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Customer Support Specialist

Salary undisclosed

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Job Description:

  • $20.00/HR to start! W2
  • 6-month contract ASAP start (potential to extend/convert based on performance & budget). (100% onsite position)

Responsibilities include:

  • Learns product line, internal systems and processes, as well as jurisdictional rules and regulations in order to effectively serve clients
  • Field incoming questions or issues regarding products and services the organization provides
  • Reviews and fulfills incoming requests
  • Contributes to customer satisfaction and organization success
  • Participates in department-wide process improvement programs and process best practices

Qualifications:

  • Minimum HSD/GED required.
  • Previous experience with document processing, office support, customer support

Job Description:

  • $20.00/HR to start! W2
  • 6-month contract ASAP start (potential to extend/convert based on performance & budget). (100% onsite position)

Responsibilities include:

  • Learns product line, internal systems and processes, as well as jurisdictional rules and regulations in order to effectively serve clients
  • Field incoming questions or issues regarding products and services the organization provides
  • Reviews and fulfills incoming requests
  • Contributes to customer satisfaction and organization success
  • Participates in department-wide process improvement programs and process best practices

Qualifications:

  • Minimum HSD/GED required.
  • Previous experience with document processing, office support, customer support