Supervisory IT Specialist
- Exercises supervisory personnel management responsibilities. Advises and provides counsel to employees regarding policies, procedures, and directives of management. Explains performance expectations to employees and provides regular feedback on strengths and weaknesses.
- Develops and maintains strategic plans. Develops policies, guidelines and standards for the planning development, integration, implementation, and evaluation of information technology systems and subsystems.
- Assigns work to subordinate employees based on organizational priorities, taking into consideration the difficulty and requirements of each assignment, while ensuring the experience, training, and abilities of the staff are effectively utilized to meet the organization and customer needs.
- Prepares and presents briefings. Represents the organization on working groups; steering groups; or other meetings, conferences, seminars, etc. Promotes interchange of information on requirements, capabilities, deficiencies, and technology applications of specialization.
Requirements
Conditions of Employment
- You must be a U.S. citizen to apply for this position.
- Males born after 12/31/1959 must be registered for Selective Service.
- You must successfully pass a background investigation.
- You must submit to a pre-employment drug test. This is a Testing Designated Position (TDP) and is subject to random testing.
- You may be required to serve a two-year trial period.
- Acceptance of an excepted service appointment from applicants in the competitive service will require a written statement of understanding when voluntarily leaving the competitive service.
- Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
- Overnight Travel of 1-5 nights per month may be required.
- May be required to work other than normal duty hours, which may include evenings, weekends, and/or holidays and/or overtime, and/or 24/7 shift schedules, and/or on-call and standby duty status.
- Work may occasionally require travel away from the normal duty station on military or commercial aircraft.
- Must obtain and maintain a Top-Secret/Sensitive Compartmented Clearance.
Qualifications
This position has an Individual Occupational Requirement that must be met prior to meeting the specialized experience.
Applicant must possess IT-related experience demonstrating each of the four (4) competencies listed below:
- Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
- Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Specialized Experience
To qualify for a GS-14 position, the candidate must possess the specialized experience equivalent to the GS-13 level in Federal service or comparable experience not gained through federal service, in applying skills in managing portfolios, introducing new technical practices to operations where precedents do not exist; assessing programs to determine where data and technology can be applied to make improvements in efficiencies and operations; planning and implementing new operational programs; and providing leadership to large and complex organizations. In addition to the specialized experience described above, you must have related experience in each of the competencies listed below which must be supported by the information contained in your resume and other application materials:
- Review complex data from multiple sources and determine relevant information to a given situation. Draft, edit, and disseminate written reports and status updates that are factual, timely and relatively error free.
- Maintain relationships with customers with diverse needs. Provide moderately technical or complex information about products and services. Assess customer's needs and identify products and/or services to meet their needs. Resolve complex or non-routine problems, questions, or complaints; direct the most complex problems, questions, or complaints to the appropriate person.
- Communicate, explain, or defend complex information technology ideas and information clearly and adapt to the audience's level of knowledge. Thoughts are well organized. Listen to others and recognize potential miscommunications.
- Use logic to identify alternatives to solve complex or sensitive technological problems; anticipate problems and identify and evaluate potential sources of information and generate alternatives to solve problems where precedents do not exist.
All qualifications and eligibility requirements must be met by the closing date of the announcement.
Note: Current or former Federal employees MUST submit a copy of their SF-50 Form which shows competitive and excepted service appointment ("position occupied" block 34 on the SF-50 should show a "1"), tenure group (block 24 should show a 1 or 2), grade, and salary. If you are applying for a higher grade, please provide the SF-50 Form which shows the length of time you have been in your current/highest grade (examples of appropriate SF-50s include promotions, With-in Grade/Range Increases, and SF-50s dated a year apart within the same grade/job). If you have promotion potential in your current position, please provide proof. Employees applying with an interchange agreement must provide proof of their permanent appointment.
IF YOU DO NOT SUBMIT ALL OF THE REQUIRED DOCUMENTATION, YOU WILL NOT RECEIVE CONSIDERATION AS A STATUS CANDIDATE.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Education
Not Applicable
Additional information
The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. , , , and possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the servicing Human Resources Office listed at the bottom of this announcement.
Pursuant to Executive Order 12564 and DHS policy, DHS is committed to maintaining a drug-free workplace and, therefore, conducts random and other drug testing of its employees in order to ensure a safe and healthy work environment. Headquarters personnel in safety- or security-sensitive positions are subject to random drug testing and all applicants tentatively selected for employment at DHS Headquarters are subject to drug testing resulting in a negative test result.
If you receive a conditional offer of employment for this position, you will be required to complete an , and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation for Top Secret/SCI clearance as a condition of placement in this Special Sensitive Level position. This review may include financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.
