Information Technology Specialist (Product Manager)

Full Time, onsite
Administrative Office of the U.S. Courts
Washington, United States of America

$ 101,402 - $ 190,061 / month

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The duties of this position include, but are not limited to:

Serving as liaison between end users, ASO Portfolio Managers, and ASO Branch Chiefs.
Working with Portfolio Managers and Branch Chiefs to maintain the five-year strategic plan and the current year tactical plan.
Supporting the streamlining implementation efforts, overseeing issues, determining trends and problem areas, and recommending solutions.
Working in conjunction with ASO teams and business owners, including liaising with software development teams and client service desk operations.
Reviewing demonstrations, accepting changes, coordinating releases, and creating release charts, publish dates, and review dates.
Clarifying the intent and prioritizing change requests based on defined customer and stakeholder parameters, and communicating changes' impact on releases.
Managing the change control process and defining release content, preparing and conducting Change Control Board (CCB) and release planning meetings; and preparing and distributing release artifacts.
Assisting with the creation of requirements stories and use cases, software acceptance tests, acceptance criteria, and communications and training materials.
Conducting meetings to discuss product, project, and release statuses; issues; deployment tasks; and priorities.
Monitoring portfolio projects progress through product status meetings and artifacts.
Keeping the Branch Chief informed of events, schedules, issues, and emerging risks.

Requirements

Conditions of Employment

CONDITIONS OF EMPLOYMENT

All information is subject to verification. Applicants are advised that false answers or omissions of information on application materials or inability to meet the following conditions may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed.
Selection for this position is contingent upon completion of OF-306, Declaration of Federal Employment during the pre-employment process and proof of U.S. citizenship for competitive status positions or conversion to a competitive status position with the AO. If non-citizens are considered for hire into a temporary or any other position with non-competitive status or when it is confirmed by the AO Human Resources Office there are no qualified U.S. citizens for a competitive status position (unless prohibited by a law or statue), non-citizens must provide proof of authorization to work in the U.S. and proof of entitlement to receive compensation. Additional information on the employment of non-citizens can be found at . For a list of documents that may be used to provide proof of citizenship or authorization to work in the United States, please refer to .
All new AO employees will be required to complete an FBI fingerprint-based national criminal database and records check and pass a public trust suitability check.
New employees to the AO will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights/responsibilities, visit .
All new AO employees are required to identify a financial institution for direct deposit of pay before appointment.
You will be required to serve a trial period if selected for a first-time appointment to the Federal government, transferring from another Federal agency, or serving as a first-time supervisor. Failure to successfully complete the trial period may result in termination of employment.
If appointed to a temporary position, management may have the discretion of converting the position to permanent depending upon funding and staffing allocation.

Qualifications

Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions.

Specialized Experience: Applicants must have at least one full year (52 weeks) of specialized experience which is in or directly related to the line of work of this position. Specialized experience must demonstrate experience in ALL areas defined below:

Knowledge of IT budgeting and resource allocation.
Expertise in managing IT operations and maintenance projects.
Experience in the operations and management of administrative systems.

Education

This position does not require education to qualify.

Additional information

The AO is an Equal Opportunity Employer.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.