Life & Annuity Insurance Analyst

Job Title : Life & Annuity Insurance Analyst

Location : Remote opportunity (Omaha, NE 68106)

Duration : 12+ Months

Need Exp in Life & Annuity Insurance

Inviting applications for the role of Associate, Life & Annuity Customer Contact Centre Work experience

• 0-2 years of customer service skills, experience in Insurance/ Financial Services contact center (preferably Life Insurance/ Retirement Services)

Responsibilities

• Motivated individuals who re ready to take up challenges and are team oriented in a fast-paced environment
• Assisting policy owners and agents with incoming calls pertaining to their life insurance policies/ products
• Calls may include but are not limited to questions regarding premium, billing related, customer website access, client changes (example: beneficiary changes, address changes etc.)

Essential skills:

• Good analytical and problem-solving skills
• Ability to communicate verbally and through emails/phones with businesses
• Prior call center experience
• Ability to multi-task and handle calls and caseload with a high degree of accuracy
• Open for feedback and Passionate about their own learning and development
• Proven problem-solving skills and ability to provide options
• Highly motivated and committed
• Team player, supporting and assisting colleagues whenever possible

Technical skills

• Knowledgeable in using MS Office (Outlook, SharePoint and PDF)
• Insurance knowledge and ability to understand and interpret insurance terminology (preferably Life/ Retirement Services)
• Proven computer experience with solid keyboarding skills and proficiency with learning new applications

Qualifications

Minimum qualifications

Must have a High School diploma or above

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Job Title : Life & Annuity Insurance Analyst

Location : Remote opportunity (Omaha, NE 68106)

Duration : 12+ Months

Need Exp in Life & Annuity Insurance

Inviting applications for the role of Associate, Life & Annuity Customer Contact Centre Work experience

• 0-2 years of customer service skills, experience in Insurance/ Financial Services contact center (preferably Life Insurance/ Retirement Services)

Responsibilities

• Motivated individuals who re ready to take up challenges and are team oriented in a fast-paced environment
• Assisting policy owners and agents with incoming calls pertaining to their life insurance policies/ products
• Calls may include but are not limited to questions regarding premium, billing related, customer website access, client changes (example: beneficiary changes, address changes etc.)

Essential skills:

• Good analytical and problem-solving skills
• Ability to communicate verbally and through emails/phones with businesses
• Prior call center experience
• Ability to multi-task and handle calls and caseload with a high degree of accuracy
• Open for feedback and Passionate about their own learning and development
• Proven problem-solving skills and ability to provide options
• Highly motivated and committed
• Team player, supporting and assisting colleagues whenever possible

Technical skills

• Knowledgeable in using MS Office (Outlook, SharePoint and PDF)
• Insurance knowledge and ability to understand and interpret insurance terminology (preferably Life/ Retirement Services)
• Proven computer experience with solid keyboarding skills and proficiency with learning new applications

Qualifications

Minimum qualifications

Must have a High School diploma or above

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.