Quality Assurance Manager
Company Description
We suggest you enter details here.
Role Description
This is a full-time on-site role for a Quality Assurance Manager located in Memphis, TN.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Implement process improvements with the use of Statistical Process Control (SPC)
measurement system analysis
• Define projects regarding customer requirements utilizing tools such as Process Failure
Modes, Effects Analysis (PFMEA) and process flow
• Map control plan documentation and capability analysis
• Ensure CoQ (Costs of Quality) metrics are aligned with the company’s strategic initiatives,
including scrap, rework, returns, appraisal, and prevention
• Establish programs to improve metrics using continuous improvement tools as well as
actively participate in projects that support lean operations
• Utilize and coach lean tools including 5S, Kaizen, quick changeover, value stream mapping,
mistake proofing, etc.
• Interact with the production floor by assisting where needed to ensure there is adequate
support from the quality department to meet production efficiencies and goals
• Review, measure and proactively study KPIs (Key Performance Indicators) to prevent
substandard product that does not meet expectations
• Supervise and manage daily activities of all quality team members at their designated
location
• Manage HFI (Hold for Inspection) System related to measuring, quantifying, and
communicating HFIs to the production floor and any other team members who need to be
informed
REQUIREMENTS:
• B.A. degree or 5-7 years’ experience in related field
• Proven leadership in program and project management, from conception to completion
• Possess knowledge of relevant quality measurement and validation activities
• Excellent computer skills (Microsoft Word, Access, Excel, PowerPoint) and all reporting
software
• Excellent communication skills, both written and spoken
• Ability to successfully interface with internal and external customers for operational and
customer focused solutions
• Able to sit, walk and move around for long hours at a time
• Must be able to work a flexible schedule as required, including weekends
• As required, travel between facilities
Company Description
We suggest you enter details here.
Role Description
This is a full-time on-site role for a Quality Assurance Manager located in Memphis, TN.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Implement process improvements with the use of Statistical Process Control (SPC)
measurement system analysis
• Define projects regarding customer requirements utilizing tools such as Process Failure
Modes, Effects Analysis (PFMEA) and process flow
• Map control plan documentation and capability analysis
• Ensure CoQ (Costs of Quality) metrics are aligned with the company’s strategic initiatives,
including scrap, rework, returns, appraisal, and prevention
• Establish programs to improve metrics using continuous improvement tools as well as
actively participate in projects that support lean operations
• Utilize and coach lean tools including 5S, Kaizen, quick changeover, value stream mapping,
mistake proofing, etc.
• Interact with the production floor by assisting where needed to ensure there is adequate
support from the quality department to meet production efficiencies and goals
• Review, measure and proactively study KPIs (Key Performance Indicators) to prevent
substandard product that does not meet expectations
• Supervise and manage daily activities of all quality team members at their designated
location
• Manage HFI (Hold for Inspection) System related to measuring, quantifying, and
communicating HFIs to the production floor and any other team members who need to be
informed
REQUIREMENTS:
• B.A. degree or 5-7 years’ experience in related field
• Proven leadership in program and project management, from conception to completion
• Possess knowledge of relevant quality measurement and validation activities
• Excellent computer skills (Microsoft Word, Access, Excel, PowerPoint) and all reporting
software
• Excellent communication skills, both written and spoken
• Ability to successfully interface with internal and external customers for operational and
customer focused solutions
• Able to sit, walk and move around for long hours at a time
• Must be able to work a flexible schedule as required, including weekends
• As required, travel between facilities