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Business Analyst- Expert

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Title Business Analyst- Expert Location Raleigh, NC (Hybrid) Duration 12 Months Interview Type Either Webcam Interview or In Person Job Type C2C,W2 Job Description

This job is hybrid (expected to follow NCDEQ remote work policy, 3 days in the office and 2 days remote per supervisor discretion).

  • The Business Analyst evaluates the functionality of the business and program application systems to identify gaps, measuring the solution impact on agency operations.
  • Work involves coordinating with agency management and with managers throughout the NCDEQ.
  • The Business Analyst apply project management methodology.
  • The Business Analyst develops expertise in one or several business areas and their integration points and contribute to strategic planning of systems and technology directions.

Expected Skills:

  • Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts

Description (including, but not limited to):

  • Managing business analysis work or projects with distinct deliverables to a solution
  • Identifying and documenting business processes, issues, value levers, metrics, and capabilities
  • Collecting, organizing, and analyzing data
  • Completing analysis and documentation of as-is capabilities
  • Conducting interviews to gather business requirements
  • Conducting industry, competitive and State analyses (strategic, financial, operational), business case development, as well as market research for benchmarking
  • Supporting required system go-live activities, including conversion, support desk, site support, training delivery, logistics management, etc.
  • Supporting change management and communications programs and activities
  • Performing PMO activities related to project time tracking, work plan updates, status reporting, service metric reporting, and related project administration tasks


Skill Required / Desired Amount of Experience SQL Required 4 Years Power BI Required 2 Years Flowchart design Required 2 Years IVR experience Required 1 Years
Title Business Analyst- Expert Location Raleigh, NC (Hybrid) Duration 12 Months Interview Type Either Webcam Interview or In Person Job Type C2C,W2 Job Description

This job is hybrid (expected to follow NCDEQ remote work policy, 3 days in the office and 2 days remote per supervisor discretion).

  • The Business Analyst evaluates the functionality of the business and program application systems to identify gaps, measuring the solution impact on agency operations.
  • Work involves coordinating with agency management and with managers throughout the NCDEQ.
  • The Business Analyst apply project management methodology.
  • The Business Analyst develops expertise in one or several business areas and their integration points and contribute to strategic planning of systems and technology directions.

Expected Skills:

  • Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts

Description (including, but not limited to):

  • Managing business analysis work or projects with distinct deliverables to a solution
  • Identifying and documenting business processes, issues, value levers, metrics, and capabilities
  • Collecting, organizing, and analyzing data
  • Completing analysis and documentation of as-is capabilities
  • Conducting interviews to gather business requirements
  • Conducting industry, competitive and State analyses (strategic, financial, operational), business case development, as well as market research for benchmarking
  • Supporting required system go-live activities, including conversion, support desk, site support, training delivery, logistics management, etc.
  • Supporting change management and communications programs and activities
  • Performing PMO activities related to project time tracking, work plan updates, status reporting, service metric reporting, and related project administration tasks


Skill Required / Desired Amount of Experience SQL Required 4 Years Power BI Required 2 Years Flowchart design Required 2 Years IVR experience Required 1 Years