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IT Support
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IT Support Specialist
Fort Worth, TX
Contract to Hire (CDW W2)
CDW is seeking a versatile IT Support Specialist with a broad skill set and a customer-focused approach. The ideal candidate will have experience in a Managed Service Provider (MSP) or Corporate Enterprise environment, a strong background in desktop and network support, and a talent for troubleshooting in client-facing roles.
Key Responsibilities:
Required Qualifications:
Preferred Qualifications:
If you're a proactive IT professional who thrives in a dynamic environment, we'd love to hear from you! Apply today.
Fort Worth, TX
Contract to Hire (CDW W2)
CDW is seeking a versatile IT Support Specialist with a broad skill set and a customer-focused approach. The ideal candidate will have experience in a Managed Service Provider (MSP) or Corporate Enterprise environment, a strong background in desktop and network support, and a talent for troubleshooting in client-facing roles.
Key Responsibilities:
- Provide technical support and troubleshooting assistance to clients via phone, email, and in person.
- Manage, configure, and maintain Windows desktop operating systems, applications, and hardware.
- Diagnose and resolve hardware, software, and network issues efficiently.
- Assist in deploying, monitoring, and maintaining IT systems and applications.
- Utilize Active Directory, Entra, and Intune for user and group management, security settings, and device management.
- Collaborate with clients to identify and resolve IT challenges and improve system performance.
- Document and track issues and resolutions in a ticketing system.
- Participate in regular training and development to stay current with industry trends and technologies.
Required Qualifications:
- Experience in an MSP or Corporate Enterprise IT environment.
- Strong knowledge of Windows operating systems and desktop troubleshooting.
- Proficiency in Active Directory, Entra, and Intune for identity and access management, endpoint security, and device configuration.
- Familiarity with networking concepts (IP addressing, DNS, DHCP, VPN, etc.).
- Excellent problem-solving skills and the ability to work independently and collaboratively.
- Strong customer service and communication skills.
- Experience with IT ticketing systems for tracking support requests.
Preferred Qualifications:
- Certifications such as CompTIA A+, Microsoft 365 Certified: Modern Desktop Administrator, or similar.
- Experience with PowerShell scripting for automation and management.
- Knowledge of cloud platforms such as Microsoft 365 and Azure.
If you're a proactive IT professional who thrives in a dynamic environment, we'd love to hear from you! Apply today.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job IT Support Specialist
Fort Worth, TX
Contract to Hire (CDW W2)
CDW is seeking a versatile IT Support Specialist with a broad skill set and a customer-focused approach. The ideal candidate will have experience in a Managed Service Provider (MSP) or Corporate Enterprise environment, a strong background in desktop and network support, and a talent for troubleshooting in client-facing roles.
Key Responsibilities:
Required Qualifications:
Preferred Qualifications:
If you're a proactive IT professional who thrives in a dynamic environment, we'd love to hear from you! Apply today.
Fort Worth, TX
Contract to Hire (CDW W2)
CDW is seeking a versatile IT Support Specialist with a broad skill set and a customer-focused approach. The ideal candidate will have experience in a Managed Service Provider (MSP) or Corporate Enterprise environment, a strong background in desktop and network support, and a talent for troubleshooting in client-facing roles.
Key Responsibilities:
- Provide technical support and troubleshooting assistance to clients via phone, email, and in person.
- Manage, configure, and maintain Windows desktop operating systems, applications, and hardware.
- Diagnose and resolve hardware, software, and network issues efficiently.
- Assist in deploying, monitoring, and maintaining IT systems and applications.
- Utilize Active Directory, Entra, and Intune for user and group management, security settings, and device management.
- Collaborate with clients to identify and resolve IT challenges and improve system performance.
- Document and track issues and resolutions in a ticketing system.
- Participate in regular training and development to stay current with industry trends and technologies.
Required Qualifications:
- Experience in an MSP or Corporate Enterprise IT environment.
- Strong knowledge of Windows operating systems and desktop troubleshooting.
- Proficiency in Active Directory, Entra, and Intune for identity and access management, endpoint security, and device configuration.
- Familiarity with networking concepts (IP addressing, DNS, DHCP, VPN, etc.).
- Excellent problem-solving skills and the ability to work independently and collaboratively.
- Strong customer service and communication skills.
- Experience with IT ticketing systems for tracking support requests.
Preferred Qualifications:
- Certifications such as CompTIA A+, Microsoft 365 Certified: Modern Desktop Administrator, or similar.
- Experience with PowerShell scripting for automation and management.
- Knowledge of cloud platforms such as Microsoft 365 and Azure.
If you're a proactive IT professional who thrives in a dynamic environment, we'd love to hear from you! Apply today.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job