
HOUSEKEEPER NA-02
Makes beds, changes sheets, towels, and other linens. Thoroughly cleans guest room to include dusting, waxing and polishing furniture, sweeping floors, vacuuming and shampooing rugs, emptying ashtrays and wastebaskets, and sanitizing lavatories. Using a ladder, washes walls and windows and dusts drapes and blinds. Turns mattresses, sanitizes all fixtures and bedding with disinfectant, and services each room daily with soap, cups, coffee, etc. Reports missing or broken articles to supervisor. Occasionally scrubs, strips, waxes, and polishes floors using heavy (industrial-type) powered scrubbers and buffers. Washes and replaces Venetian blinds. Washes ceiling fixtures. Moves heavy furniture.
Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Acknowledges customers, smiles and makes eye contact. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise.
Adheres to safety regulations and standards. Uses required safety equipment, and observes safe work procedures. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.
Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
Performs other related duties as assigned.
Requirements
Conditions of Employment
- See Duties and Qualifications
EVALUATIONS:
Qualifications
Skills and Knowledge: Knowledge of proper care and maintenance of carpets and furniture. Ability to handle and control heavy powered equipment. Knowledge of proper uses of a variety of special cleaning and sanitizing solutions and ability to remove different kinds of stains from a wide variety of surfaces. Ability to read and understand directions on labels and printed instructions.
Responsibility: Supervisor provides general direction on common and recurring duties and incumbent performs these duties independently. Specific and detailed instructions are provided on new or complex assignments. Work is spot checked to adherence to instructions, completeness, quantity and quality.
Physical Effort: Work requires constant standing, bending, stooping, reaching and lifting of objects. Climbs ladders and operates industrial equipment. Lifts and carries objects up to 45 lbs independently and objects over 45 lbs with assistance.
Working Conditions: Work is normally performed indoors under normal conditions. Exposed to vibration from heavy equipment, strong odors and skin irritations from strong cleaning solutions.
Additional information
GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.
It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.
- Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .
The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:
• Stability of Federal Civilian Service
• People with passion for doing work that matters
• Quality of Work Life Balance
• Competitive Pay
• Comprehensive Benefit Packages
• Marine Corps Exchange and Base Facility Privileges
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Conditions of Employment
- See Duties and Qualifications
Qualifications
Skills and Knowledge: Knowledge of proper care and maintenance of carpets and furniture. Ability to handle and control heavy powered equipment. Knowledge of proper uses of a variety of special cleaning and sanitizing solutions and ability to remove different kinds of stains from a wide variety of surfaces. Ability to read and understand directions on labels and printed instructions.
Responsibility: Supervisor provides general direction on common and recurring duties and incumbent performs these duties independently. Specific and detailed instructions are provided on new or complex assignments. Work is spot checked to adherence to instructions, completeness, quantity and quality.
Physical Effort: Work requires constant standing, bending, stooping, reaching and lifting of objects. Climbs ladders and operates industrial equipment. Lifts and carries objects up to 45 lbs independently and objects over 45 lbs with assistance.
Working Conditions: Work is normally performed indoors under normal conditions. Exposed to vibration from heavy equipment, strong odors and skin irritations from strong cleaning solutions.
Additional information
GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.
It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.