Epicareer Might not Working Properly
Learn More

Director of Sales

  • Full Time, onsite
  • The Essex Resort & Spa
  • Essex Junction, United States of America
Salary undisclosed

Checking job availability...

Original
Simplified
Description

Unlock your potential at The Essex Resort & Spa!

Join us on a journey where passion meets profession in the heart of Vermont's scenic countryside. We redefine hospitality excellence, offering more than just a job—it's an opportunity to join a dynamic team committed to crafting unforgettable experiences.

Whether you're an experienced expert or an aspiring talent, our diverse career opportunities promise growth, fulfillment, and the chance to make a meaningful impact. From culinary maestros to hospitality enthusiasts, administrative aces to creative minds, there's a place for every skill set and aspiration within our family.

Join us in creating magical moments for our guests, where every smile, every detail, and every interaction embodies the essence of true hospitality. At The Essex Resort & Spa, success knows no bounds. Dare to dream, dare to achieve, and let your career flourish in an environment where excellence is not just a goal, but a way of life.

At The Essex, hospitality isn't just a profession—it's a passion for creating memorable experiences that exceed expectations. Join our team and be part of a vibrant community dedicated to providing unparalleled service and genuine warmth to every guest who walks through our doors. With a commitment to excellence and a culture that values teamwork and personal growth, The Essex offers an exciting opportunity to make a meaningful impact in the world of hospitality.

Position Summary

This Director of Sales is responsible for driving revenue growth and ensuring the success of the Sales and Events teams. This position oversees the development and execution of strategic sales initiatives, manages a designated market segment, and collaborates with the Revenue Management team to optimize group rates and revenue opportunities. The Director of Sales is accountable for setting and monitoring team performance goals, reviewing and approving contracts and ensuring seamless coordination of group bookings and events. This role requires a results-driven leader with strong communication, strategic planning and team management skills, dedicated to achieving exceptional client satisfaction and the resort’s financial objectives.

Key Responsibilities

  • Team Leadership and Management:
    • Oversee the Sales and Events teams, fostering a culture of collaboration, accountability and excellence.
    • Provide mentorship, training and development opportunities to enhance team performance and engagement.
  • Sales Performance and Goals:
    • Set, monitor and achieve sales performance metrics and goals in alignment with the resort's revenue objectives.
    • Analyze market trends and adjust strategies to capitalize on opportunities and address challenges.
  • Market Segment Sales:
    • Actively manage and sell within a designated market segment to drive group business and revenue.
    • Build and maintain strong relationships with key accounts and partners to maximize repeat business.
  • Contract Oversight:
    • Review, negotiate and approve all sales and event contracts to ensure alignment with resort policies and revenue goals.
    • Ensure contracts are executed accurately and professionally.
  • Collaboration with Revenue Management:
    • Partner with the Revenue Management team to establish competitive group rates and packages that align with market conditions and resort objectives.
    • Analyze group business trends to guide pricing strategies and maximize revenue.
  • Event Oversight:
    • Ensure the successful planning and execution of events, working closely with the Events team to exceed client expectations.
    • Address client concerns and provide solutions to ensure high satisfaction and loyalty.
  • Reporting and Analytics:
    • Regularly report on sales performance, market trends and forecasts to senior management.
    • Utilize data to refine strategies and optimize performance.
Qualifications

  • Bachelor’s degree required.
  • Minimum of 5 years of sales leadership experience, preferably in the hospitality or resort industry.
  • Proven track record of meeting or exceeding sales goals and driving revenue growth.
  • Strong negotiation, communication and interpersonal skills.
  • Experience managing teams and fostering a high-performing culture.
  • Knowledge of revenue management principles and group sales strategies.
  • Familiarity with sales and CRM tools; proficiency in Microsoft Office Suite.

Benefits

At The Essex, we believe in investing in our team members' wellbeing and growth, offering a comprehensive benefits package designed to support both personal and professional development. From competitive compensation and healthcare options to opportunities for career advancement and ongoing training, we strive to provide a fulfilling work environment where every employee feels valued and empowered. Join us at The Essex and embark on a rewarding journey where your contributions are recognized and rewarded, and where you can thrive both professionally and personally.

Requirements

Employees classified as full time year round are entitled to participate in the following benefits after they have met the eligibility requirements:

  • Medical Insurance (with Employer contribution)
  • Dental Insurance (with Employer contribution)
  • Vision Insurance
  • Life & Disability Insurance (Employer paid)
  • Voluntary Life & Disability Insurance – for employee, spouse/domestic partner and child(ren) (supplemental – paid by employee)
  • Medical Care Flexible Spending Account
  • Dependent Care Account (for Daycare, elderly care or other dependent care)
  • Short and Long Term Disability Insurances
  • Accident Insurance
  • Critical Illness Insurance for employee and spouse/domestic partner
  • Paid Time Off
  • Bereavement Time

All employees at least 18 years of age or older, regardless of status, are eligible to participate in our 401(k) plan with Employer match after 3 months of employment.

Property Benefits

Employees of The Essex Resort & Spa can take advantage of the many benefits our property provides.

On Property Discounts

  • Restaurant
  • Spa (on treatments and products)
  • Cook Academy

Other Discounts

  • Memberships to The Edge Sports & Fitness
  • Stays at the hotel for employee, friends and/or family
  • Movie tickets to Essex Cinemas
  • Essex Experience (varies by business)
  • Stays at other New England Inns & Resorts as part of the NEIRA program
  • Ski passes to Smuggler’s Notch & Sugarbush/IKON

Other Benefits

  • Complimentary use of the on-site fitness center
  • Complimentary use of the on-site Tennis courts
  • Free Stay at the Resort (once per year for Employee & a guest) with Breakfast included (must be at least 18 years of age)
Description

Unlock your potential at The Essex Resort & Spa!

