Customer Service Coordinator
Founded in 2003, ebs Recruiters is built on a foundation of family values and a passion for finding great opportunities for amazing individuals. With over 3,000 talented professionals successfully placed, we are dedicated to making dreams a reality. Networking is at the core of what we do, connecting candidates with their ideal roles and providing top-notch services to our clients.
Today, our leadership team boasts over 100 years of collective experience in technical recruitment. Their extensive expertise brings a unique blend of business acumen and interpersonal skills to every interaction. When you partner with ebs Recruiters, you can rely on us to offer continuity, expertise, and a dedicated contact for all your recruitment needs. We recruit a perfect fit, every time.
Customer Care Coordinator (8100)
Job Description: We are seeking an experienced Customer Care Coordinator to join our team. In this role, you will be responsible for building and maintaining strong relationships with clients, ensuring their product and service needs are met. This position requires a detail-oriented individual who will assist in managing customer orders, inventory, and provide exceptional customer service.
General Job Duties:
- Assist customers in identifying their product needs and ensure the accuracy of their orders.
- Manage daily paperwork related to sales and inbound material receipts.
- Monitor and manage inventory levels.
- Provide customers with up-to-date product literature and specifications.
- Assist with job costing adjustments for special projects.
- Participate in ongoing training and educational programs to stay current with industry developments.
- Perform other duties as assigned.
Job Requirements:
- Minimum of 2 years of customer service experience.
- Knowledge of the industrial or construction industry preferred.
- Strong computer skills and proficiency in basic software applications.
- Basic math skills for job costing and order processing.
- Excellent verbal and telephone communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
Founded in 2003, ebs Recruiters is built on a foundation of family values and a passion for finding great opportunities for amazing individuals. With over 3,000 talented professionals successfully placed, we are dedicated to making dreams a reality. Networking is at the core of what we do, connecting candidates with their ideal roles and providing top-notch services to our clients.
Today, our leadership team boasts over 100 years of collective experience in technical recruitment. Their extensive expertise brings a unique blend of business acumen and interpersonal skills to every interaction. When you partner with ebs Recruiters, you can rely on us to offer continuity, expertise, and a dedicated contact for all your recruitment needs. We recruit a perfect fit, every time.
Customer Care Coordinator (8100)
Job Description: We are seeking an experienced Customer Care Coordinator to join our team. In this role, you will be responsible for building and maintaining strong relationships with clients, ensuring their product and service needs are met. This position requires a detail-oriented individual who will assist in managing customer orders, inventory, and provide exceptional customer service.
General Job Duties:
- Assist customers in identifying their product needs and ensure the accuracy of their orders.
- Manage daily paperwork related to sales and inbound material receipts.
- Monitor and manage inventory levels.
- Provide customers with up-to-date product literature and specifications.
- Assist with job costing adjustments for special projects.
- Participate in ongoing training and educational programs to stay current with industry developments.
- Perform other duties as assigned.
Job Requirements:
- Minimum of 2 years of customer service experience.
- Knowledge of the industrial or construction industry preferred.
- Strong computer skills and proficiency in basic software applications.
- Basic math skills for job costing and order processing.
- Excellent verbal and telephone communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.