This is a permanent appointment in the Excepted Service and will be filled on a full-time permanent basis. Employees hired under an Excepted Service appointment may be required to serve a two (2) year trial period.
This position does not confer non-competitive conversion to the competitive service. Acceptance of an excepted service appointment from applicants in the competitive service will require a written statement of understanding when voluntarily leaving the competitive service.
Veterans Preference: Veterans preference does not apply under Title 50 appointment authority.
- Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Conditions of Employment
- You must be a U.S. citizen to apply for this position.
- Males born after 12/31/1959 must be registered for Selective Service.
- You must successfully pass a background investigation.
- You must submit to a pre-employment drug test. This is a Testing Designated Position (TDP) and is subject to random testing.
- You may be required to serve a two-year trial period.
- Acceptance of an excepted service appointment from applicants in the competitive service will require a written statement of understanding when voluntarily leaving the competitive service.
- Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
- Overnight Travel of 1-5 nights per month may be required.
- May be required to work other than normal duty hours, which may include evenings, weekends, and/or holidays and/or overtime, and/or 24/7 shift schedules, and/or on-call and standby duty status.
- Work may occasionally require travel away from the normal duty station on military or commercial aircraft.
- Must obtain and maintain a Top-Secret/Sensitive Compartmented Clearance.
Qualifications
This position has an Individual Occupational Requirement that must be met prior to meeting the specialized experience.
Applicant must possess IT-related experience demonstrating each of the four (4) competencies listed below:
- Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
- Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Specialized Experience
To qualify for a GS-14 position, the candidate must possess the specialized experience equivalent to the GS-13 level in Federal service or comparable experience not gained through federal service, in applying skills in managing portfolios, introducing new technical practices to operations where precedents do not exist; assessing programs to determine where data and technology can be applied to make improvements in efficiencies and operations; planning and implementing new operational programs; and providing leadership to large and complex organizations. In addition to the specialized experience described above, you must have related experience in each of the competencies listed below which must be supported by the information contained in your resume and other application materials:
- Review complex data from multiple sources and determine relevant information to a given situation. Draft, edit, and disseminate written reports and status updates that are factual, timely and relatively error free.
- Maintain relationships with customers with diverse needs. Provide moderately technical or complex information about products and services. Assess customer's needs and identify products and/or services to meet their needs. Resolve complex or non-routine problems, questions, or complaints; direct the most complex problems, questions, or complaints to the appropriate person.
- Communicate, explain, or defend complex information technology ideas and information clearly and adapt to the audience's level of knowledge. Thoughts are well organized. Listen to others and recognize potential miscommunications.
- Use logic to identify alternatives to solve complex or sensitive technological problems; anticipate problems and identify and evaluate potential sources of information and generate alternatives to solve problems where precedents do not exist.
All qualifications and eligibility requirements must be met by the closing date of the announcement.
Note: Current or former Federal employees MUST submit a copy of their SF-50 Form which shows competitive and excepted service appointment ("position occupied" block 34 on the SF-50 should show a "1"), tenure group (block 24 should show a 1 or 2), grade, and salary. If you are applying for a higher grade, please provide the SF-50 Form which shows the length of time you have been in your current/highest grade (examples of appropriate SF-50s include promotions, With-in Grade/Range Increases, and SF-50s dated a year apart within the same grade/job). If you have promotion potential in your current position, please provide proof. Employees applying with an interchange agreement must provide proof of their permanent appointment.
IF YOU DO NOT SUBMIT ALL OF THE REQUIRED DOCUMENTATION, YOU WILL NOT RECEIVE CONSIDERATION AS A STATUS CANDIDATE.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Education
Not Applicable
Additional information
The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. , , , and possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the servicing Human Resources Office listed at the bottom of this announcement.
Pursuant to Executive Order 12564 and DHS policy, DHS is committed to maintaining a drug-free workplace and, therefore, conducts random and other drug testing of its employees in order to ensure a safe and healthy work environment. Headquarters personnel in safety- or security-sensitive positions are subject to random drug testing and all applicants tentatively selected for employment at DHS Headquarters are subject to drug testing resulting in a negative test result.
If you receive a conditional offer of employment for this position, you will be required to complete an , and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation for Top Secret/SCI clearance as a condition of placement in this Special Sensitive Level position. This review may include financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.
This is a permanent appointment in the Excepted Service and will be filled on a full-time permanent basis. Employees hired under an Excepted Service appointment may be required to serve a two (2) year trial period.
This position does not confer non-competitive conversion to the competitive service. Acceptance of an excepted service appointment from applicants in the competitive service will require a written statement of understanding when voluntarily leaving the competitive service.
Veterans Preference: Veterans preference does not apply under Title 50 appointment authority.