Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

2nd Level Support Specialist

Salary undisclosed
Checking job availability...
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Job Description: 2nd Level Support Specialist

We are seeking a skilled 2nd Level Support Specialist to diagnose and resolve technical issues that require deeper expertise. You will act as an escalation point for first-level support, working closely with internal teams to ensure timely issue resolution. Your responsibilities will include troubleshooting hardware and software problems, maintaining documentation, and providing excellent customer support.

Key Responsibilities:

• Technical Troubleshooting: Investigate and resolve escalated IT issues related to software, hardware, networks, and applications.

• Incident Management: Log, track, and update service tickets while ensuring timely resolution and adherence to SLAs.

• Root Cause Analysis: Identify patterns in recurring issues and collaborate with relevant teams to implement long-term fixes.

• Collaboration & Escalation: Work with 3rd Level Support, developers, or external vendors when advanced troubleshooting is required.

• User Support: Provide guidance to end users and first-level support teams, helping them resolve technical problems efficiently.

• System Monitoring & Maintenance: Assist in system updates, patch deployments, and performance monitoring.

• Documentation & Knowledge Sharing: Maintain troubleshooting guides, FAQs, and technical documentation to enhance team efficiency.

• Training & Mentorship: Support and train 1st Level Support teams to improve problem resolution at the initial stages.

Requirements:

• Experience in IT support, help desk, or technical troubleshooting (typically 2-5 years).

• Strong knowledge of operating systems (Windows, macOS, Linux) and enterprise applications.

• Proficiency in diagnosing network issues (TCP/IP, DNS, VPN, Wi-Fi).

• Familiarity with IT service management (ITSM) tools like ServiceNow, Jira, or Zendesk.

• Understanding of Active Directory, cloud platforms (AWS, Azure), and virtualization.

• Strong analytical and problem-solving skills.

• Excellent communication and customer service skills.

• Ability to work in a fast-paced environment and prioritize multiple tasks.

Preferred Qualifications:

• Certifications such as ITIL, CompTIA A+, Network+, or Microsoft Certified: Azure Fundamentals.

• Experience with scripting (PowerShell, Python) or automation tools.

Job Description: 2nd Level Support Specialist

We are seeking a skilled 2nd Level Support Specialist to diagnose and resolve technical issues that require deeper expertise. You will act as an escalation point for first-level support, working closely with internal teams to ensure timely issue resolution. Your responsibilities will include troubleshooting hardware and software problems, maintaining documentation, and providing excellent customer support.

Key Responsibilities:

• Technical Troubleshooting: Investigate and resolve escalated IT issues related to software, hardware, networks, and applications.

• Incident Management: Log, track, and update service tickets while ensuring timely resolution and adherence to SLAs.

• Root Cause Analysis: Identify patterns in recurring issues and collaborate with relevant teams to implement long-term fixes.

• Collaboration & Escalation: Work with 3rd Level Support, developers, or external vendors when advanced troubleshooting is required.

• User Support: Provide guidance to end users and first-level support teams, helping them resolve technical problems efficiently.

• System Monitoring & Maintenance: Assist in system updates, patch deployments, and performance monitoring.

• Documentation & Knowledge Sharing: Maintain troubleshooting guides, FAQs, and technical documentation to enhance team efficiency.

• Training & Mentorship: Support and train 1st Level Support teams to improve problem resolution at the initial stages.

Requirements:

• Experience in IT support, help desk, or technical troubleshooting (typically 2-5 years).

• Strong knowledge of operating systems (Windows, macOS, Linux) and enterprise applications.

• Proficiency in diagnosing network issues (TCP/IP, DNS, VPN, Wi-Fi).

• Familiarity with IT service management (ITSM) tools like ServiceNow, Jira, or Zendesk.

• Understanding of Active Directory, cloud platforms (AWS, Azure), and virtualization.

• Strong analytical and problem-solving skills.

• Excellent communication and customer service skills.

• Ability to work in a fast-paced environment and prioritize multiple tasks.

Preferred Qualifications:

• Certifications such as ITIL, CompTIA A+, Network+, or Microsoft Certified: Azure Fundamentals.

• Experience with scripting (PowerShell, Python) or automation tools.