Corporate Account Coordinator (remote)
Salary undisclosed
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ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE
Join Our Community of Food People!
The Corporate Account Coordinator (CAC) maintains and strengthens relationships with internal/external customers by understanding and responding to their service needs in a timely and effective manner utilizing appropriate resources, as needed.
Flexible Work Policy: The work for the Corporate Account Coordinator position is completely 100% remote anywhere in the United States except Hawaii or United States Territories. This position may have the potential to travel up to 20% dependent on business needs.
RESPONSIBILITIES:
Internal: S&S Directors, VPs of National Sales, NS field resources and other functional areas including but not limited to Merchandising, Pricing and Category management and many servicing divisions.
External: Collaborates closely with outside vendors and customers / their associated agencies.
Qualifications
Education/Training: Bachelor’s Degree or equivalent experience required. Minimum 3 years relevant work experience required.
Related Experience: Previous experience / success working in customer-facing roles required. Prior experience in Foodservice, distribution or other relevant area strongly desired.
Knowledge/Skills/Abilities:
Required:
This role will also receive annual incentive plan bonus.
Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.
Join Our Community of Food People!
The Corporate Account Coordinator (CAC) maintains and strengthens relationships with internal/external customers by understanding and responding to their service needs in a timely and effective manner utilizing appropriate resources, as needed.
Flexible Work Policy: The work for the Corporate Account Coordinator position is completely 100% remote anywhere in the United States except Hawaii or United States Territories. This position may have the potential to travel up to 20% dependent on business needs.
RESPONSIBILITIES:
- Assists with high level reporting for assigned customers utilizing our Data Warehouse (Discoverer), Oracle based Business Analytics, Prime, Prism, Merlin, MLM, Access and Excel systems and programs
- Assists customers with trouble shooting issues identified with reporting, promotions and LTOs, Inventory Management, submission of DCTs, Code Red reporting and other similar processes that US Foods (USF) delivers as a service
- Acts upon and executes on directives provided by the Corporate Account Executive (CAE) which may include communicating with USF divisions, various USF cross functional area departments and Customer Corporate office
- Communicates with customers, USF divisions and cross functional area departments to help facilitate the handling of any concerns or issues that arise
- Generates high-level customer business reviews utilizing various reporting and presentation tools, i.e. Merlin, PowerPoint, Excel.
- Works closely with Corporate Account Executive (CAE) and Director in the preparation of RFP (Request for proposal) responses, market basket research, analysis and final format and negotiation of contract process
- Plays a key role in efforts around on-boarding and exiting customer business
- Receives and maintains record vendor contracts, internal and from customers, and forwards to the corporate Shared Business Services (SBS) department
- Works with divisions and corporate to ensure correct pricing to the customer; coordinates any audits between divisions and SBS department
- Serves as a subject matter expert in communication of pricing contracts across the enterprise including SBS team, Replenishment Service Center (RSC) pricing team and divisions via Air Traffic Control (ATC) communications
- Coordinates across functions with relevant stakeholders on customer recall efforts
- Serves as a key point of contact for assigned customers and internal partners in a variety of areas including; special orders, route changes, vendor set-up, fuel surcharges, inventory etc.
- Collaborates with internal stakeholders to ensure disaster plans are aligned and socialized on a regular schedule
Internal: S&S Directors, VPs of National Sales, NS field resources and other functional areas including but not limited to Merchandising, Pricing and Category management and many servicing divisions.
External: Collaborates closely with outside vendors and customers / their associated agencies.
Qualifications
Education/Training: Bachelor’s Degree or equivalent experience required. Minimum 3 years relevant work experience required.
Related Experience: Previous experience / success working in customer-facing roles required. Prior experience in Foodservice, distribution or other relevant area strongly desired.
Knowledge/Skills/Abilities:
Required:
- Proficient in Word, Excel, Outlook, and PowerPoint
- Ability to multi-task and be a self-starter
- Excellent written and verbal communication skills
- Travels up to 10% of the time overnight
- Experience with Microsoft Access
- Prior experience utilizing SOUS system and other proprietary CRM/sales/ordering systems preferred
This role will also receive annual incentive plan bonus.
Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.
- EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***
ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE
Join Our Community of Food People!
The Corporate Account Coordinator (CAC) maintains and strengthens relationships with internal/external customers by understanding and responding to their service needs in a timely and effective manner utilizing appropriate resources, as needed.
Flexible Work Policy: The work for the Corporate Account Coordinator position is completely 100% remote anywhere in the United States except Hawaii or United States Territories. This position may have the potential to travel up to 20% dependent on business needs.
RESPONSIBILITIES:
Internal: S&S Directors, VPs of National Sales, NS field resources and other functional areas including but not limited to Merchandising, Pricing and Category management and many servicing divisions.
External: Collaborates closely with outside vendors and customers / their associated agencies.
Qualifications
Education/Training: Bachelor’s Degree or equivalent experience required. Minimum 3 years relevant work experience required.
Related Experience: Previous experience / success working in customer-facing roles required. Prior experience in Foodservice, distribution or other relevant area strongly desired.
Knowledge/Skills/Abilities:
Required:
This role will also receive annual incentive plan bonus.
Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.
Join Our Community of Food People!
The Corporate Account Coordinator (CAC) maintains and strengthens relationships with internal/external customers by understanding and responding to their service needs in a timely and effective manner utilizing appropriate resources, as needed.
Flexible Work Policy: The work for the Corporate Account Coordinator position is completely 100% remote anywhere in the United States except Hawaii or United States Territories. This position may have the potential to travel up to 20% dependent on business needs.
RESPONSIBILITIES:
- Assists with high level reporting for assigned customers utilizing our Data Warehouse (Discoverer), Oracle based Business Analytics, Prime, Prism, Merlin, MLM, Access and Excel systems and programs
- Assists customers with trouble shooting issues identified with reporting, promotions and LTOs, Inventory Management, submission of DCTs, Code Red reporting and other similar processes that US Foods (USF) delivers as a service
- Acts upon and executes on directives provided by the Corporate Account Executive (CAE) which may include communicating with USF divisions, various USF cross functional area departments and Customer Corporate office
- Communicates with customers, USF divisions and cross functional area departments to help facilitate the handling of any concerns or issues that arise
- Generates high-level customer business reviews utilizing various reporting and presentation tools, i.e. Merlin, PowerPoint, Excel.
- Works closely with Corporate Account Executive (CAE) and Director in the preparation of RFP (Request for proposal) responses, market basket research, analysis and final format and negotiation of contract process
- Plays a key role in efforts around on-boarding and exiting customer business
- Receives and maintains record vendor contracts, internal and from customers, and forwards to the corporate Shared Business Services (SBS) department
- Works with divisions and corporate to ensure correct pricing to the customer; coordinates any audits between divisions and SBS department
- Serves as a subject matter expert in communication of pricing contracts across the enterprise including SBS team, Replenishment Service Center (RSC) pricing team and divisions via Air Traffic Control (ATC) communications
- Coordinates across functions with relevant stakeholders on customer recall efforts
- Serves as a key point of contact for assigned customers and internal partners in a variety of areas including; special orders, route changes, vendor set-up, fuel surcharges, inventory etc.
- Collaborates with internal stakeholders to ensure disaster plans are aligned and socialized on a regular schedule
Internal: S&S Directors, VPs of National Sales, NS field resources and other functional areas including but not limited to Merchandising, Pricing and Category management and many servicing divisions.
External: Collaborates closely with outside vendors and customers / their associated agencies.
Qualifications
Education/Training: Bachelor’s Degree or equivalent experience required. Minimum 3 years relevant work experience required.
Related Experience: Previous experience / success working in customer-facing roles required. Prior experience in Foodservice, distribution or other relevant area strongly desired.
Knowledge/Skills/Abilities:
Required:
- Proficient in Word, Excel, Outlook, and PowerPoint
- Ability to multi-task and be a self-starter
- Excellent written and verbal communication skills
- Travels up to 10% of the time overnight
- Experience with Microsoft Access
- Prior experience utilizing SOUS system and other proprietary CRM/sales/ordering systems preferred
This role will also receive annual incentive plan bonus.
Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.
- EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***