Payment Posting Specialist

The Payment Posting Specialist is responsible for posting all payments and correspondence to accounts efficiently and effectively, as well as reviewing and sending all patient statements in accordance with each client’s services contract.

Essential Duties:

• Proficiency in all software programs utilized by assigned account(s)
• Payment Posting tasks include:
• Perform payment posting including contractual obligations, write-offs, refunds, recoupments, and denials in accordance with each client’s services contract and company procedures
• Post all correspondence in accordance with each client’s services contract and company procedures
• Retrieve and organize Explanation of Benefits (EOBs) from clients, clearinghouses, and insurance portals
• Maintain and generate Posted Payment report to be submitted to the Accounts Receivable Department monthly when the client’s invoice cycle ends
• Review and resolve unapplied insurance payments daily.
• Review and maintain clearing of unapplied payments monthly.
• Prepare, compile and send Patient Statements to client’s patients in accordance with each client’s services contract and company procedures
• Communicate payment and denial trends to Billing Team Lead
• Documentation of all work performed in multiple billing software programs
  
  
  

Required Knowledge and Skills:

• Proficient in the following:
• Patient statements
• Payment posting
• Reading and interpreting EOBs
• Proficient in all software platforms utilized by each assigned account
• Must be able to efficiently perform written and oral communications with clients, co-workers, insurance representatives, and vendors.
• Must be able to proficiently utilize the following computer programs:
• Microsoft Office 365 applications including Outlook, Word, Excel and Teams
• Time Doctor
• VoIP Phone System
• Web Browsers
• Must be able to read, understand and analyze general business periodicals, professional journals, procedure manuals, or governmental regulations.
  
  
  

The Payment Posting Specialist is responsible for posting all payments and correspondence to accounts efficiently and effectively, as well as reviewing and sending all patient statements in accordance with each client’s services contract.

Essential Duties:

• Proficiency in all software programs utilized by assigned account(s)
• Payment Posting tasks include:
• Perform payment posting including contractual obligations, write-offs, refunds, recoupments, and denials in accordance with each client’s services contract and company procedures
• Post all correspondence in accordance with each client’s services contract and company procedures
• Retrieve and organize Explanation of Benefits (EOBs) from clients, clearinghouses, and insurance portals
• Maintain and generate Posted Payment report to be submitted to the Accounts Receivable Department monthly when the client’s invoice cycle ends
• Review and resolve unapplied insurance payments daily.
• Review and maintain clearing of unapplied payments monthly.
• Prepare, compile and send Patient Statements to client’s patients in accordance with each client’s services contract and company procedures
• Communicate payment and denial trends to Billing Team Lead
• Documentation of all work performed in multiple billing software programs
  
  
  

Required Knowledge and Skills:

• Proficient in the following:
• Patient statements
• Payment posting
• Reading and interpreting EOBs
• Proficient in all software platforms utilized by each assigned account
• Must be able to efficiently perform written and oral communications with clients, co-workers, insurance representatives, and vendors.
• Must be able to proficiently utilize the following computer programs:
• Microsoft Office 365 applications including Outlook, Word, Excel and Teams
• Time Doctor
• VoIP Phone System
• Web Browsers
• Must be able to read, understand and analyze general business periodicals, professional journals, procedure manuals, or governmental regulations.