IT Trainer

WORK DESCRIPTION:
This resource will help end users understand our Microsoft applications and launch multimedia training offerings to accommodate different learning styles, leading to a more engaged and knowledgeable workforce. Ultimately, the trainer will help increase overall user satisfaction and proficiency with our critical technologies, which is key to maintaining key performance indicators and working toward CLIENTS s strategic goals.

WORKER SKILLS AND QUALIFICATIONS (Required)

Minimum (Required):

Years	Skills/Experience
8+	Analysis Experience monitoring technology trends and assessing training program effectiveness.
8+	Live Events - Experience planning and leading events, both in-person and online. Experience with hosting virtual meetings, including screen sharing and chat monitoring. Experience with training logistics such as scheduling, enrollment and materials distribution.
8+	Writing - Experience with both technical writing (runbooks) and end-user writing (newsletters, knowledge base documents, governance documents). Ability to meet tight writing deadlines.
8+	Video creation and editing Experience utilizing video editing tools such as Adobe Captivate to create engaging and professional training videos.
8+	M-365 Administrative or Power-User experience in M-365 products such as Teams, SharePoint, OneDrive and the Power Platform.

Preferred (Optional):

Years	Skills/Experience
1	Artificial Intelligence Administrative or Power-User experience with a Microsoft Copilot product or offering. Ability to draft effective prompts. An understanding of the security risks associated with Large Language Models.
2	Whiteboard technology Experience utilizing live collaboration tools such as Microsoft Whiteboard or Miro to lead online training and events

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

WORK DESCRIPTION:
This resource will help end users understand our Microsoft applications and launch multimedia training offerings to accommodate different learning styles, leading to a more engaged and knowledgeable workforce. Ultimately, the trainer will help increase overall user satisfaction and proficiency with our critical technologies, which is key to maintaining key performance indicators and working toward CLIENTS s strategic goals.

WORKER SKILLS AND QUALIFICATIONS (Required)

Minimum (Required):

Years	Skills/Experience
8+	Analysis Experience monitoring technology trends and assessing training program effectiveness.
8+	Live Events - Experience planning and leading events, both in-person and online. Experience with hosting virtual meetings, including screen sharing and chat monitoring. Experience with training logistics such as scheduling, enrollment and materials distribution.
8+	Writing - Experience with both technical writing (runbooks) and end-user writing (newsletters, knowledge base documents, governance documents). Ability to meet tight writing deadlines.
8+	Video creation and editing Experience utilizing video editing tools such as Adobe Captivate to create engaging and professional training videos.
8+	M-365 Administrative or Power-User experience in M-365 products such as Teams, SharePoint, OneDrive and the Power Platform.

Preferred (Optional):

Years	Skills/Experience
1	Artificial Intelligence Administrative or Power-User experience with a Microsoft Copilot product or offering. Ability to draft effective prompts. An understanding of the security risks associated with Large Language Models.
2	Whiteboard technology Experience utilizing live collaboration tools such as Microsoft Whiteboard or Miro to lead online training and events

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.