Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Desktop Support Specialist

Salary undisclosed
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Original
Simplified

RESPONSIBILITIES:

  • Provide Tier 1 service desk support as part of the moderately complex issues, how-to requests, and incidents
  • Process assigned service requests via the Government designated incident reporting system or by telephone, walk-in, or email
  • Open incidents on behalf of the customer, for metrics
  • Strive for first-call resolution; if beyond the capabilities of the service desk, elevate and assign the work request to the appropriate Tier 2 or Tier 3 work center for resolution
  • Help adapt and improve offerings and move to a more proactive environment
  • Fulfill user request, resolves service failures, performs routine operational maintenance, performs administrative tasks, and addresses/fixes problems and incidents
  • Provide total ticket ownership for assigned tickets

QUALIFICATIONS:

  • Excellent interpersonal and problem-solving skills
  • Ability to drive the problem-resolution process from start to finish
  • Ability to express ideas, processes, and updates clearly and logically – both verbally and in writing
  • Ability to provide excellent written and oral communications by email, presentation, and mobile communication platforms

EDUCATION, CERTIFICATIONS, AND WORK EXPERIENCE:

  • High school education
  • Minimum 3 years of experience working in a Service Desk/Desktop Support position

RESPONSIBILITIES:

  • Provide Tier 1 service desk support as part of the moderately complex issues, how-to requests, and incidents
  • Process assigned service requests via the Government designated incident reporting system or by telephone, walk-in, or email
  • Open incidents on behalf of the customer, for metrics
  • Strive for first-call resolution; if beyond the capabilities of the service desk, elevate and assign the work request to the appropriate Tier 2 or Tier 3 work center for resolution
  • Help adapt and improve offerings and move to a more proactive environment
  • Fulfill user request, resolves service failures, performs routine operational maintenance, performs administrative tasks, and addresses/fixes problems and incidents
  • Provide total ticket ownership for assigned tickets

QUALIFICATIONS:

  • Excellent interpersonal and problem-solving skills
  • Ability to drive the problem-resolution process from start to finish
  • Ability to express ideas, processes, and updates clearly and logically – both verbally and in writing
  • Ability to provide excellent written and oral communications by email, presentation, and mobile communication platforms

EDUCATION, CERTIFICATIONS, AND WORK EXPERIENCE:

  • High school education
  • Minimum 3 years of experience working in a Service Desk/Desktop Support position