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Jobs or company...

Senior Sales Operations Coordinator

Salary undisclosed
Checking job availability...
Original
Simplified
Who We AreHungerRush is a leading provider of integrated restaurant solutions. The HungerRush POS platform and the Menufy Online Ordering platform are our signature products that help make it easier for restaurant owners and operators to delight guests, drive loyalty, and manage restaurants from anywhere. The all-in-one system integrates digital ordering, delivery, customer engagement, restaurant management, and payment processing features with flexible software designed to give operators of all sizes more insight into their customers, more control over their operations, and more power to profitably grow their business. Learn more atwww.hungerrush.com Position OverviewThe Sales Operations CRM Coordinator role will report directly to the Director of Finance and support the needs of the go-to-market organization, while working cross-functionally across the business. The goal of this role is to act as a support person for the sales and marketing teams to achieve their targets through tech stack, reporting, and process updates and efficiencies. This teammate will contribute to the development of new ideas, work on selling analysis, and execute upon cross-functional objectives geared towards collaboratively solving for company initiatives.This role will be a key stakeholder within the go-to-market team who is tasked with creating a better system for the team to work in and thus will have a lot of exposure across the organization.This is a remote roleEssential Responsibilities and Duties:
  • Project manage key firm initiatives across the go-to-market organization, including the Salesforce Improvements Roadmap, process improvement projects, and procurement of new tech stack solutions
  • Work to improve the company’s CRM Platform by creating efficiencies in the sales process and maintaining proper data hygiene
  • Track and analyze sales data 
  • Maintain documentation and user base across the Go-to-Market tech stack 
  • Support the refinement of processes that focus on seller efficiency, effectiveness, and productivity 
  • Identify opportunities for process automation and optimization, with a focus on scalability and driving significant growth 
  • Collaborate with the Marketing team(s) to ensure proper lead management processes, metrics and policies are adopted across the sales org 
  • Work cross-functionally to improve integration between Salesforce and other mission-critical systems, including NetSuite, Outreach, HubSpot, Outreach Gainsight, Brizo, and PowerBI. 
  • Support the field sales team on execution of quote processes, pricing, configuration, and contracting terms across the systems 
  • Provide first-tier support for any end-user technical or process questions in the sales tech stack 
Required Qualifications and Skills
  • Has a passion for sales support, reporting, and data
  • Understands the value of clean data, process integrity, and org-wide collaboration/buy-in   
  • Possesses strong communication skills and a desire to work effectively across Sales, GTM, Customer Success, and Executive team(s) 
  • Takes a proactive approach to the role where they not only identify the problem but propose solutions and execution plans to the larger team(s) 
What you need for this position
  • Exemplary written/verbal communication, critical thinking, and interpersonal skills both upstream and downstream 
  • Proficient in Salesforce and Microsoft products with experience in PowerBI, HubSpot, NetSuite, Gainsight, VOIP dialers, Outreach, Tableau, and contract management software preferred. 
  • Organized with a desire to learn new technologies and processes quickly. Able to operate independently and project manage cross functional teams
  • Enjoy working in a fast-paced and agile company with the ability to manage changing requirements 
  • Able to work cross functionally in order to gather requirements, create process flows, and communicate effectively between technical and non-technical stakeholders
  • Analytical skills with a demonstrated ability to extract insights from data, with excellent business awareness
  • High organizational aptitude with strong motivation for continuous improvement and an ability to create impact in a fast-paced environment 
  • 2+ year(s) of experience in sales operations, sales, product marketing, or a combination of related fields, with a SaaS background
  • Bachelor’s degree or commensurate experience
Additional InformationThis position is open to candidates who are authorized to work in the United States, without sponsorship, either now or in the future. At this time, and in the foreseeable future, HungerRush is not able to support assistance with additional visa sponsorship, regarding this specific position.Disclaimer: This Job Description indicates the general nature and level of work expected of the incumbent(s).  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent(s) may be asked to perform other duties in addition to those described above. HungerRush is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local municipal law. 

