EDUCATIONAL TECHNICIAN
$ 69,923 - $ 90,898 / month
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- The incumbent is the point of contact for alumni, outside agencies, colleges, and centers on student transcripts.
- Assists in the collation, maintenance, safeguarding, release, and utilization of official records of students, former students, and graduates. These records include transcripts, education verifications, background investigations, and diplomas.
- Provides information to management concerning the latest trends in student registration, performance, and transcript production.
- Writes and edits for departmental website and publications which are revised annually or semi-annually, and used by the military departments, other government agencies, the defense industry, and applicants for all courses.
- Incumbent is the office lead for front-line customer service - answering shared telephone line, directing and helping any walk-in customers, and answering the basic inquires, transcript requests, and education verifications.
Requirements
Conditions of Employment
- U.S. Citizenship or National
- Suitable for Federal Employment
- Registered for Selective Service
- This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
- Obtain and maintain Secret clearance.
Qualifications
One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade GS-07 within the federal service, which demonstrates the ability to perform the duties of the position, is required.
Specialized Experience is defined as: experience analyzing educational data and assisting customers with inquires such as transcript requests or education verification.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Specialized Experience is defined as: experience analyzing educational data and assisting customers with inquires such as transcript requests or education verification.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
Education is not substitutable for specialized experience for this grade level.
Additional information
- Our complete benefits package is one of the most comprehensive found in either government or private sector. These extraordinary benefits encompass health, pay, work/life balance, growth & learning.
- Selections are subject to restrictions resulting from DoD Program for Stability of Civilian Employment.
- A one year probationary period may be required.
- Telework availability will be based upon the mission requirements and supervisory determination.
- We may use this announcement to fill additional vacancies within 90 days of the closing date.
- Males born after 12-31-59 must be registered or be exempt from Selective Service. See
- This position not covered by a bargaining unit.
- This position is non-exempt from the Fair Labor Standards Act.
- Interagency Career Transition Assistance Program (ICTAP) Priority Consideration: If you are a displaced Federal Civil Service employee and attain a rating of at least 90, you may be entitled to receive special priority selection under the ICTAP. For more information on ICTAP, click here . NOTE: If you have never worked for the Federal Government, you are NOT ICTAP eligible?
- Retired Civil Service Employee: Employment of retired Federal employees receiving an annuity is subject to the requirements of the Department of Defense (DoD) policy guidance. See DoD Instruction 1400.25, Volume 300, at
- Pay for first time hires to the Federal Government will typically be set at step 1 salary range for their respective grade level.
- All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact 317-212-0454 for assistance.
PPP Application Based Preference Eligibles (Military Reserve and National Guard technicians, Military Reserve and National Guard technicians receiving disability retirement, and Retained Grade employees) will receive priority consideration at the full performance level only.
For grades below the full performance level, only MSP/PPP eligible candidates who currently occupy a formal training program position will be entitled to exercise their priority preference.
- Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Conditions of Employment
- U.S. Citizenship or National
- Suitable for Federal Employment
- Registered for Selective Service
- This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
- Obtain and maintain Secret clearance.
Qualifications
One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade GS-07 within the federal service, which demonstrates the ability to perform the duties of the position, is required.
Specialized Experience is defined as: experience analyzing educational data and assisting customers with inquires such as transcript requests or education verification.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Specialized Experience is defined as: experience analyzing educational data and assisting customers with inquires such as transcript requests or education verification.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
Education is not substitutable for specialized experience for this grade level.
Additional information
- Our complete benefits package is one of the most comprehensive found in either government or private sector. These extraordinary benefits encompass health, pay, work/life balance, growth & learning.
- Selections are subject to restrictions resulting from DoD Program for Stability of Civilian Employment.
- A one year probationary period may be required.
- Telework availability will be based upon the mission requirements and supervisory determination.
- We may use this announcement to fill additional vacancies within 90 days of the closing date.
- Males born after 12-31-59 must be registered or be exempt from Selective Service. See
- This position not covered by a bargaining unit.
- This position is non-exempt from the Fair Labor Standards Act.
- Interagency Career Transition Assistance Program (ICTAP) Priority Consideration: If you are a displaced Federal Civil Service employee and attain a rating of at least 90, you may be entitled to receive special priority selection under the ICTAP. For more information on ICTAP, click here . NOTE: If you have never worked for the Federal Government, you are NOT ICTAP eligible?
- Retired Civil Service Employee: Employment of retired Federal employees receiving an annuity is subject to the requirements of the Department of Defense (DoD) policy guidance. See DoD Instruction 1400.25, Volume 300, at
- Pay for first time hires to the Federal Government will typically be set at step 1 salary range for their respective grade level.
- All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact 317-212-0454 for assistance.
PPP Application Based Preference Eligibles (Military Reserve and National Guard technicians, Military Reserve and National Guard technicians receiving disability retirement, and Retained Grade employees) will receive priority consideration at the full performance level only.
For grades below the full performance level, only MSP/PPP eligible candidates who currently occupy a formal training program position will be entitled to exercise their priority preference.