Paralegal / Case Specialist

Job Title: Paralegal / Case Specialist

Locations & Contract Details:

• New York, NY Hybrid role – 2 days per week in the office

Salary: $35 per hour

Job Summary:

We are seeking qualified Paralegal / Case Specialists to manage an assigned docket of cases with precision and care. In this role, you will ensure that all case activities proceed timely and accurately, moderate Zoom arbitration hearings, and act as a key liaison between parties and arbitrators. If you possess strong analytical skills, excellent customer service abilities, and a solid understanding of arbitration procedures, we invite you to apply.

Essential Job Functions:

• Case Management:
• Manage an assigned docket of cases using our online docket management systems and internal portals.
• Analyze cases for accuracy and completeness, anticipating and resolving issues as they arise.
• Arbitration Support:
• Serve as a moderator for Zoom arbitration hearing calls.
• Act as a liaison between parties and arbitrators to facilitate the resolution of pre-hearing motions and requests.
• Advise panels on procedural matters and provide guidance on arbitration rules and procedures.
• Monitor case-related reports to ensure compliance with deadlines and expectations.
• Administrative Responsibilities:
• Analyze, summarize, and make recommendations on administrative motions for review by the Director.
• Draft and serve awards in a timely manner, ensuring that all issues submitted for resolution are properly addressed.
• Close cases accurately and efficiently, ensuring financial accuracy.
• Monitor post-award litigation and evaluate arbitrator performance.
• Initiate disciplinary referrals as necessary.
• Customer Service:
• Respond to pre and post-award inquiries both orally and in writing.
• Provide excellent customer service by addressing inquiries and complaints promptly and professionally.

Required Qualifications:

• A 4-year degree.
• A Paralegal certificate.
• Prior experience in case management, arbitration, or a related field is preferred.
• Exceptional communication, analytical, and problem-solving skills.
• Ability to work effectively in a fast-paced, deadline-driven environment.

Job Title: Paralegal / Case Specialist

Locations & Contract Details:

• New York, NY Hybrid role – 2 days per week in the office

Salary: $35 per hour

Job Summary:

We are seeking qualified Paralegal / Case Specialists to manage an assigned docket of cases with precision and care. In this role, you will ensure that all case activities proceed timely and accurately, moderate Zoom arbitration hearings, and act as a key liaison between parties and arbitrators. If you possess strong analytical skills, excellent customer service abilities, and a solid understanding of arbitration procedures, we invite you to apply.

Essential Job Functions:

• Case Management:
• Manage an assigned docket of cases using our online docket management systems and internal portals.
• Analyze cases for accuracy and completeness, anticipating and resolving issues as they arise.
• Arbitration Support:
• Serve as a moderator for Zoom arbitration hearing calls.
• Act as a liaison between parties and arbitrators to facilitate the resolution of pre-hearing motions and requests.
• Advise panels on procedural matters and provide guidance on arbitration rules and procedures.
• Monitor case-related reports to ensure compliance with deadlines and expectations.
• Administrative Responsibilities:
• Analyze, summarize, and make recommendations on administrative motions for review by the Director.
• Draft and serve awards in a timely manner, ensuring that all issues submitted for resolution are properly addressed.
• Close cases accurately and efficiently, ensuring financial accuracy.
• Monitor post-award litigation and evaluate arbitrator performance.
• Initiate disciplinary referrals as necessary.
• Customer Service:
• Respond to pre and post-award inquiries both orally and in writing.
• Provide excellent customer service by addressing inquiries and complaints promptly and professionally.

Required Qualifications:

• A 4-year degree.
• A Paralegal certificate.
• Prior experience in case management, arbitration, or a related field is preferred.
• Exceptional communication, analytical, and problem-solving skills.
• Ability to work effectively in a fast-paced, deadline-driven environment.