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Store Manager

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Description

Zolman's Best One Tire and ServiceSeeking a full-time Store Manager

Locally owned and operated, Zolman Tire, Inc. has serviced the automotive, light truck and commercial repair, tire, and wheel needs of customers throughout the Mishawaka, IN area since 1978. Over the years we have expanded into nine retail locations in Mishawaka, IN, Granger, IN, South Bend, IN, Niles, MI, Portage, MI, and Kalamazoo, MI and five commercial fleet locations in Mishawaka, IN, South Bend, IN, Galesburg, MI, Benton Harbor, MI, and Jackson, MI.

We are seeking qualified sales managers for our Granger location who values safety and teamwork. Managers will be responsible for directly supervising and coordinating the activities of all technicians and service writers, as well as assist in selling goods and services to customers. This position will ensure high levels of customer satisfaction and integrity, maximizing sales and profitability, and a leadership mentality. Hours requirements are 8a-5p M-F, and 8a-12p Saturdays with willingness to work overtime as needed. If you are enthusiastic about the commercial tire and repair industry, are reliable, and have a positive attitude please apply!

We offer a full benefit package including; weekly pay, employee discounts, medical, dental, vision, 401K/Match, group life insurance, company paid short term disability and life insurance, paid holidays off, paid time off, free and confidential employee assistance program, paid training, employee uniforms, TIA training opportunities, company picnics/events, branded attire, opportunity for growth, and more!

Essential Functions

  • Maintain store staff job results by coaching, counseling and disciplining employees; planning, monitoring and appraising job results
  • Maintain current knowledge of changes and additions to our product lines, service and sales techniques and mandated awareness programs
  • Create raving fans with exceptional customer service
  • Operate point of sale system to create work orders and invoice customers in a timely and efficient manner
  • Open and close cash registers, including counting money, balancing drawers, and making deposits
  • Inventory and requisition materials and supplies
  • Adhere to legal guidelines, policies and procedures, including such things as OSHA requirements, price changes, etc.
  • Inspect and monitor work areas, examine tools and equipment, and provide safety training to prevent, detect, and correct unsafe conditions or safety violations
  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
  • Other responsibilities as assigned

Requirements

Position Qualifications:

  • Accountability – Ability to accept responsibility and account for his/her actions.
  • Analytical Skills – Ability to use thinking and reasoning to solve a problem
  • Communication, Oral – Ability to communicate effectively with others using the spoken word
  • Communication, Written – Ability to communicate in writing clearly and concisely
  • Customer-Oriented – Ability to take care of the customers’ needs while following company procedures
  • Friendly – Ability to exhibit a cheerful demeanor to others
  • Honesty / Integrity – Ability to be truthful and be seen as credible in the workplace
  • Motivation – Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability
  • Problem-Solving – Ability to find a solution for or to deal proactively with work-related problems.
  • Resource Management (People & Equipment) – Ability to obtain and appropriate the proper usage of equipment, facilities, materials, and personnel
  • Safety Awareness – Ability to identify and correct conditions that affect employee safety.
  • Team Builder – Ability to convince a group of people to work toward a goal.
  • Working under Pressure – Ability to complete assigned tasks under stressful situations.

Exhibit Our Vision, Mission And Core Values

  • Vision: The leading and most trusted provider of tires and services in all our geographic markets.
  • Mission: Creating raving fans
  • Core Values:
  • Live with integrity, character & passion
  • Commit to the pursuit of perfection
  • Possess a servant’s attitude
  • Accept the urgency of accountability and the necessity of change

Physical Demands / Work Environment

  • Lifting passenger & light truck tires or parts (40-80 lbs)
  • Standing for extended periods of time.
  • Read ticket and perform work listed; write confirmation and recommendation
  • Environment: Work in environment that is not climate controlled. Temperatures range from extremely hot to extremely cold, depending on the season.
  • Vision (Near, distance, Color, Peripheral, Depth Perception)
  • Sense of sound (Ringing telephones, alarms, horns and motorized equipment)
  • PPE: Ability to wear Personal Protective Equipment (PPE) (Safety Glasses, gloves, footwear)

Skills & Abilities

Education:

High school graduate or general education degree (GED)

Experience

2-4 years’ experience in automotive repair industry preferred

Management Experience Required

2-4 years’ in retail sales experience preferred

Certifications / Licenses

Valid driver’s license; driving record must meet company’s insurance requirements

Computer

Ongoing training is required per company’s standards

Ability to learn and operate point of sale system to create work orders and invoice customers in a timely and efficient manner
Description

Zolman's Best One Tire and ServiceSeeking a full-time Store Manager

Locally owned and operated, Zolman Tire, Inc. has serviced the automotive, light truck and commercial repair, tire, and wheel needs of customers throughout the Mishawaka, IN area since 1978. Over the years we have expanded into nine retail locations in Mishawaka, IN, Granger, IN, South Bend, IN, Niles, MI, Portage, MI, and Kalamazoo, MI and five commercial fleet locations in Mishawaka, IN, South Bend, IN, Galesburg, MI, Benton Harbor, MI, and Jackson, MI.

