Biomedical Equipment Support Specialist (Information Systems)
- Manages and maintains medical servers and networks, diagnostic software, virtual platforms, and clinical applications software.
- Manages projects involving medical equipment and clinical systems, to include procurement, installation, and maintenance.
- Manages hardware components of virtual servers, physical servers, and medical workstations.
- Facilitates operating system updates, upgrades, and virus protection.
- Identifies, troubleshoots, and completes corrective action for issues related to networked medical equipment and clinical systems.
- Evaluates compatibility and adaptability of medical equipment and clinical systems to integrate with the electronic health record or other clinical systems
- Reviews, coordinates, and implements available software patches, updates, and system/data backups with staff and manufacturers.
- Coordinates, implements, and manages cybersecurity measures and disaster recovery plans.
- Effectively responds to, investigates, and documents cybersecurity incidents involving medical equipment and clinical systems.
- Responds to and remediates hazard alerts, recall notifications, and incidents concerning medical equipment and clinical systems. Documents all actions in the appropriate system.
- Monitors cybersecurity metrics and initiates corrective action to address deficiencies.
- Complies with the facility's medical device protection program. Ensures networked medical equipment and clinical systems are inventoried in the appropriate database.
- Serves as a subject matter expert on assigned committees, projects, and workgroups.
- Manages the lifecycle of medical equipment and clinical systems.
- Troubleshoots medical equipment and clinical systems using a variety of technical data and completes corrective action.
- Performs incoming inspections and planned maintenance on medical equipment and clinical systems.
- Documents all work in the Computerized Maintenance Management System (CMMS).
- Utilizes test equipment in accordance with manufacturer instructions.
- Provides customer support to staff, evaluates issues and needs, responds with solutions, and keeps customers abreast of status.
- Educates staff on the safe operation and user-level maintenance of medical equipment and clinical systems.
- Serves as a Contracting Officer's Representative (COR) and/or purchase card holder.
- Develops documentation to purchase commodities and/or vendor services. Manages, monitors, and evaluates contractor performance and addresses issues or deficiencies.
- Complies with applicable standards, policies, procedures, and regulatory requirements.
- Provides guidance and mentorship to expand professional knowledge and enhance technical skillsets.
- Maintains and enhances knowledge in technological advancements through professional development and technical training.
- This position is a AFGE Bargaining Unit position.
- This position is covered by locality-based comparability pay.
- Narrative responses to the knowledge, skills and abilities (KSAs) may be required from the selectee in order to proceed with the appointment.
- Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held.
Requirements
Conditions of Employment
- You must be a U.S. Citizen to apply for this job.
- All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
- Selective Service Registration is required for males born after 12/31/1959.
- Must be proficient in written and spoken English.
- You may be required to serve a probationary period.
- Subject to background/security investigation.
- Selected applicants will be required to complete an online onboarding process.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.
Qualifications
- United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
- Education, Experience, or Certification:
- Associates or higher degree in the biomedical technology or biomedical engineering field; OR
- Associates or higher degree in electronics, a field of information technology, or engineering (other than biomedical engineering) AND 1 year of creditable experience; OR
- Completion of the Department of Defense (DOD) biomedical equipment technician training program; OR
- Completion of a DOD training program in repair and maintenance of electronic systems or information technology AND 1 year of creditable experience; OR
- Completion of a biomedical engineering technician or Healthcare Technology Management (HTM) certificate program that included an internship or apprenticeship; OR
- Completion of biomedical engineering technician or HTM certificate program that did not include an internship AND 1 year of creditable experience; OR
- Hold or having ever held certification as a Certified Biomedical Equipment Technician (CBET), Certified Radiology Equipment Specialist (CRES), Certified Laboratory Equipment Specialist (CLES), or Certified Healthcare Technology Manager (CHTM). Continuous maintenance of certification is not required throughout VHA employment.
- English Language Proficiency. Candidates must be proficient in spoken and written English in accordance with 38 U.S.C. § 7403(f).
GS-12 Grade Level:
Experience: One year of creditable experience equivalent to the next lower grade (GS-11). AND;
Knowledge, Skills, and Abilities: In addition to the experience above, the candidate must demonstrate the following KSAs:
- Knowledge of Health Level 7 (HL7) and Digital Imaging and Communications in Medicine (DICOM) standards.
- Knowledge of advanced testing methods to troubleshoot networked medical equipment and clinical system interfaces.
- Skill in maintaining computer and server based medical equipment, databases, and software.
- Skill in managing medical equipment and clinical system projects that interface with an electronic health record or other information systems.
- Skill in applying cybersecurity standards to medical devices and clinical systems such as Food and Drug Administration (FDA), Federal Information Security Modernization Act (FISMA), and National Institute of Standards and Technology (NIST) guidelines.
- Ability to apply information security tools including virus protection, software updates, and operating system patches.
- Ability to establish a medical network including VLAN configuration, Internet Protocol addressing, and network security.
For all assignments above the FPL, the higher-level duties must be of significant scope, administrative independence, complexity, and range of variety, as described in this standard at the specific grade level and be performed by the incumbent at least 25% of the time. At the advanced level, the BESS, in addition to the duties at the FPL, manage medical servers and networks, diagnostic software, virtual platforms, and clinical applications software. They manage projects for medical equipment and clinical systems that interface with the electronic health record or other information systems. BESSs (Information Systems) manage virtual and physical hardware components including storage, memory, processing, graphical, and network interfaces. They facilitate operating system updates, upgrades, and virus protection. BESSs (Information Systems) perform maintenance for networked systems. They leverage resources and knowledge to minimize the need for unit and intermediate-level service contracts and manufacturer or vendor expenditures for tasks that can be completed in-house. BESSs (Information Systems) identify and troubleshoot issues related to networked medical equipment and clinical systems. They evaluate compatibility and adaptability of biomedical devices for integration to the electronic health record. BESSs (Information Systems) regularly review, coordinate, and implement available software patches, updates, and system or data backups with other BESSs, manufacturers, informatics, and IT staff. They are responsible for compliance with physical security, privacy, and information standards and infrastructure standards. BESSs (Information Systems) ensure compliance of networked clinical systems to all Medical Device Protection Program (MDPP) requirements. They design, implement, and manage appropriate security measures and disaster recovery plans critical to ensure system uptime and prevent loss of patient data from critical medical equipment and clinical systems.
