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Administrative Assistant

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Title: Administrative Assistant

Terms of Employment

• W2 Contract, 13 Months (Possible Permanent Conversion)

• This position is 100% onsite in Towson, MD (21204)

Overview & Responsibilities

Reporting to the Office Manager, the Administrative Assistant plays a vital role in ensuring the smooth operation of this high-volume hepatobiliary surgical office, which serves 5-8 providers. This position requires strong organizational skills, professionalism, and the ability to remain composed in a fast-paced environment.

Key responsibilities include:

• Welcoming patients with friendly and professional demeanor.

• Scheduling and following up on patient appointments.

• Assisting patients with inquiries via phone and directing calls appropriately.

• Checking patients in and out efficiently.

• Managing medical records requests and updating patient charts.

• Verifying insurance information and processing authorizations.

• Ordering office supplies and maintaining an organized workspace.

This is a front-desk role with significant patient interaction. Candidates should be engaged, dependable, and open to a full-time conversion opportunity.

Required Skills & Experience

• 2+ years of administrative/clerical experience in a medical office environment.

• Experience supporting multi-provider office.

• Prior experience working within EPIC software.

• Excellent written and verbal communication skills.

• Strong customer service skills when interacting with patients and providers over the phone and face-to-face.

Title: Administrative Assistant

Terms of Employment

• W2 Contract, 13 Months (Possible Permanent Conversion)

• This position is 100% onsite in Towson, MD (21204)

Overview & Responsibilities

Reporting to the Office Manager, the Administrative Assistant plays a vital role in ensuring the smooth operation of this high-volume hepatobiliary surgical office, which serves 5-8 providers. This position requires strong organizational skills, professionalism, and the ability to remain composed in a fast-paced environment.

Key responsibilities include:

• Welcoming patients with friendly and professional demeanor.

• Scheduling and following up on patient appointments.

• Assisting patients with inquiries via phone and directing calls appropriately.

• Checking patients in and out efficiently.

• Managing medical records requests and updating patient charts.

• Verifying insurance information and processing authorizations.

• Ordering office supplies and maintaining an organized workspace.

This is a front-desk role with significant patient interaction. Candidates should be engaged, dependable, and open to a full-time conversion opportunity.

Required Skills & Experience

• 2+ years of administrative/clerical experience in a medical office environment.

• Experience supporting multi-provider office.

• Prior experience working within EPIC software.

• Excellent written and verbal communication skills.

• Strong customer service skills when interacting with patients and providers over the phone and face-to-face.