We are seeking qualified sales managers for our Granger location who values safety and teamwork. Managers will be responsible for directly supervising and coordinating the activities of all technicians and service writers, as well as assist in selling goods and services to customers. This position will ensure high levels of customer satisfaction and integrity, maximizing sales and profitability, and a leadership mentality. Hours requirements are 8a-5p M-F, and 8a-12p Saturdays with willingness to work overtime as needed. If you are enthusiastic about the commercial tire and repair industry, are reliable, and have a positive attitude please apply!

We offer a full benefit package including; weekly pay, employee discounts, medical, dental, vision, 401K/Match, group life insurance, company paid short term disability and life insurance, paid holidays off, paid time off, free and confidential employee assistance program, paid training, employee uniforms, TIA training opportunities, company picnics/events, branded attire, opportunity for growth, and more!

Essential Functions

  • Maintain store staff job results by coaching, counseling and disciplining employees; planning, monitoring and appraising job results
  • Maintain current knowledge of changes and additions to our product lines, service and sales techniques and mandated awareness programs
  • Create raving fans with exceptional customer service
  • Operate point of sale system to create work orders and invoice customers in a timely and efficient manner
  • Open and close cash registers, including counting money, balancing drawers, and making deposits
  • Inventory and requisition materials and supplies
  • Adhere to legal guidelines, policies and procedures, including such things as OSHA requirements, price changes, etc.
  • Inspect and monitor work areas, examine tools and equipment, and provide safety training to prevent, detect, and correct unsafe conditions or safety violations
  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
  • Other responsibilities as assigned

Requirements

Position Qualifications:

  • Accountability – Ability to accept responsibility and account for his/her actions.
  • Analytical Skills – Ability to use thinking and reasoning to solve a problem
  • Communication, Oral – Ability to communicate effectively with others using the spoken word
  • Communication, Written – Ability to communicate in writing clearly and concisely
  • Customer-Oriented – Ability to take care of the customers’ needs while following company procedures
  • Friendly – Ability to exhibit a cheerful demeanor to others
  • Honesty / Integrity – Ability to be truthful and be seen as credible in the workplace
  • Motivation – Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability
  • Problem-Solving – Ability to find a solution for or to deal proactively with work-related problems.
  • Resource Management (People & Equipment) – Ability to obtain and appropriate the proper usage of equipment, facilities, materials, and personnel
  • Safety Awareness – Ability to identify and correct conditions that affect employee safety.
  • Team Builder – Ability to convince a group of people to work toward a goal.
  • Working under Pressure – Ability to complete assigned tasks under stressful situations.

Exhibit Our Vision, Mission And Core Values

  • Vision: The leading and most trusted provider of tires and services in all our geographic markets.
  • Mission: Creating raving fans
  • Core Values:
  • Live with integrity, character & passion
  • Commit to the pursuit of perfection
  • Possess a servant’s attitude
  • Accept the urgency of accountability and the necessity of change

Physical Demands / Work Environment

  • Lifting passenger & light truck tires or parts (40-80 lbs)
  • Standing for extended periods of time.
  • Read ticket and perform work listed; write confirmation and recommendation
  • Environment: Work in environment that is not climate controlled. Temperatures range from extremely hot to extremely cold, depending on the season.
  • Vision (Near, distance, Color, Peripheral, Depth Perception)
  • Sense of sound (Ringing telephones, alarms, horns and motorized equipment)
  • PPE: Ability to wear Personal Protective Equipment (PPE) (Safety Glasses, gloves, footwear)

Skills & Abilities

Education:

High school graduate or general education degree (GED)

Experience

2-4 years’ experience in automotive repair industry preferred

Management Experience Required

2-4 years’ in retail sales experience preferred

Certifications / Licenses

Valid driver’s license; driving record must meet company’s insurance requirements

Computer

Ongoing training is required per company’s standards

Ability to learn and operate point of sale system to create work orders and invoice customers in a timely and efficient manner