Preferred Experience: Prior networking or IT related experience.
Reference: For more information on this qualification standard, please visit .
Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health Service for requirements.
Environmental factors: The work may include electrical energy, working on ladders, working outdoors, and working alone. There may be occasional exposure to moderate risks or discomforts associated with hazardous materials. The work may involve occasional travel, driving, and/or traveling by motor vehicle.
Infection Control: Demonstrates infection control practices for disease prevention (i.e. hand washing, universal precautions/isolation procedures, including TB requirement/precautions).
Education
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: . If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: .
Additional information
Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.
This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit at .
- Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Conditions of Employment
- You must be a U.S. Citizen to apply for this job.
- All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
- Selective Service Registration is required for males born after 12/31/1959.
- Must be proficient in written and spoken English.
- You may be required to serve a probationary period.
- Subject to background/security investigation.
- Selected applicants will be required to complete an online onboarding process.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.
Qualifications
- United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
- Education, Experience, or Certification:
- Associates or higher degree in the biomedical technology or biomedical engineering field; OR
- Associates or higher degree in electronics, a field of information technology, or engineering (other than biomedical engineering) AND 1 year of creditable experience; OR
- Completion of the Department of Defense (DOD) biomedical equipment technician training program; OR
- Completion of a DOD training program in repair and maintenance of electronic systems or information technology AND 1 year of creditable experience; OR
- Completion of a biomedical engineering technician or Healthcare Technology Management (HTM) certificate program that included an internship or apprenticeship; OR
- Completion of biomedical engineering technician or HTM certificate program that did not include an internship AND 1 year of creditable experience; OR
- Hold or having ever held certification as a Certified Biomedical Equipment Technician (CBET), Certified Radiology Equipment Specialist (CRES), Certified Laboratory Equipment Specialist (CLES), or Certified Healthcare Technology Manager (CHTM). Continuous maintenance of certification is not required throughout VHA employment.
- English Language Proficiency. Candidates must be proficient in spoken and written English in accordance with 38 U.S.C. § 7403(f).
GS-12 Grade Level:
Experience: One year of creditable experience equivalent to the next lower grade (GS-11). AND;
Knowledge, Skills, and Abilities: In addition to the experience above, the candidate must demonstrate the following KSAs:
- Knowledge of Health Level 7 (HL7) and Digital Imaging and Communications in Medicine (DICOM) standards.
- Knowledge of advanced testing methods to troubleshoot networked medical equipment and clinical system interfaces.
- Skill in maintaining computer and server based medical equipment, databases, and software.
- Skill in managing medical equipment and clinical system projects that interface with an electronic health record or other information systems.
- Skill in applying cybersecurity standards to medical devices and clinical systems such as Food and Drug Administration (FDA), Federal Information Security Modernization Act (FISMA), and National Institute of Standards and Technology (NIST) guidelines.
- Ability to apply information security tools including virus protection, software updates, and operating system patches.
- Ability to establish a medical network including VLAN configuration, Internet Protocol addressing, and network security.
For all assignments above the FPL, the higher-level duties must be of significant scope, administrative independence, complexity, and range of variety, as described in this standard at the specific grade level and be performed by the incumbent at least 25% of the time. At the advanced level, the BESS, in addition to the duties at the FPL, manage medical servers and networks, diagnostic software, virtual platforms, and clinical applications software. They manage projects for medical equipment and clinical systems that interface with the electronic health record or other information systems. BESSs (Information Systems) manage virtual and physical hardware components including storage, memory, processing, graphical, and network interfaces. They facilitate operating system updates, upgrades, and virus protection. BESSs (Information Systems) perform maintenance for networked systems. They leverage resources and knowledge to minimize the need for unit and intermediate-level service contracts and manufacturer or vendor expenditures for tasks that can be completed in-house. BESSs (Information Systems) identify and troubleshoot issues related to networked medical equipment and clinical systems. They evaluate compatibility and adaptability of biomedical devices for integration to the electronic health record. BESSs (Information Systems) regularly review, coordinate, and implement available software patches, updates, and system or data backups with other BESSs, manufacturers, informatics, and IT staff. They are responsible for compliance with physical security, privacy, and information standards and infrastructure standards. BESSs (Information Systems) ensure compliance of networked clinical systems to all Medical Device Protection Program (MDPP) requirements. They design, implement, and manage appropriate security measures and disaster recovery plans critical to ensure system uptime and prevent loss of patient data from critical medical equipment and clinical systems.
Preferred Experience: Prior networking or IT related experience.
Reference: For more information on this qualification standard, please visit .
Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health Service for requirements.
Environmental factors: The work may include electrical energy, working on ladders, working outdoors, and working alone. There may be occasional exposure to moderate risks or discomforts associated with hazardous materials. The work may involve occasional travel, driving, and/or traveling by motor vehicle.
Infection Control: Demonstrates infection control practices for disease prevention (i.e. hand washing, universal precautions/isolation procedures, including TB requirement/precautions).
Education
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: . If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: .
Additional information
Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.
This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit at .