Epicareer Might not Working Properly
Learn More

Desktop Support Technician

Salary undisclosed

Checking job availability...

Original
Simplified

Job Description:

Top Required Skills & Years of Experience:

Level 3 support and maintenance of workstation software and hardware (5 years or more required)

Support and maintenance of Operating Systems for user workstations (5 years or more required)

Peripheral device support (printers/scanner/etc) and maintenance (2-5 years or more preferred)

Incident and Service Request Management (5 years or more preferred)

Technical assistance on projects as assigned by Desktop Support Supervisor (2-5 years or more preferred)

Strong written and oral customer support correspondence experience (5 years or more required)



Nice to Have Skills:

Packaging software applications for mass deployment using management tool (SCCM, Ivanti, etc.)

Patch Management

Imaging experience using management tool (SCCM, Ivanti, etc.)

Learning management system (LMS) support experience

Google Workspace experience

Microsoft's Group Policy Object (GPO) experience

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job

Job Description:

Top Required Skills & Years of Experience:

Level 3 support and maintenance of workstation software and hardware (5 years or more required)

Support and maintenance of Operating Systems for user workstations (5 years or more required)

Peripheral device support (printers/scanner/etc) and maintenance (2-5 years or more preferred)

Incident and Service Request Management (5 years or more preferred)

Technical assistance on projects as assigned by Desktop Support Supervisor (2-5 years or more preferred)

Strong written and oral customer support correspondence experience (5 years or more required)



Nice to Have Skills:

Packaging software applications for mass deployment using management tool (SCCM, Ivanti, etc.)

Patch Management

Imaging experience using management tool (SCCM, Ivanti, etc.)

Learning management system (LMS) support experience

Google Workspace experience

Microsoft's Group Policy Object (GPO) experience

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job