IT Instructor Trainer

WORK DESCRIPTION:

This resource will help end users understand our Microsoft applications and launch multimedia training offerings to accommodate different learning styles, leading to a more engaged and knowledgeable workforce. Ultimately, the trainer will help increase overall user satisfaction and proficiency with our critical technologies, which is key to maintaining key performance indicators and working toward Austin Energy s strategic goals.

WORKER SKILLS AND QUALIFICATIONS

8+ years Analysis Experience monitoring technology trends and assessing training program effectiveness.

8+ years Live Events - Experience planning and leading events, both in-person and online. Experience with hosting virtual meetings, including screen sharing and chat monitoring. Experience with training logistics such as scheduling, enrollment and materials distribution.

8+ years Writing - Experience with both technical writing (runbooks) and end-user writing (newsletters, knowledge base documents, governance documents). Ability to meet tight writing deadlines.

8+ years Video creation and editing Experience utilizing video editing tools such as Adobe Captivate to create engaging and professional training videos.

8+ years M-365 Administrative or Power-User experience in M-365 products such as Teams,SharePoint, OneDrive and the Power Platform.

Preferred Skills and Qualifications
1 year Artificial Intelligence Administrative or Power-User experience with a Microsoft Copilot product or offering. Ability to draft effective prompts. An understanding of the security risks associated with Large Language Models.

2 years Whiteboard technology Experience utilizing live collaboration tools such as Microsoft Whiteboard or Miro to lead online training and events

TERM OF SERVICE

March 2025, through September 30, 2025. May be extended into FY26.

WORK HOURS AND LOCATION (Required):

9:00AM-5:30PM (flexible) Monday through Friday
Resources are currently working remotely, but based on job requirements, candidate will be required to report toa work location periodically for in-person meetings.
Location: Mueller Headquarters 4815 Mueller Blvd 78723
Other Special Requirements:

<> Writing and multimedia samples are required; Written test will be administered to finalists.</>

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

WORK DESCRIPTION:

This resource will help end users understand our Microsoft applications and launch multimedia training offerings to accommodate different learning styles, leading to a more engaged and knowledgeable workforce. Ultimately, the trainer will help increase overall user satisfaction and proficiency with our critical technologies, which is key to maintaining key performance indicators and working toward Austin Energy s strategic goals.

WORKER SKILLS AND QUALIFICATIONS

8+ years Analysis Experience monitoring technology trends and assessing training program effectiveness.

8+ years Live Events - Experience planning and leading events, both in-person and online. Experience with hosting virtual meetings, including screen sharing and chat monitoring. Experience with training logistics such as scheduling, enrollment and materials distribution.

8+ years Writing - Experience with both technical writing (runbooks) and end-user writing (newsletters, knowledge base documents, governance documents). Ability to meet tight writing deadlines.

8+ years Video creation and editing Experience utilizing video editing tools such as Adobe Captivate to create engaging and professional training videos.

8+ years M-365 Administrative or Power-User experience in M-365 products such as Teams,SharePoint, OneDrive and the Power Platform.

Preferred Skills and Qualifications
1 year Artificial Intelligence Administrative or Power-User experience with a Microsoft Copilot product or offering. Ability to draft effective prompts. An understanding of the security risks associated with Large Language Models.

2 years Whiteboard technology Experience utilizing live collaboration tools such as Microsoft Whiteboard or Miro to lead online training and events

TERM OF SERVICE

March 2025, through September 30, 2025. May be extended into FY26.

WORK HOURS AND LOCATION (Required):

9:00AM-5:30PM (flexible) Monday through Friday
Resources are currently working remotely, but based on job requirements, candidate will be required to report toa work location periodically for in-person meetings.
Location: Mueller Headquarters 4815 Mueller Blvd 78723
Other Special Requirements:

<> Writing and multimedia samples are required; Written test will be administered to finalists.</>

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.