Learning Advisor/Sales Representative

About K12 Coalition

K12 Coalition provides products and services that help K-12 schools and teachers achieve transformational learning outcomes. We tackle many of today’s toughest education obstacles, including teacher recruitment and retention, student learning acceleration, ongoing teacher coaching and development, long-range strategic planning, and school equity audits. K12 Coalition came together when educators with deep experience as teachers, school leaders and high-level district administrators observed a genuine need for something better. Our divisions include iteach, Passage Preparation, Teaching Channel, Insight Education Group and Lavinia Group.

About Teaching Channel

Teaching Channel is a trusted partner and one-stop shop for teacher learning and development. From graduate-level courses and professional development programs, to our innovative video platform for self-reflection, coaching and exemplar videos, we are driven to provide engaging learning, positively impacting student achievement, and preparing educators for a lifetime of success.

Location: Remote and open to candidates anywhere in the U.S.; however, we encourage candidates based in or near Eagan, MN, to apply, as this is one of our office locations and provides opportunities for occasional in-person collaboration.

Travel: Occasional travel required, a few times per year, for education conferences and team meetings, based on business needs.

Employment Type: Full-Time/Hourly

Working Hours:

This role follows a standard 8-hour shift within the following time frames:

• Monday - Thursday: 7:00 AM - 6:30 PM CT
• Friday: 7 AM - 4 PM CT

Additionally, one evening shift per week (Monday - Thursday) will extend until 9:00 PM CT, based on business needs.

The Opportunity

At Teaching Channel, a division of K12 Coalition, the Learning Advisor plays a key role in supporting K-12 educators by guiding them through the process of selecting and enrolling in graduate-level continuing education courses. This role focuses on driving business-to-consumer (B2C) sales through proactive engagement with potential and returning customers via phone, chat, and email. The Learning Advisor is responsible for understanding customer needs, providing tailored recommendations, and achieving sales benchmarks. This role requires strong relationship-building skills, consultative sales expertise, and the ability to manage inbound and outbound interactions effectively.

The Learning Advisor reports to the Senior Director of Customer Experience.

What You’ll Do

Sales and Customer Engagement

• Conduct all phases of the sales cycle through effective phone, email, and live chat interactions.
• Engage and convert existing and potential customers through phone, chat, and email.
• Provide excellent customer service, ensuring all interactions are professional and efficient.
• Achieve monthly, quarterly, and annual sales goals.

Product Knowledge and Promotion

• Gain in-depth knowledge of company products and communicate their value.
• Develop personalized product recommendations based on customer needs and profiles.

Data and Process Management

• Accurately document customer interactions in the CRM system.
• Enter and update prospective customer data to enhance sales opportunities.
• Participate in ongoing collaboration with internal teams to identify sales opportunities and share challenges.

Customer Retention and Growth

• Engage with lapsed customers to understand and fulfill their professional development needs.
• Actively work to generate individual, group, and district sales.
• Conduct in-depth research and analysis of district and state requirements to identify opportunities for lead generation and drive individual and group sales growth.

Other Duties

• Support the team with additional tasks and responsibilities as needed to help meet evolving organizational goals and objectives.

Qualifications

• Associate degree or higher in any field, or equivalent professional experience.
• At least 2 years of experience in B2C sales with a proven track record of achieving or surpassing sales targets.
• Proficiency in CRM systems and other relevant sales and communication tools. Experience in HubSpot is a plus.
• Experience in consultative inside sales, particularly with complex or intangible products.
• Background in collegiate admissions or academic advisement preferred but not required.

Who You Are

You excel at meeting the needs of customers and the business – You think and act strategically, adjust to changing customer needs, maintain attention to detail, and manage your time effectively. You build positive customer relationships through proactive communication and problem-solving.

You foster collaboration - You work effectively within and across teams, welcoming multiple viewpoints and valuing diverse perspectives.

You take ownership and demonstrate initiative – You are a motivated team player and self-starter, ready to contribute to your team’s goals with a collaborative and solutions-oriented mindset.

You are a lifelong learner - Your openness to receiving feedback supports your professional growth and improves your results.

Compensation Range

The base compensation range for this role is $24 - $28 hourly plus a competitive bonus plan.

As part of our commitment to pay equity, new hires are typically brought into the organization at a salary between the salary band minimum and the salary band midpoint depending on qualifications, location, internal equity, and the budgeted amount for the role.

Why Work with Us

We believe in supporting the whole employee by offering a comprehensive benefits package designed to meet diverse needs. Our full-time employee benefits include flexible time off, paid parental leave, comprehensive medical, dental, and vision insurance, and a 401(k) with company matching. We are committed to fostering a work environment that promotes both personal and professional well-being.

Our Selection Process

Our selection process typically includes an online application, short phone interview, hiring manager interview, candidate exercise, final interview and reference check.