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Who We AreHungerRush is a leading provider of integrated restaurant solutions. The HungerRush POS platform and the Menufy Online Ordering platform are our signature products that help make it easier for restaurant owners and operators to delight guests, drive loyalty, and manage restaurants from anywhere. The all-in-one system integrates digital ordering, delivery, customer engagement, restaurant management, and payment processing features with flexible software designed to give operators of all sizes more insight into their customers, more control over their operations, and more power to profitably grow their business. Learn more atwww.hungerrush.com Position OverviewThe Sales Operations CRM Coordinator role will report directly to the Director of Finance and support the needs of the go-to-market organization, while working cross-functionally across the business. The goal of this role is to act as a support person for the sales and marketing teams to achieve their targets through tech stack, reporting, and process updates and efficiencies. This teammate will contribute to the development of new ideas, work on selling analysis, and execute upon cross-functional objectives geared towards collaboratively solving for company initiatives.This role will be a key stakeholder within the go-to-market team who is tasked with creating a better system for the team to work in and thus will have a lot of exposure across the organization.This is a remote roleEssential Responsibilities and Duties:
  • Project manage key firm initiatives across the go-to-market organization, including the Salesforce Improvements Roadmap, process improvement projects, and procurement of new tech stack solutions
  • Work to improve the company’s CRM Platform by creating efficiencies in the sales process and maintaining proper data hygiene
  • Track and analyze sales data 
  • Maintain documentation and user base across the Go-to-Market tech stack 
  • Support the refinement of processes that focus on seller efficiency, effectiveness, and productivity 
  • Identify opportunities for process automation and optimization, with a focus on scalability and driving significant growth 
  • Collaborate with the Marketing team(s) to ensure proper lead management processes, metrics and policies are adopted across the sales org 
  • Work cross-functionally to improve integration between Salesforce and other mission-critical systems, including NetSuite, Outreach, HubSpot, Outreach Gainsight, Brizo, and PowerBI. 
  • Support the field sales team on execution of quote processes, pricing, configuration, and contracting terms across the systems 
  • Provide first-tier support for any end-user technical or process questions in the sales tech stack 
Required Qualifications and Skills
  • Has a passion for sales support, reporting, and data
  • Understands the value of clean data, process integrity, and org-wide collaboration/buy-in   
  • Possesses strong communication skills and a desire to work effectively across Sales, GTM, Customer Success, and Executive team(s) 
  • Takes a proactive approach to the role where they not only identify the problem but propose solutions and execution plans to the larger team(s) 
What you need for this position
  • Exemplary written/verbal communication, critical thinking, and interpersonal skills both upstream and downstream 
  • Proficient in Salesforce and Microsoft products with experience in PowerBI, HubSpot, NetSuite, Gainsight, VOIP dialers, Outreach, Tableau, and contract management software preferred. 
  • Organized with a desire to learn new technologies and processes quickly. Able to operate independently and project manage cross functional teams
  • Enjoy working in a fast-paced and agile company with the ability to manage changing requirements 
  • Able to work cross functionally in order to gather requirements, create process flows, and communicate effectively between technical and non-technical stakeholders
  • Analytical skills with a demonstrated ability to extract insights from data, with excellent business awareness
  • High organizational aptitude with strong motivation for continuous improvement and an ability to create impact in a fast-paced environment 
  • 2+ year(s) of experience in sales operations, sales, product marketing, or a combination of related fields, with a SaaS background
  • Bachelor’s degree or commensurate experience
Additional InformationThis position is open to candidates who are authorized to work in the United States, without sponsorship, either now or in the future. At this time, and in the foreseeable future, HungerRush is not able to support assistance with additional visa sponsorship, regarding this specific position.Disclaimer: This Job Description indicates the general nature and level of work expected of the incumbent(s).  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent(s) may be asked to perform other duties in addition to those described above. HungerRush is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local municipal law. 

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