Join us on a journey where passion meets profession in the heart of Vermont's scenic countryside. We redefine hospitality excellence, offering more than just a job—it's an opportunity to join a dynamic team committed to crafting unforgettable experiences.

Whether you're an experienced expert or an aspiring talent, our diverse career opportunities promise growth, fulfillment, and the chance to make a meaningful impact. From culinary maestros to hospitality enthusiasts, administrative aces to creative minds, there's a place for every skill set and aspiration within our family.

Join us in creating magical moments for our guests, where every smile, every detail, and every interaction embodies the essence of true hospitality. At The Essex Resort & Spa, success knows no bounds. Dare to dream, dare to achieve, and let your career flourish in an environment where excellence is not just a goal, but a way of life.

At The Essex, hospitality isn't just a profession—it's a passion for creating memorable experiences that exceed expectations. Join our team and be part of a vibrant community dedicated to providing unparalleled service and genuine warmth to every guest who walks through our doors. With a commitment to excellence and a culture that values teamwork and personal growth, The Essex offers an exciting opportunity to make a meaningful impact in the world of hospitality.

Position Summary

This Director of Sales is responsible for driving revenue growth and ensuring the success of the Sales and Events teams. This position oversees the development and execution of strategic sales initiatives, manages a designated market segment, and collaborates with the Revenue Management team to optimize group rates and revenue opportunities. The Director of Sales is accountable for setting and monitoring team performance goals, reviewing and approving contracts and ensuring seamless coordination of group bookings and events. This role requires a results-driven leader with strong communication, strategic planning and team management skills, dedicated to achieving exceptional client satisfaction and the resort’s financial objectives.

Key Responsibilities

  • Team Leadership and Management:
    • Oversee the Sales and Events teams, fostering a culture of collaboration, accountability and excellence.
    • Provide mentorship, training and development opportunities to enhance team performance and engagement.
  • Sales Performance and Goals:
    • Set, monitor and achieve sales performance metrics and goals in alignment with the resort's revenue objectives.
    • Analyze market trends and adjust strategies to capitalize on opportunities and address challenges.
  • Market Segment Sales:
    • Actively manage and sell within a designated market segment to drive group business and revenue.
    • Build and maintain strong relationships with key accounts and partners to maximize repeat business.
  • Contract Oversight:
    • Review, negotiate and approve all sales and event contracts to ensure alignment with resort policies and revenue goals.
    • Ensure contracts are executed accurately and professionally.
  • Collaboration with Revenue Management:
    • Partner with the Revenue Management team to establish competitive group rates and packages that align with market conditions and resort objectives.
    • Analyze group business trends to guide pricing strategies and maximize revenue.
  • Event Oversight:
    • Ensure the successful planning and execution of events, working closely with the Events team to exceed client expectations.
    • Address client concerns and provide solutions to ensure high satisfaction and loyalty.
  • Reporting and Analytics:
    • Regularly report on sales performance, market trends and forecasts to senior management.
    • Utilize data to refine strategies and optimize performance.
Qualifications

  • Bachelor’s degree required.
  • Minimum of 5 years of sales leadership experience, preferably in the hospitality or resort industry.
  • Proven track record of meeting or exceeding sales goals and driving revenue growth.
  • Strong negotiation, communication and interpersonal skills.
  • Experience managing teams and fostering a high-performing culture.
  • Knowledge of revenue management principles and group sales strategies.
  • Familiarity with sales and CRM tools; proficiency in Microsoft Office Suite.

Benefits

At The Essex, we believe in investing in our team members' wellbeing and growth, offering a comprehensive benefits package designed to support both personal and professional development. From competitive compensation and healthcare options to opportunities for career advancement and ongoing training, we strive to provide a fulfilling work environment where every employee feels valued and empowered. Join us at The Essex and embark on a rewarding journey where your contributions are recognized and rewarded, and where you can thrive both professionally and personally.

Requirements

Employees classified as full time year round are entitled to participate in the following benefits after they have met the eligibility requirements:

  • Medical Insurance (with Employer contribution)
  • Dental Insurance (with Employer contribution)
  • Vision Insurance
  • Life & Disability Insurance (Employer paid)
  • Voluntary Life & Disability Insurance – for employee, spouse/domestic partner and child(ren) (supplemental – paid by employee)
  • Medical Care Flexible Spending Account
  • Dependent Care Account (for Daycare, elderly care or other dependent care)
  • Short and Long Term Disability Insurances
  • Accident Insurance
  • Critical Illness Insurance for employee and spouse/domestic partner
  • Paid Time Off
  • Bereavement Time

All employees at least 18 years of age or older, regardless of status, are eligible to participate in our 401(k) plan with Employer match after 3 months of employment.

Property Benefits

Employees of The Essex Resort & Spa can take advantage of the many benefits our property provides.

On Property Discounts

  • Restaurant
  • Spa (on treatments and products)
  • Cook Academy

Other Discounts

  • Memberships to The Edge Sports & Fitness
  • Stays at the hotel for employee, friends and/or family
  • Movie tickets to Essex Cinemas
  • Essex Experience (varies by business)
  • Stays at other New England Inns & Resorts as part of the NEIRA program
  • Ski passes to Smuggler’s Notch & Sugarbush/IKON

Other Benefits

  • Complimentary use of the on-site fitness center
  • Complimentary use of the on-site Tennis courts
  • Free Stay at the Resort (once per year for Employee & a guest) with Breakfast included (must be at least 18 years of age)