Quality Manager

Job Location: Thomson, GA (You must live or be able to commute daily)

Salary Range: $85,000 - $100,000

Basic Scope: We are seeking a Quality Manager to lead our quality department. We renewed our ISO 9001:2015 certification in our October audit and there are established processes in place for the right person to take over.

Responsibilities

• Responding to Customer Complaints - Investigate customer concerns, document issues, and implement corrective and preventive actions (CAPA) to improve customer satisfaction and retention.
• Root Cause Analysis & Problem-Solving - Utilize industry-standard methodologies such as:
• 8D (Eight Disciplines Problem-Solving) to address and prevent recurring defects.
• 5 Why Analysis to drill down into the root cause of quality issues.
• Ishikawa (Fishbone) Diagrams to identify potential causes of defects.
• Failure Mode and Effects Analysis (FMEA) to assess risks and prevent failures in processes and products.
• Production Part Approval Process (PPAP) Documentation - Oversee PPAP submissions, ensuring that all required documentation meets customer and regulatory requirements.
• Control Plans & FMEA - Develop and maintain control plans to ensure critical characteristics are consistently met. Implement FMEA to proactively assess and mitigate risks in manufacturing and design processes.
• Non-Conformance Management (NCMR - Non-Conforming Material Reports) - Handle non-conforming products, analyze defects, and work with cross-functional teams to implement corrective actions and process improvements.
• Quality Testing & Inspection - Oversee product inspections, in-process checks, and final testing using appropriate measurement tools, gauges, and methodologies.
• Working with Blueprints & Technical Specifications - Interpret engineering drawings, GD&T (Geometric Dimensioning & Tolerancing), and specifications to ensure that manufactured products meet design intent.
• Quality Planning & Strategy - Develop and implement quality strategies, ensuring alignment with organizational goals, regulatory compliance, and customer expectations.
• Supplier & Vendor Quality Management - Collaborate with suppliers to establish and maintain quality standards for incoming materials. Conduct supplier audits and manage supplier corrective action requests (SCARs).
• Audits & Compliance - Lead internal and external audits (ISO 9001)
• Deviation Management - Approve, track, and manage deviations from standard procedures or product specifications while ensuring minimal risk to quality.
• Continuous Improvement & Lean Manufacturing - Drive quality and efficiency improvements using Six Sigma, Lean, and Kaizen methodologies to reduce waste and variation in processes.
• Training & Team Development - Educate employees on quality standards, control plans, and best practices to instill a culture of quality and accountability.
• Metrics, Reporting & Data Analysis - Track key quality metrics such as scrap rates, defect rates, and customer complaint trends, providing data-driven recommendations for improvement.

Job Location: Thomson, GA (You must live or be able to commute daily)

Salary Range: $85,000 - $100,000

Basic Scope: We are seeking a Quality Manager to lead our quality department. We renewed our ISO 9001:2015 certification in our October audit and there are established processes in place for the right person to take over.

Responsibilities

• Responding to Customer Complaints - Investigate customer concerns, document issues, and implement corrective and preventive actions (CAPA) to improve customer satisfaction and retention.
• Root Cause Analysis & Problem-Solving - Utilize industry-standard methodologies such as:
• 8D (Eight Disciplines Problem-Solving) to address and prevent recurring defects.
• 5 Why Analysis to drill down into the root cause of quality issues.
• Ishikawa (Fishbone) Diagrams to identify potential causes of defects.
• Failure Mode and Effects Analysis (FMEA) to assess risks and prevent failures in processes and products.
• Production Part Approval Process (PPAP) Documentation - Oversee PPAP submissions, ensuring that all required documentation meets customer and regulatory requirements.
• Control Plans & FMEA - Develop and maintain control plans to ensure critical characteristics are consistently met. Implement FMEA to proactively assess and mitigate risks in manufacturing and design processes.
• Non-Conformance Management (NCMR - Non-Conforming Material Reports) - Handle non-conforming products, analyze defects, and work with cross-functional teams to implement corrective actions and process improvements.
• Quality Testing & Inspection - Oversee product inspections, in-process checks, and final testing using appropriate measurement tools, gauges, and methodologies.
• Working with Blueprints & Technical Specifications - Interpret engineering drawings, GD&T (Geometric Dimensioning & Tolerancing), and specifications to ensure that manufactured products meet design intent.
• Quality Planning & Strategy - Develop and implement quality strategies, ensuring alignment with organizational goals, regulatory compliance, and customer expectations.
• Supplier & Vendor Quality Management - Collaborate with suppliers to establish and maintain quality standards for incoming materials. Conduct supplier audits and manage supplier corrective action requests (SCARs).
• Audits & Compliance - Lead internal and external audits (ISO 9001)
• Deviation Management - Approve, track, and manage deviations from standard procedures or product specifications while ensuring minimal risk to quality.
• Continuous Improvement & Lean Manufacturing - Drive quality and efficiency improvements using Six Sigma, Lean, and Kaizen methodologies to reduce waste and variation in processes.
• Training & Team Development - Educate employees on quality standards, control plans, and best practices to instill a culture of quality and accountability.
• Metrics, Reporting & Data Analysis - Track key quality metrics such as scrap rates, defect rates, and customer complaint trends, providing data-driven recommendations for improvement.