management Professional (PMP) preferred, and/or PMI - Agile Certified Practitioner or Certified Scrum Master is a plus.

OTHER SKILLS And ABILITIES

Must possess excellent written and oral communication skills and possess the ability to work independently to manage and follow-up on assigned tasks. Must be a self-directed individual with a high degree of analytic ability and be flexible in adapting to the needs of a growing organization. Strong attention to detail, a willingness to learn, and initiative. Ability to quickly analyze information and make recommendations. Ability to manage, develop and implement technology related projects. Ability to multi-task and think creatively. Ability to interact and communicate with outside vendors. Ability and desire to work in a team environment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee frequently is required to use hands to finger, handle, or feel objects, and/or tools. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 30 pounds.

Must be capable of regular, reliable, and timely attendance.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Mental Demands

The mental demands necessary to competently perform this job include the continuous need to be alert and resourceful in solving problems; and to exercise a degree of patience and initiative in performing the job duties.

  • ONLY FULLY COMPLETED APPLICATIONS WILL BE CONSIDERED**
  • SEE RESUME ON APPLICATIONS WILL NOT BE CONSIDERED***
  • SSSCU IS AN EQUAL OPPORTUNITY EMPLOYER****
Full Time (40 Hours)

Monday - Friday

Headquarters

630 Trade Center Dr

Las Vegas, NV 89119

Purpose

The Primary purpose of this position is to assist Silver State Schools Credit Union to live out its Mission, "Excellent Member Service and Financial Solutions - For Life," by providing outstanding service to both internal and external members.

  • To deliver service in alignment with our Service Commitments
  • I will earn respect and build trust by acting with integrity in every situation.
  • I will understand my role in supporting the team to achieve our purpose.
  • I will focus on people over products and build lasting relationships.
  • I will take ownership and accept responsibility.
  • I will treat my co-workers with the same high standards as I treat my member.
  • I will continuously look for ways to improve myself, my credit union, and my community.
  • I will accept there is no "they". We are one working toward the same mission.
  • I will commit to the SSSCU SMART Pro Core Values
  • Meet all established service goals.

Summary

Under the direction of the AVP of Project Management, the Project Manager is responsible for the planning, execution, management and reporting of assigned projects ensuring consistency with the credit union strategy, commitments, and goals. This includes, but is not limited to, development and deployment of new products and services, deployment of new technologies, implementation of third-party products and deployment of process improvement/operational efficiency initiatives. This position requires a dynamic and detail-oriented Project Manager who will be a key player in achieving strategic objectives. Will work closely with internal teams and third-party vendors, and will play a crucial role in designing, developing, and delivering solutions for our Credit Union members and internal team members. Must have a strong commitment to our SMART Pro Core Values as well as the Mission, Vision and Purpose Statement.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Define project scopes, objectives, and deliverables in collaboration with project sponsor, project lead, and key stakeholders.
  • Create project charter/statement of work in collaboration with the project owner and executive sponsor.
  • Identify stakeholder and third-party vendor needs/deliverables.
  • Develop a detailed project plan, schedule and milestones which identify, and sequence activities needed to successfully complete the project.
  • Determine resources and processes required to complete the project.
  • Coordinate internal resources and third-party vendors for execution of project.
  • Ensure all project team members clearly understand their role, responsibilities and deliverables.
  • Facilitate and lead a formal project kick-off and all ongoing project meetings.
  • Manage shifting priorities, demands and timelines through analytical and problem-solving capabilities.
  • Direct and manage project activities from beginning to end, delegating tasks and responsibilities to appropriate personnel as needed across the Credit Union.
  • Manage project team including vendors that provide project related services or software functionality.
  • Apply conflict resolution with a collaborative approach and use escalation approach as needed.
  • Continuously analyze project outcomes to ensure proposed project solution aligns with project goals.
  • Ensure an appropriate level of detailed and consistent communication is made to all stakeholders and appropriate team members.
  • Use and continually develop leadership skills.
  • Deliver effective communication throughout the project lifecycle to team members, stakeholders, and third parties in a timely and clear manner.
  • Build and maintain strong relationships with diverse business stakeholders.
  • Establish and maintain relationships with third-party vendors.
  • Monitor and track progress to ensure successful completion.
  • Ensure all project information is appropriately documented and archived.
  • Report and escalate risks/issues as needed.
  • Communicate project status and issues to all stakeholders regularly.
  • Liaise with project sponsor and other project team to maintain project schedule and outcomes.
  • Ensure all project requirements are met.
  • Oversee project delivery while managing scope, budget, timeline and the required level of quality throughout the project lifecycle.
  • Manage the delivery of assigned strategic initiatives, and/or "approved" Enterprise projects (multiple concurrent projects).
  • Oversee all project related communication including status reports, meeting agenda/notes and testing results.
  • Assist with troubleshooting and resolving staff-related process issues.
  • Identify and resolve all challenges interfering with project progress, evaluate risks and recommend contingency plans.
  • Evaluate the outcomes of the project as established during the initiation and planning phase to determine the success or financial impacts of the project.
  • Conduct Lessons Learned Session and Project Closeout Process with supporting documentation.

