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IT Project Manager

  • Full Time, onsite
  • Beedata
  • HybridChicago IL (Tuesday-Thursday) Hybrid, United States of America
Salary undisclosed

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Position: IT Project Manager

Location: Chicago IL (Tuesday-Thursday) Hybrid

Job description:

  • Role:
    • Program Manager with Contact Center / Contact Center implementation and/or transformation experience.
    • Contact Center transformation (looking at new tools) and will manage the program surrounding this. Heavily involved with setting up workstreams (discovery to post-implementation) and heavily involved with c-suite.
  • Required:
    • Contact Center Unified Agent desktop experience is required.
    • VERY senior resource who can interact heavily with the c-suite and lead presentations as they drive the transformation of their contact enter.
    • Must have experience with full lifecycle transformation (discovery through deployment).
    • Must have strong communication skills.
    • Must have experience managing multiple teams, multiple PMs, and multiple workstreams.
  • Preferred:
    • Microsoft Dynamics experience CRM implementation is preferred.

Thanks & Regards

David(Vamsi) -Us It Recruiter

Email:

Ph:- Ext-114

Chicago, Atlanta, Hyderabad & Vizag

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job

Position: IT Project Manager

Location: Chicago IL (Tuesday-Thursday) Hybrid

Job description:

  • Role:
    • Program Manager with Contact Center / Contact Center implementation and/or transformation experience.
    • Contact Center transformation (looking at new tools) and will manage the program surrounding this. Heavily involved with setting up workstreams (discovery to post-implementation) and heavily involved with c-suite.
  • Required:
    • Contact Center Unified Agent desktop experience is required.
    • VERY senior resource who can interact heavily with the c-suite and lead presentations as they drive the transformation of their contact enter.
    • Must have experience with full lifecycle transformation (discovery through deployment).
    • Must have strong communication skills.
    • Must have experience managing multiple teams, multiple PMs, and multiple workstreams.
  • Preferred:
    • Microsoft Dynamics experience CRM implementation is preferred.

Thanks & Regards

David(Vamsi) -Us It Recruiter

Email:

Ph:- Ext-114

Chicago, Atlanta, Hyderabad & Vizag

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job