
Deposco Support Analyst
Must have experience working with Deposco OMS/WMS Support
Experience:
3+ years of hands-on experience in Deposco OMS/WMS support, configuration, and troubleshooting.
Technical Knowledge: Strong understanding of Deposco s modules, including Bright Order, Bright Warehouse, and Bright Store. Knowledge of order routing, fulfillment logic, inventory synchronization, and exception handling in Deposco. Experience working with Deposco APIs, webhooks, and EDI integrations.
Problem-Solving & Analytical Skills: Ability to diagnose complex system issues and implement effective solutions. Strong data analysis skills using SQL, Shell scripting, Excel, or reporting tools.
Process Improvement: Experience in process optimization, automation, and workflow enhancements within Deposco OMS.
Deposco OMS Support & Troubleshooting:
Provide day-to-day support for Deposco OMS, resolving system-related issues promptly to ensure smooth order processing and fulfilment.
Diagnose, troubleshoot, and resolve OMS-related issues such as order routing failures, inventory discrepancies, system integration errors, and API failures.
Monitor system performance and proactively address potential issues before they impact operations. System Configuration & Optimization:
Configure Deposco OMS settings to align with business processes, including order workflows, inventory rules, and warehouse operations.
Optimize system performance by fine-tuning business rules, automation settings, and integrations with ERPs, WMS, and third-party logistics (3PL) providers.
Manage Deposco dashboards, alerts, and reporting features to enhance operational visibility. Process Improvement & Documentation:
Work closely with warehouse, logistics, and customer service teams to identify inefficiencies and recommend system improvements.
Develop and maintain system documentation, user guides, and troubleshooting manuals for internal stakeholders.
Provide training and best practices to end-users and new team members.
Integration & Data Management:
Support integrations between Deposco and other enterprise systems (e.g., ERP, WMS, e-commerce platforms, shipping carriers).
Ensure data accuracy and consistency across all integrated systems by performing data validation and reconciliation.
Must have experience working with Deposco OMS/WMS Support
Experience:
3+ years of hands-on experience in Deposco OMS/WMS support, configuration, and troubleshooting.
Technical Knowledge: Strong understanding of Deposco s modules, including Bright Order, Bright Warehouse, and Bright Store. Knowledge of order routing, fulfillment logic, inventory synchronization, and exception handling in Deposco. Experience working with Deposco APIs, webhooks, and EDI integrations.
Problem-Solving & Analytical Skills: Ability to diagnose complex system issues and implement effective solutions. Strong data analysis skills using SQL, Shell scripting, Excel, or reporting tools.
Process Improvement: Experience in process optimization, automation, and workflow enhancements within Deposco OMS.
Deposco OMS Support & Troubleshooting:
Provide day-to-day support for Deposco OMS, resolving system-related issues promptly to ensure smooth order processing and fulfilment.
Diagnose, troubleshoot, and resolve OMS-related issues such as order routing failures, inventory discrepancies, system integration errors, and API failures.
Monitor system performance and proactively address potential issues before they impact operations. System Configuration & Optimization:
Configure Deposco OMS settings to align with business processes, including order workflows, inventory rules, and warehouse operations.
Optimize system performance by fine-tuning business rules, automation settings, and integrations with ERPs, WMS, and third-party logistics (3PL) providers.
Manage Deposco dashboards, alerts, and reporting features to enhance operational visibility. Process Improvement & Documentation:
Work closely with warehouse, logistics, and customer service teams to identify inefficiencies and recommend system improvements.
Develop and maintain system documentation, user guides, and troubleshooting manuals for internal stakeholders.
Provide training and best practices to end-users and new team members.
Integration & Data Management:
Support integrations between Deposco and other enterprise systems (e.g., ERP, WMS, e-commerce platforms, shipping carriers).
Ensure data accuracy and consistency across all integrated systems by performing data validation and reconciliation.