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Application support specialist

Salary undisclosed

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We are looking for a Application support specialist with the Application integrations, providing timely support to cross-functional teams, and implementing simple business-requested enhancements. The ideal candidate will possess a strong understanding of Boomi, Salesforce, Oracle, SQL, SOAP & REST APIs and web protocols (HTTP, SFTP).

Job Responsibilities:

  • Continuously monitor JIRA dashboards to identify integration failures and performance issues.
  • Take immediate action to investigate and resolve incidents, collaborating with cross-functional teams (development, operations, business analysts) to ensure timely resolution.
  • Troubleshoot and resolve integration-related issues, including data discrepancies, connectivity problems, and process failures. Perform pre & post integration activities like stop or start jobs and perform validation activities
  • Support Finance, SCM & Payroll integrations.
  • Document incident resolution steps (Maintain runbook) and contribute to knowledge base updates.
  • Perform month-end activities, release activities and other support activities.
  • Implement simple business-requested enhancements to Boomi processes, such as date format changes, field mapping adjustments, and minor logic modifications.

Required Experience and Skills:

  • Experience with cloud-based integration platforms.
  • Having certification in any integration platform is a plus (Boomi)
  • Knowledge of enterprise application integration (EAI) patterns.
  • Experience with JIRA or other ticketing systems.
  • Utilize strong knowledge of Boomi platform for integration development and troubleshooting.
  • Employ SQL skills for data analysis, querying, and manipulation.
  • Apply understanding of SFTP and HTTP protocols for secure data transfer and web service communication.
  • Collaborate effectively with cross-functional teams to resolve issues and implement solutions.
  • Provide regular updates on incident status and resolution progress.

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Unisoft is an Equal Employment Opportunity (EEO) Employer

All our Information Technology professional positions required a minimum Bachelor degree in computer Science or Information Technology or related field.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job

We are looking for a Application support specialist with the Application integrations, providing timely support to cross-functional teams, and implementing simple business-requested enhancements. The ideal candidate will possess a strong understanding of Boomi, Salesforce, Oracle, SQL, SOAP & REST APIs and web protocols (HTTP, SFTP).

Job Responsibilities:

  • Continuously monitor JIRA dashboards to identify integration failures and performance issues.
  • Take immediate action to investigate and resolve incidents, collaborating with cross-functional teams (development, operations, business analysts) to ensure timely resolution.
  • Troubleshoot and resolve integration-related issues, including data discrepancies, connectivity problems, and process failures. Perform pre & post integration activities like stop or start jobs and perform validation activities
  • Support Finance, SCM & Payroll integrations.
  • Document incident resolution steps (Maintain runbook) and contribute to knowledge base updates.
  • Perform month-end activities, release activities and other support activities.
  • Implement simple business-requested enhancements to Boomi processes, such as date format changes, field mapping adjustments, and minor logic modifications.

Required Experience and Skills:

  • Experience with cloud-based integration platforms.
  • Having certification in any integration platform is a plus (Boomi)
  • Knowledge of enterprise application integration (EAI) patterns.
  • Experience with JIRA or other ticketing systems.
  • Utilize strong knowledge of Boomi platform for integration development and troubleshooting.
  • Employ SQL skills for data analysis, querying, and manipulation.
  • Apply understanding of SFTP and HTTP protocols for secure data transfer and web service communication.
  • Collaborate effectively with cross-functional teams to resolve issues and implement solutions.
  • Provide regular updates on incident status and resolution progress.

----------------------------------------------------------------------------------------------------------------------------------
Unisoft is an Equal Employment Opportunity (EEO) Employer

All our Information Technology professional positions required a minimum Bachelor degree in computer Science or Information Technology or related field.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job