Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Customer Service Specialist

Salary undisclosed
Checking job availability...
Original
Simplified

Note: this position will be hybrid out of Appleton, WI or Wisconsin Rapids, WI.

As a Customer Service Representative at Nekoosa, you'll be the frontline connection for customers, providing accurate information and resolving inquiries about products, services, and technical support with professionalism and care. This role focuses on delivering exceptional service, troubleshooting issues, and ensuring error-free order processing, all while exceeding performance standards and staying up-to-date on company offerings. If you thrive in a customer-focused environment, this is the perfect opportunity to make a meaningful impact.

What You’ll Be Doing:

  • Answer inbound calls and respond to customer inquiries in a timely and professional manner.
  • Provide accurate information regarding products, services, orders, shipping, technical support and company policies.
  • Troubleshoot and resolve customer issues, complaints, and concerns with a focus on customer satisfaction.
  • Enter complex orders without error.
  • Meet or exceed established performance and quality metrics.
  • Stay updated on product knowledge and company policies to provide effective support.

What It Takes:

  • Previous experience in a customer service, call center environment is preferred
  • Excellent verbal and written communication skills.
  • Strong problem-solving skills and the ability to remain calm under pressure.
  • Ability to multitask and manage time efficiently.
  • Proficient in using computers and call center software.
  • High school diploma or equivalent (Bachelor's degree is a plus).

Job Type: Full-time

Work Location: Hybrid remote in Appleton, WI 54911

Note: this position will be hybrid out of Appleton, WI or Wisconsin Rapids, WI.

As a Customer Service Representative at Nekoosa, you'll be the frontline connection for customers, providing accurate information and resolving inquiries about products, services, and technical support with professionalism and care. This role focuses on delivering exceptional service, troubleshooting issues, and ensuring error-free order processing, all while exceeding performance standards and staying up-to-date on company offerings. If you thrive in a customer-focused environment, this is the perfect opportunity to make a meaningful impact.

What You’ll Be Doing:

  • Answer inbound calls and respond to customer inquiries in a timely and professional manner.
  • Provide accurate information regarding products, services, orders, shipping, technical support and company policies.
  • Troubleshoot and resolve customer issues, complaints, and concerns with a focus on customer satisfaction.
  • Enter complex orders without error.
  • Meet or exceed established performance and quality metrics.
  • Stay updated on product knowledge and company policies to provide effective support.

What It Takes:

  • Previous experience in a customer service, call center environment is preferred
  • Excellent verbal and written communication skills.
  • Strong problem-solving skills and the ability to remain calm under pressure.
  • Ability to multitask and manage time efficiently.
  • Proficient in using computers and call center software.
  • High school diploma or equivalent (Bachelor's degree is a plus).

Job Type: Full-time

Work Location: Hybrid remote in Appleton, WI 54911