Equal Employment Opportunity and Commitment to Diversity

K12 Coalition is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you need assistance or accommodation during the interview process due to a disability, please email us at [email protected]. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

About K12 Coalition

K12 Coalition provides products and services that help K-12 schools and teachers achieve transformational learning outcomes. We tackle many of today’s toughest education obstacles, including teacher recruitment and retention, student learning acceleration, ongoing teacher coaching and development, long-range strategic planning, and school equity audits. K12 Coalition came together when educators with deep experience as teachers, school leaders and high-level district administrators observed a genuine need for something better. Our divisions include iteach, Passage Preparation, Teaching Channel, Insight Education Group and Lavinia Group.

About Teaching Channel

Teaching Channel is a trusted partner and one-stop shop for teacher learning and development. From graduate-level courses and professional development programs, to our innovative video platform for self-reflection, coaching and exemplar videos, we are driven to provide engaging learning, positively impacting student achievement, and preparing educators for a lifetime of success.

Location: Remote and open to candidates anywhere in the U.S.; however, we encourage candidates based in or near Eagan, MN, to apply, as this is one of our office locations and provides opportunities for occasional in-person collaboration.

Travel: Occasional travel required, a few times per year, for education conferences and team meetings, based on business needs.

Employment Type: Full-Time/Hourly

Working Hours:

This role follows a standard 8-hour shift within the following time frames:

• Monday - Thursday: 7:00 AM - 6:30 PM CT
• Friday: 7 AM - 4 PM CT

Additionally, one evening shift per week (Monday - Thursday) will extend until 9:00 PM CT, based on business needs.

The Opportunity

At Teaching Channel, a division of K12 Coalition, the Learning Advisor plays a key role in supporting K-12 educators by guiding them through the process of selecting and enrolling in graduate-level continuing education courses. This role focuses on driving business-to-consumer (B2C) sales through proactive engagement with potential and returning customers via phone, chat, and email. The Learning Advisor is responsible for understanding customer needs, providing tailored recommendations, and achieving sales benchmarks. This role requires strong relationship-building skills, consultative sales expertise, and the ability to manage inbound and outbound interactions effectively.

The Learning Advisor reports to the Senior Director of Customer Experience.

What You’ll Do

Sales and Customer Engagement

• Conduct all phases of the sales cycle through effective phone, email, and live chat interactions.
• Engage and convert existing and potential customers through phone, chat, and email.
• Provide excellent customer service, ensuring all interactions are professional and efficient.
• Achieve monthly, quarterly, and annual sales goals.

Product Knowledge and Promotion

• Gain in-depth knowledge of company products and communicate their value.
• Develop personalized product recommendations based on customer needs and profiles.

Data and Process Management

• Accurately document customer interactions in the CRM system.
• Enter and update prospective customer data to enhance sales opportunities.
• Participate in ongoing collaboration with internal teams to identify sales opportunities and share challenges.

Customer Retention and Growth

• Engage with lapsed customers to understand and fulfill their professional development needs.
• Actively work to generate individual, group, and district sales.
• Conduct in-depth research and analysis of district and state requirements to identify opportunities for lead generation and drive individual and group sales growth.

Other Duties

• Support the team with additional tasks and responsibilities as needed to help meet evolving organizational goals and objectives.

Qualifications

• Associate degree or higher in any field, or equivalent professional experience.
• At least 2 years of experience in B2C sales with a proven track record of achieving or surpassing sales targets.
• Proficiency in CRM systems and other relevant sales and communication tools. Experience in HubSpot is a plus.
• Experience in consultative inside sales, particularly with complex or intangible products.
• Background in collegiate admissions or academic advisement preferred but not required.

Who You Are

You excel at meeting the needs of customers and the business – You think and act strategically, adjust to changing customer needs, maintain attention to detail, and manage your time effectively. You build positive customer relationships through proactive communication and problem-solving.

You foster collaboration - You work effectively within and across teams, welcoming multiple viewpoints and valuing diverse perspectives.

You take ownership and demonstrate initiative – You are a motivated team player and self-starter, ready to contribute to your team’s goals with a collaborative and solutions-oriented mindset.

You are a lifelong learner - Your openness to receiving feedback supports your professional growth and improves your results.

Compensation Range

The base compensation range for this role is $24 - $28 hourly plus a competitive bonus plan.

As part of our commitment to pay equity, new hires are typically brought into the organization at a salary between the salary band minimum and the salary band midpoint depending on qualifications, location, internal equity, and the budgeted amount for the role.

Why Work with Us

We believe in supporting the whole employee by offering a comprehensive benefits package designed to meet diverse needs. Our full-time employee benefits include flexible time off, paid parental leave, comprehensive medical, dental, and vision insurance, and a 401(k) with company matching. We are committed to fostering a work environment that promotes both personal and professional well-being.

Our Selection Process

Our selection process typically includes an online application, short phone interview, hiring manager interview, candidate exercise, final interview and reference check.

Equal Employment Opportunity and Commitment to Diversity

K12 Coalition is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you need assistance or accommodation during the interview process due to a disability, please email us at [email protected]. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.