Operations Assistant
- Ensures an efficient dining operations in accordance with regulations and procedures.
- Must promote good patron relationship and enhance the image of the restaurant.
- Supports the Manager in the oversight of the night operations and provides instructions and guidance to staff members. Ensures the patrons receive courteous efficient service.
- Works with Cooks, Waiter/Waitress, Cashiers and other to ensure that the night operations run smooth. May assist staff members to provide faster service to patrons.
- Schedules employees and ensures adequate manning for routine operations. Ensures that all personnel are fully utilized, call in or release unnecessary personnel as the situation warrants to ensure effective labor cost. Inspects dining room facilities and employees: appearance of employees is observed, and particular attention is given to dress and cleanliness.
- Ensures that cashiers are following the cash handling procedures. Occasionally makes unscheduled cash counts. Evaluates employees on a timely manner.
- Maintaining accurate accounts and records. Prepares a report of all significant occurrences/incidents during shift (e.g. personnel/staffing problems, equipment break down or repair)
- Identifies and resolves problems that may arise
- Ensures that a thorough and comprehensive safety program is enforced.
- Participates in creating and promoting effective programs activities
- Performs other related duties as assigned
Requirements
Conditions of Employment
Must meet Federal Employment suitability requirements and successful completion and maintenance of National Agency (NACI) background check. Duties are performed primarily indoors. Work may include prolonged hours of standing and walking as well as lifting lightweight objects.
Qualifications
- Knowledge of banquet operations
- Must possess a sharp people-oriented personality to include tact and diplomacy in deal and communicating with people to influence, obtain cooperation and assistance
- Must have the ability to properly supervise a group
- Must have the ability to render decisions.
- Must present a neat, well-groomed appearance
- Prolonged hours of standing and walking
- Lifting of lightweight objects
Education
There is no educational requirement for this position.
Additional information
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
- Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Conditions of Employment
Qualifications
- Knowledge of banquet operations
- Must possess a sharp people-oriented personality to include tact and diplomacy in deal and communicating with people to influence, obtain cooperation and assistance
- Must have the ability to properly supervise a group
- Must have the ability to render decisions.
- Must present a neat, well-groomed appearance
- Prolonged hours of standing and walking
- Lifting of lightweight objects
Education
There is no educational requirement for this position.
Additional information
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.