Supervisory Responsibilities

Does not directly supervise any credit union staff but is expected to lead project team members including subject matter experts and other resources assigned to the project team.

Performance Standards

Excellent interpersonal and communication skills with the ability to interface with all levels of staff, including the ability to concisely present work. Excellent teambuilding and negotiation skills. Proven ability to influence cross-functional teams without formal authority. Strong analytical, organizational, planning and project management skills required. Must be capable and comfortable working on multiple concurrent projects of varying scope within all levels of the organization up to and including the Executive Team. Detail and goal oriented. Must work well within a team environment. Must be able to prioritize and work independently.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION And/or EXPERIENCE

Associates Degree required, Bachelor's degree preferred (Project Management, Business, Technology or related field), or equivalent work experience.

Thorough understanding of financial operations, business processes, financial products and services and applicable policies and standards preferred. Understanding of government regulations and legal requirements involving credit union and/or banking depository and loan programs.

Advanced understanding of complex data processing, PC, network, and technology capabilities. Working knowledge of project management software required. Understanding of agile methodologies, including familiarity with Scrum framework preferred.

Previous Symitar Episys experience preferred. Prior experience in programming and / or financial services is a plus.

Language Skills

Ability to read and interpret documents produced by the data processing system, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of managers, employees, or directors of organization.

Mathematical Skills

Ability to work with mathematical concepts such as probability and statistical preference, and fundamentals of financial management. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations involved in service delivery functions and practices.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Certificates, Licenses, Registrations

Certified Associate in Project Management (CAPM) or Project Management Professional (PMP) preferred, and/or PMI - Agile Certified Practitioner or Certified Scrum Master is a plus.

OTHER SKILLS And ABILITIES

Must possess excellent written and oral communication skills and possess the ability to work independently to manage and follow-up on assigned tasks. Must be a self-directed individual with a high degree of analytic ability and be flexible in adapting to the needs of a growing organization. Strong attention to detail, a willingness to learn, and initiative. Ability to quickly analyze information and make recommendations. Ability to manage, develop and implement technology related projects. Ability to multi-task and think creatively. Ability to interact and communicate with outside vendors. Ability and desire to work in a team environment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee frequently is required to use hands to finger, handle, or feel objects, and/or tools. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 30 pounds.

Must be capable of regular, reliable, and timely attendance.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Mental Demands

The mental demands necessary to competently perform this job include the continuous need to be alert and resourceful in solving problems; and to exercise a degree of patience and initiative in performing the job duties.

  • ONLY FULLY COMPLETED APPLICATIONS WILL BE CONSIDERED**
  • SEE RESUME ON APPLICATIONS WILL NOT BE CONSIDERED***
  • SSSCU IS AN EQUAL OPPORTUNITY EMPLOYER****