Enterprise Application Manager

Job Title: Enterprise Applications Manager

Location: Memphis, TN (Remote/Hybrid/Onsite)
Employment Type: Contract for Hire

About the Role

We are seeking an experienced Enterprise Applications Manager to lead the selection, migration, and optimization of our ERP and enterprise business systems. This role plays a key part in modernizing and streamlining our technology stack while ensuring seamless business operations.

As we transition to a new ERP system, our top selection is Epicor Prophet 21 (P21), with Infor CloudSuite Distribution (CSD) as a secondary option. We are looking for candidates who have experience with either P21 or CSD.

Initially, this will be a hands-on, individual contributor role, but as our enterprise systems evolve, the position will expand into a leadership role with a growing team. The ideal candidate will have strong business acumen, problem-solving skills, and a deep understanding of ERP-driven business processes.

Key Responsibilities

• ERP Implementation & Integration: Lead the selection, migration, and implementation of the new ERP system, ensuring alignment with business needs.
• Business Process Automation: Streamline and optimize ERP-driven workflows, including order-to-cash, inventory management, finance, and reporting.
• System & Database Management: Maintain and enhance SQL databases, stored procedures, and system integrations to ensure reliability and performance.
• Enterprise System Integration: Oversee the integration of ERP with CRM, WMS, TMS, eCommerce, and other critical business systems.
• Advanced Troubleshooting & Support: Serve as Tier 2 escalation for complex ERP-related issues affecting operations, finance, and inventory management.
• Cross-Functional Collaboration: Work closely with business units, IT teams, and leadership to develop innovative solutions that improve efficiency.
• Documentation & Training: Provide training and documentation to end users, ensuring adoption and proper utilization of enterprise applications.
• Future Leadership: As the enterprise systems evolve, build and manage a team to support ongoing ERP and business application initiatives.

Required Skills & Qualifications

1. ERP Expertise Hands-on experience with Epicor Prophet 21 (P21) or Infor CSD, including implementation, migration, and ongoing support.
2. Business Process Integration Strong understanding of order-to-cash workflows, inventory management, and financial system interactions.
3. SQL & Database Management Proficiency in Microsoft SQL Server, including database maintenance, stored procedures, ETL, and system integrations.
4. Enterprise System Integration Experience integrating ERP, CRM, WMS, TMS, and eCommerce platforms to optimize business processes.
5. Technical Troubleshooting & Tier 2 Support Ability to diagnose and resolve complex ERP-related issues that impact operations, finance, and inventory.

Preferred Qualifications

• 5+ years of experience in enterprise applications management, ERP migration, and business process automation.
• Strong analytical and problem-solving abilities to optimize systems and troubleshoot complex IT challenges.
• Experience with .NET development, SSIS, and Visual Studio for maintaining integrations (not a core responsibility but a plus).
• Leadership potential, with the ability to build and manage a team in the future.
• Strong communication and interpersonal skills to collaborate effectively with cross-functional teams and business leaders.

Why Join Us?

• Be a key player in a high-impact ERP transformation project.
• Work directly with senior leadership and the CTO to drive business technology innovation.
• Grow into a leadership role and build your own team.
• Join a dynamic environment where employees wear multiple hats and contribute beyond their job descriptions.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Job Title: Enterprise Applications Manager

Location: Memphis, TN (Remote/Hybrid/Onsite)
Employment Type: Contract for Hire

About the Role

We are seeking an experienced Enterprise Applications Manager to lead the selection, migration, and optimization of our ERP and enterprise business systems. This role plays a key part in modernizing and streamlining our technology stack while ensuring seamless business operations.

As we transition to a new ERP system, our top selection is Epicor Prophet 21 (P21), with Infor CloudSuite Distribution (CSD) as a secondary option. We are looking for candidates who have experience with either P21 or CSD.

Initially, this will be a hands-on, individual contributor role, but as our enterprise systems evolve, the position will expand into a leadership role with a growing team. The ideal candidate will have strong business acumen, problem-solving skills, and a deep understanding of ERP-driven business processes.

Key Responsibilities

• ERP Implementation & Integration: Lead the selection, migration, and implementation of the new ERP system, ensuring alignment with business needs.
• Business Process Automation: Streamline and optimize ERP-driven workflows, including order-to-cash, inventory management, finance, and reporting.
• System & Database Management: Maintain and enhance SQL databases, stored procedures, and system integrations to ensure reliability and performance.
• Enterprise System Integration: Oversee the integration of ERP with CRM, WMS, TMS, eCommerce, and other critical business systems.
• Advanced Troubleshooting & Support: Serve as Tier 2 escalation for complex ERP-related issues affecting operations, finance, and inventory management.
• Cross-Functional Collaboration: Work closely with business units, IT teams, and leadership to develop innovative solutions that improve efficiency.
• Documentation & Training: Provide training and documentation to end users, ensuring adoption and proper utilization of enterprise applications.
• Future Leadership: As the enterprise systems evolve, build and manage a team to support ongoing ERP and business application initiatives.

Required Skills & Qualifications

1. ERP Expertise Hands-on experience with Epicor Prophet 21 (P21) or Infor CSD, including implementation, migration, and ongoing support.
2. Business Process Integration Strong understanding of order-to-cash workflows, inventory management, and financial system interactions.
3. SQL & Database Management Proficiency in Microsoft SQL Server, including database maintenance, stored procedures, ETL, and system integrations.
4. Enterprise System Integration Experience integrating ERP, CRM, WMS, TMS, and eCommerce platforms to optimize business processes.
5. Technical Troubleshooting & Tier 2 Support Ability to diagnose and resolve complex ERP-related issues that impact operations, finance, and inventory.

Preferred Qualifications

• 5+ years of experience in enterprise applications management, ERP migration, and business process automation.
• Strong analytical and problem-solving abilities to optimize systems and troubleshoot complex IT challenges.
• Experience with .NET development, SSIS, and Visual Studio for maintaining integrations (not a core responsibility but a plus).
• Leadership potential, with the ability to build and manage a team in the future.
• Strong communication and interpersonal skills to collaborate effectively with cross-functional teams and business leaders.

Why Join Us?

• Be a key player in a high-impact ERP transformation project.
• Work directly with senior leadership and the CTO to drive business technology innovation.
• Grow into a leadership role and build your own team.
• Join a dynamic environment where employees wear multiple hats and contribute beyond their job descriptions.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.