Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Help Desk Specialist

  • Full Time, onsite
  • Robert Half
  • Memphis Metropolitan Area, United States of America
Salary undisclosed
Checking job availability...
Original
Simplified

Shifts Available:

  • 2nd Shift: 3:30 PM to 11:00 PM
  • 3rd Shift: 11:00 PM to 7:00 AM

Job Summary:

We are seeking 2 motivated and customer-focused Entry-Level IT Help Desk Technicians to join our healthcare client's onsite IT team on a contract-to-hire basis. This role provides essential support to end-users, troubleshooting hardware, software, and network issues to ensure seamless daily operations. The ideal candidate will have a passion for technology, strong problem-solving skills, and a commitment to excellent customer service. Successful candidates will have the opportunity to transition to a permanent role based on performance and business needs.

Key Responsibilities:

  • Provide first-level technical support for hardware, software, and network-related issues.
  • Respond to user inquiries via phone, email, or in person, logging all support requests and solutions in the ticketing system.
  • Diagnose and resolve technical issues with desktops, laptops, printers, and mobile devices.
  • Assist with user account management, including password resets and access permissions.
  • Escalate complex issues to higher-level support teams as necessary.
  • Perform routine system maintenance and updates.
  • Ensure IT security policies and procedures are followed.
  • Support hospital and clinical staff by troubleshooting healthcare-specific applications and systems.
  • Document solutions and contribute to the knowledge base.
  • Collaborate with team members to improve IT processes and user satisfaction.

Qualifications:

  • High school diploma or equivalent; Associate degree in IT or related field preferred.
  • Basic understanding of computer hardware, software, and networking concepts.
  • Strong customer service and communication skills.
  • Ability to work independently and handle multiple tasks effectively.
  • Familiarity with Windows operating systems and Microsoft Office Suite.
  • Willingness to learn healthcare-related IT systems and applications.
  • Flexibility to work 2nd or 3rd shift, including weekends and holidays as needed.

Preferred Qualifications:

  • Previous experience in a help desk or technical support role.
  • Certifications such as CompTIA A+, Network+, or similar.
  • Experience supporting electronic medical record (EMR) systems.

Shifts Available:

  • 2nd Shift: 3:30 PM to 11:00 PM
  • 3rd Shift: 11:00 PM to 7:00 AM

Job Summary:

We are seeking 2 motivated and customer-focused Entry-Level IT Help Desk Technicians to join our healthcare client's onsite IT team on a contract-to-hire basis. This role provides essential support to end-users, troubleshooting hardware, software, and network issues to ensure seamless daily operations. The ideal candidate will have a passion for technology, strong problem-solving skills, and a commitment to excellent customer service. Successful candidates will have the opportunity to transition to a permanent role based on performance and business needs.

Key Responsibilities:

  • Provide first-level technical support for hardware, software, and network-related issues.
  • Respond to user inquiries via phone, email, or in person, logging all support requests and solutions in the ticketing system.
  • Diagnose and resolve technical issues with desktops, laptops, printers, and mobile devices.
  • Assist with user account management, including password resets and access permissions.
  • Escalate complex issues to higher-level support teams as necessary.
  • Perform routine system maintenance and updates.
  • Ensure IT security policies and procedures are followed.
  • Support hospital and clinical staff by troubleshooting healthcare-specific applications and systems.
  • Document solutions and contribute to the knowledge base.
  • Collaborate with team members to improve IT processes and user satisfaction.

Qualifications:

  • High school diploma or equivalent; Associate degree in IT or related field preferred.
  • Basic understanding of computer hardware, software, and networking concepts.
  • Strong customer service and communication skills.
  • Ability to work independently and handle multiple tasks effectively.
  • Familiarity with Windows operating systems and Microsoft Office Suite.
  • Willingness to learn healthcare-related IT systems and applications.
  • Flexibility to work 2nd or 3rd shift, including weekends and holidays as needed.

Preferred Qualifications:

  • Previous experience in a help desk or technical support role.
  • Certifications such as CompTIA A+, Network+, or similar.
  • Experience supporting electronic medical record (EMR) systems.