Customer Support Specialist
Salary undisclosed
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Job Description:
- $20.00/HR to start! W2
- 6-month contract ASAP start (potential to extend/convert based on performance & budget). (100% onsite position)
Responsibilities include:
- Learns product line, internal systems and processes, as well as jurisdictional rules and regulations in order to effectively serve clients
- Field incoming questions or issues regarding products and services the organization provides
- Reviews and fulfills incoming requests
- Contributes to customer satisfaction and organization success
- Participates in department-wide process improvement programs and process best practices
Qualifications:
- Minimum HSD/GED required.
- Previous experience with document processing, office support, customer support
Job Description:
- $20.00/HR to start! W2
- 6-month contract ASAP start (potential to extend/convert based on performance & budget). (100% onsite position)
Responsibilities include:
- Learns product line, internal systems and processes, as well as jurisdictional rules and regulations in order to effectively serve clients
- Field incoming questions or issues regarding products and services the organization provides
- Reviews and fulfills incoming requests
- Contributes to customer satisfaction and organization success
- Participates in department-wide process improvement programs and process best practices
Qualifications:
- Minimum HSD/GED required.
- Previous experience with document processing, office support, customer support