Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Software Support Analyst

Salary undisclosed
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Title - Software Support Analyst/Help Desk and Operations

Location: Austin, TX , 78701 (REMOTE)

Tenure: 4+ Months contract to start with high chances of contract extension

DESCRIPTION OF SERVICES

5-7 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.

This Support and User Testing Analyst will be responsible for providing first-line support to users experiencing issues with the CRM or Clinet Help Desk systems, troubleshooting problems, and ensuring the smooth operation of the CRM and Client Help Desk software. This analyst will also develop and conduct training programs tailored to all levels of CRM and Client Help Desk users, from beginners to advanced users, to enhance their understanding and efficient use of the systems.

This position works under limited supervision with considerable latitude for the use of initiative and independent judgment and reports directly to the CRM Director in the Customer Relationship Management & Data Standards Department of the Office of Information Technology.

Develops, monitors, maintains, and delivers communication for the CRM and Client Help Desk product teams; helps team lead coordinate activities with multiple stakeholders influencing the development of the CRM and ClientHelp Desk applications; contributes to and uses knowledge base articles

Monitors, reviews, and resolves Customer Relationship Management (CRM) and Client Help Desk software support incidents at an experienced level, ensuring quality analysis, customer satisfaction, and satisfying SLAs; ability to write, edit, and review support operating procedures and ticket responses

Monitors, reviews, and completes software User Acceptance Testing (UAT) for all CRM and Client Help Desk products; ensures all issues and enhancement requests are updated accurately and timely

Preferred: a working knowledge of Jira Software products

Title - Software Support Analyst/Help Desk and Operations

Location: Austin, TX , 78701 (REMOTE)

Tenure: 4+ Months contract to start with high chances of contract extension

DESCRIPTION OF SERVICES

5-7 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.

This Support and User Testing Analyst will be responsible for providing first-line support to users experiencing issues with the CRM or Clinet Help Desk systems, troubleshooting problems, and ensuring the smooth operation of the CRM and Client Help Desk software. This analyst will also develop and conduct training programs tailored to all levels of CRM and Client Help Desk users, from beginners to advanced users, to enhance their understanding and efficient use of the systems.

This position works under limited supervision with considerable latitude for the use of initiative and independent judgment and reports directly to the CRM Director in the Customer Relationship Management & Data Standards Department of the Office of Information Technology.

Develops, monitors, maintains, and delivers communication for the CRM and Client Help Desk product teams; helps team lead coordinate activities with multiple stakeholders influencing the development of the CRM and ClientHelp Desk applications; contributes to and uses knowledge base articles

Monitors, reviews, and resolves Customer Relationship Management (CRM) and Client Help Desk software support incidents at an experienced level, ensuring quality analysis, customer satisfaction, and satisfying SLAs; ability to write, edit, and review support operating procedures and ticket responses

Monitors, reviews, and completes software User Acceptance Testing (UAT) for all CRM and Client Help Desk products; ensures all issues and enhancement requests are updated accurately and timely

Preferred: a working knowledge of Jira Software products