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Telecommunications Analyst

Salary undisclosed

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JD

Our IT organization is seeking a Telecom Billing Analyst with Telecom operational & billing experience. The focus of this position includes analyzing telecommunication services, administrating our telecom expense management tool, research telecommunications cost savings opportunities, and handling month-end close procedures for the telecom department.

  • Work with internal and external stakeholders to review and manage existing Telecom billing and contracts, support contract renewal negotiations, assist in streamlining the contract process.
  • Responsible for working with Network, Telecom & Acquisition teams to manage Telecom expense following the execution of MACD related changes.
  • Review and manage Telecom service and contracts affiliated with stock acquisitions; identify and evaluate cost savings opportunities.
  • Ensure proper recognition of Telecom billing (i.e., voice services, fax services & data services) within LHC financials leveraging our Telecom Expense Management Solution (Telecom Profile Tool) as the catalyst to provide accurate information to Accounts Payable.
  • Ownership of data management related to LHC Group Network & Telecom inventory in our Telecom Expense Management Solution (Telecom Profile Tool).
  • Provide month-end reports for telecommunication services enterprise wide to illustrate the cost per agency & socialize insights/analytics by agency to help LHC Group identify possible cost savings and/or telephony operating model opportunities.
  • Identify and suggest improvements specifically around the Telecom Billing process & telecom expense management solution (Telecom Profile Tool). Work with Network, Telecom & Acquisition teams to implement process & tool enhancements.

QUALIFICATIONS & SKILLS NEEDED:

  • Bachelor's degree in Information Technology or relevant experience; Telecom Expense Management experience
  • Must be able to review/evaluate telecom contracts, inventory, and invoice information to confirm accurate billing and identify billing discrepancies, make recommendations
  • Proficient in identifying, evaluating, and executing cost saving opportunities
  • Proficient knowledge regarding voice and data service types
  • Ability to understand and interpret carrier CSR’s
  • Complete understanding of telecom vendor billing dispute process, working knowledge of carrier portals
  • Strong relationship management skills to interact with key internal & external stakeholders at all levels regarding billing issues
  • Strong attention to detail, self-driven and managed, excellent organizational skills, proficient in Excel Pivot Tables & V-Lookup’s, ability to multi-task and work in fast paced environment

JD

Our IT organization is seeking a Telecom Billing Analyst with Telecom operational & billing experience. The focus of this position includes analyzing telecommunication services, administrating our telecom expense management tool, research telecommunications cost savings opportunities, and handling month-end close procedures for the telecom department.

  • Work with internal and external stakeholders to review and manage existing Telecom billing and contracts, support contract renewal negotiations, assist in streamlining the contract process.
  • Responsible for working with Network, Telecom & Acquisition teams to manage Telecom expense following the execution of MACD related changes.
  • Review and manage Telecom service and contracts affiliated with stock acquisitions; identify and evaluate cost savings opportunities.
  • Ensure proper recognition of Telecom billing (i.e., voice services, fax services & data services) within LHC financials leveraging our Telecom Expense Management Solution (Telecom Profile Tool) as the catalyst to provide accurate information to Accounts Payable.
  • Ownership of data management related to LHC Group Network & Telecom inventory in our Telecom Expense Management Solution (Telecom Profile Tool).
  • Provide month-end reports for telecommunication services enterprise wide to illustrate the cost per agency & socialize insights/analytics by agency to help LHC Group identify possible cost savings and/or telephony operating model opportunities.
  • Identify and suggest improvements specifically around the Telecom Billing process & telecom expense management solution (Telecom Profile Tool). Work with Network, Telecom & Acquisition teams to implement process & tool enhancements.

QUALIFICATIONS & SKILLS NEEDED:

  • Bachelor's degree in Information Technology or relevant experience; Telecom Expense Management experience
  • Must be able to review/evaluate telecom contracts, inventory, and invoice information to confirm accurate billing and identify billing discrepancies, make recommendations
  • Proficient in identifying, evaluating, and executing cost saving opportunities
  • Proficient knowledge regarding voice and data service types
  • Ability to understand and interpret carrier CSR’s
  • Complete understanding of telecom vendor billing dispute process, working knowledge of carrier portals
  • Strong relationship management skills to interact with key internal & external stakeholders at all levels regarding billing issues
  • Strong attention to detail, self-driven and managed, excellent organizational skills, proficient in Excel Pivot Tables & V-Lookup’s, ability to multi-task and work in fast paced environment